7051 McCutcheon Rd, Chattanooga, 37421, United States of America
#59 of 84 hotels in Chattanooga
Guests' ChoiceBased on 1256 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.3
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Thomas
United States of AmericaNo help at front desk. No towels in pool area. Took a while to cool down our room with one ac for whole suite
Beds and breakfast were great. Room was clean. Indoor pool was great!
Stayed in May 2024
Reviewed: May 4, 2024
Johnny
United States of Americamore or better lighting in room
breakfast, clean room
Stayed in April 2024
Reviewed: April 30, 2024
Carmalita
United States of AmericaSmall bathroom, hard bed
Location
Stayed in April 2024
Reviewed: April 29, 2024
Debbie
United States of AmericaLuved the indoor pool room was clean but mattress was not comfortable at all n the breakfast was good but but both mornings after 9:00 a.m. even though breakfast went till 10:00 there was never any sausage gravy left it was all gone and never refilled other than the mattresses that's my biggest pet peeve was the mattresses were not comfortable everything else was great
Stayed in April 2024
Reviewed: April 28, 2024
Kimmie
United States of AmericaBetter snacks to purchase
Breakfast was great. Staff was nice and helpful
Stayed in March 2024
Reviewed: April 26, 2024
Joel
United States of AmericaDog barking in room next door.
Stayed in April 2024
Reviewed: April 24, 2024
Hines
United States of AmericaNothing
Clean
Stayed in April 2024
Reviewed: April 18, 2024
John
United States of AmericaEverything was clean and in good shape. Would stay here again
Stayed in April 2024
Reviewed: April 5, 2024
Lisa
United States of AmericaRoom was shabby. Pull out sofa mattress cover was in poor shape and mattress grossly stained.
Location was perfect. Front desk was awesome.
Stayed in March 2024
Reviewed: April 4, 2024
Teanna
United States of AmericaMystery stains all over pull out sofa, out of date mattress in couch, and no covering on it, bit of mold underneath (I was eek out and didn't get to take a photo, my dummy brain lol). The closet door came off railing, and there's no actual tub (not sure if it was just my room or whole), only a shower. Tough with cleaning a 3 year old and under in a shower. Strange odor smell creeps in and out. I don't understand how a big company doesn't have "enough" funds to not update the rooms??? I know it's not the staff fault of the CEOs or whomever not care for their properties! Unless management is not stepping up to the plates!!! Not enough caring people in the world, money has rooted all to greed. With that being said, they can't afford enough employess to keep rooms up-to-date, not fair to staff to overwork them with a whole hotel, motel, and inn's to clean/maintenance. Customers pay too much money for outdated rooms and mystery stains. And surely employees are probably getting pocket change for their hard work. Shame on the States: Wish washy economic system of misery.
The pool was enclosed from the strong cool winds. Friendly employees, great location with ease of access 👍. The parking was great, the lobby was nice looking, and a travel guide in rooms with coupons and pillows was like clouds.
Stayed in April 2024
Reviewed: April 3, 2024
Vicente
United States of AmericaPool was dirty
Breakfast had great selections
Stayed in April 2024
Reviewed: March 30, 2024
Tom
United States of AmericaThey put us in the absolute furthest room away from the elevator! I don’t know what was above or beneath our room but there was a high pitched sound that we could hear when trying to sleep. We didn’t notice until it was quiet, it was gone in the morning.
Bed was comfortable
Stayed in March 2024
Reviewed: March 27, 2024
Ashley
United States of AmericaThe beds were uncomfortable, unless you like extra firm.
Front desk staff were super nice. They had a good breakfast selection in the morning. The hotel was clean.
Stayed in March 2024
Reviewed: March 25, 2024
Jennjen1123
United States of AmericaThere was hair in the pool so I didn't swim
Location was great . Room was very big and clean. Breakfast was hot and good.
Stayed in March 2024
Reviewed: March 25, 2024
Edward
United States of AmericaI felt the pricing for one night should be lower. The wasn't a senior citizen discount.
Good accommodations, clean, good breakfast.
Stayed in March 2024
Reviewed: March 19, 2024
Firstlady
United States of AmericaBathroom was still dirty. Hair in tub. And the fact the we were beside some that had a dog and the dog barked 75% of the night did not make for a great night sleep. When I address it with the front desk at 7 a.m. she was like are you checking out and nothing more.
Breakfast was the best hotel Breakfast we have ever had.
Stayed in March 2024
Reviewed: March 18, 2024
Latoya
United States of AmericaThe hotel was great until they charged my card $1,087.69 and not $108.69 for one night. I understand mistakes happen but now I’m having to wait 3-5 business days for those funds to be refunded. I appreciate the manager taking quick action but it’s created an inconvenience for me.
The location and cleanliness
Stayed in March 2024
Reviewed: March 12, 2024
Frizzell
United States of AmericaBed's was not to good.
It was good 👍🏼.
Stayed in March 2024
Reviewed: March 11, 2024
Lawanna
United States of AmericaThe first room we had kids above us on the third floor running around but they were cute a lot of kids there this weekend so they moved us which we appreciate it until the 3rd floor so it was much better very quiet didn't have any problems
Very comven convenient and spacious room water pressure was wonderful bed was huge and comfortable
Stayed in March 2024
Reviewed: March 11, 2024
Gerri
United States of AmericaWe arrived and didn’t have enough towels in our room. Never any towels at the pool. We had 5 people in our room (3 kids), was given no bedding for the pull out couch. After waiting over 30 minutes for bedding we were given a sheet with blood and hair on it. The next morning we wanted to sleep in and where someone previously set the alarm the hotel did not turn off and we were woke up at 5:45am.
Bed were very comfortable, and overall pretty quiet. Perfect for a weekend get away.
Stayed in March 2024
Reviewed: March 9, 2024
Richard
United States of AmericaFirst room smelled of smoke. Staff was nice and was able to get me a different room right away.
Comfortable beds.
Stayed in March 2024
Reviewed: March 5, 2024
Mary
United States of AmericaSausage too spicy
Good
Stayed in March 2024
Reviewed: February 26, 2024
Barbara
United States of AmericaOur room could have used some paint touched up
Quiet seeing it was so close to I75. Plentiful breakfast!
Stayed in February 2024
Reviewed: February 13, 2024
Vickie
United States of AmericaIt was quite….offered good breakfast….clean…bed comfortable.
Stayed in February 2024
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