7051 McCutcheon Rd, Chattanooga, 37421, United States of America
#60 of 85 hotels in Chattanooga
Guests' ChoiceBased on 1228 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.3
Facilities
7.4
Staff
8.1
Value for money
7.5
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 20, 2022
Lisa
CanadaIt wasn’t very clean and the pool was gross and not clean.
Staff was friendly and check in was easy.
Stayed in July 2022
Reviewed: August 10, 2022
Rice
United States of AmericaThe front desk clerk when I got checked in was on a personal call and didn't hardly talk to me and then complained about what her problems were.
Stayed in July 2022
Reviewed: July 24, 2022
Msblenda
United States of AmericaIt may be time for another update. There was standing water outside the tub. I mentioned it and was told it was probably from cleaning the rooms recently, since they were running behind. But it happened everytime i took a shower. Theres no storage in the bedroom.
The location is good. Two TVs are great, even if it was just me.
Stayed in May 2022
Reviewed: July 21, 2022
Angela
United States of AmericaLoved that it was pet friendly because I also like to travel with my dog, but could still smell a previous pet’s urine in my room. Just maybe could have been a little more deeply cleaned to eliminate smell. Also found some false eye lashes in my floor which I understand can be easily missed but it was a little creepy.
Great location. Loved the room size. Front desk staff helpful and efficient. Good breakfast.
Stayed in July 2022
Reviewed: July 19, 2022
Kayla
United States of Americathere was someone’s hair on the floor of the bathroom when we got into our room and I was grossed out the whole time
it was comfortable and what we needed for a night
Stayed in July 2022
Reviewed: July 14, 2022
Jacqueline
United States of AmericaHotel needed repairs. Bed was uncomfortable. And the bath tub had no safety strips to keep you from falling. My daughter fell.
The room was very clean. Hotel was nice. Staff was so very friendly. Location was close to restaurants.
Stayed in July 2022
Reviewed: July 11, 2022
Umich09
United States of AmericaContinental breakfast did not have any hot food (eggs, bacon, etc).
Great location, close to highway and restaurants. Room with pullout couch was great for large family. Hotel was fairly clean, renovated in recent past.
Stayed in July 2022
Reviewed: July 7, 2022
Karen
United States of AmericaAir conditioner only cooled the bedroom. Had to leave the bedroom door open to the sitting area to be comfortable and then the bedroom was too cold. The bathroom was also very small.
Room had a separate sitting area
Stayed in July 2022
Reviewed: July 3, 2022
Noel
United States of AmericaRooms could use updating
Convenient location
Stayed in June 2022
Reviewed: July 2, 2022
Ashley
United States of AmericaI did not like that the space were the pullout couch was unable to get any air from the a/c unit unless the door that leads to the bedroom was open
I liked how the pullout couch was divided from the room with the beds.
Stayed in June 2022
Reviewed: June 27, 2022
Smithx5
United States of AmericaRoaches, lack of towels for 4 persons for 4 days(they gave us pool towels to use at night) Price was higher than usual for location and time of year. Later learned of increase in price due to softball and baseball tournaments Fridge control knob was broken so everything in fridge was frozen.
Convenient to the ball fields we needed to get to. Staff was helpful. Funky style. Decor. Waterfall and fish pond. Microwave in room didnt work but they changed it out for us.
Stayed in June 2022
Reviewed: June 26, 2022
David
United States of AmericaBreakfast could have been better and our bathroom door wouldn’t stay shut.
The set up of the king suite was nice. Our teenagers were able to have their own space and we could go to sleep earlier while they watched tv later.
Stayed in June 2022
Reviewed: June 26, 2022
Keith
United States of AmericaThe TV wouldn't work and they never came to the room to look at it. They wanted us to just move rooms at 1130pm. They also came into our room before we checked out. We had left our portable charger in the room charging because we had planned on coming back to get it and possibly swim before checkout but when we came back at 930 the room was all stripped of linens and the charger was gone. Only thing they could say was to check our bags for it! I would understand if we had checked out but we hadn't yet.
Stayed in June 2022
Reviewed: June 6, 2022
Susan
United States of Americanone
bed was not that comfortable
Stayed in March 2022
Reviewed: June 4, 2022
Carol
United States of AmericaThe pool water was cold..
The staff was very nice.
Stayed in June 2022
Reviewed: May 12, 2022
Robert
United States of AmericaPaint coming off wall,patches everywhere,ac didn't cool entire room,had to ask for towels, swimming area was really bad paint and all
Location
Stayed in May 2022
Reviewed: May 11, 2022
Freddy
United States of AmericaSome items missing, like the closet door and lights fixture cover- They forgot to put our room on the Housekeeper list. We never got room service
Stayed in May 2022
Reviewed: May 9, 2022
Racheal
United States of AmericaThe gas fireplace wasn’t going and that was one of the reasons we stayed here was to relax by the fire. Next you couldn’t enter the pool room from the outside even with your key card which was closer for us. And you can hear every sound out in the hallway, so good luck sleeping in!
The room smelled nice and clean when we got there. I cleaned the jacuzzi myself but it seemed to be clean! The bed was comfy and the room was huge!
Stayed in May 2022
Reviewed: April 29, 2022
Eliza
United States of Americaclean , nice place , the beds were very comfy i slept like a baby . definitely i ll stay again
Stayed in April 2022
Reviewed: April 21, 2022
Moss
United States of AmericaMy parents had no complaints.
This room was for my parents. It was a handicap room. It was clean and extremely spacey
Stayed in April 2022
Reviewed: April 20, 2022
Layla
United States of Americasome accommodations they didn’t have such as, the picture of the deluxe king room showed a door between the living area an bedroom but didn’t. the door was completely gone.
Friendly staff
Stayed in February 2022
Reviewed: April 13, 2022
Amy
United States of AmericaRough sheets, Needs more lighting in parking lot
Friendly staff, Nice lobby, good location
Stayed in April 2022
Reviewed: April 9, 2022
Kenneth
United States of America1 of the beds squeaked as it was broken. Was pretty loud. Breakfast was plain and they ran out of hard boiled eggs both mornings of our stay.. Hallway on floor 1 smelled.
Location was fine.
Stayed in April 2022
Reviewed: April 5, 2022
Krystle
United States of AmericaUpon entering the hotel seemed very clean. The evening front desk worker was super nice and helpful. As we started heading to our rooms, we started noticing the unswept hallways and a sticky spot on the floor from someone spilling something. The room was clean for the most part but lots of debris behind doors and in corners. Maybe I’m being picky but being a former housekeeper, these are things I had to clean correctly or go back and do it again until it was right. The beds were ok. Not terrible but definitely not the best we have slept in. The sofa bed our kids slept on was also not comfortable but that’s seems common with most places we stay at unfortunately. The pool smelled highly of chemicals and the paint was peeling from the ceiling. My guess is from poor ventilation. We had asked the morning front desk lady to ask our housekeeper if our trash could be taken out of our room and to get a couple extra towels and the front desk lady wasn’t the nicest….we have a special needs child so the trash piles up quickly. We never got our extra towels and the trash was still there after 8 hours out of the room. Breakfast was good. I think the only hot items were waffles and oatmeal. Overall, not the worst place we have stayed but for the price we paid, most likely will try somewhere else if we are ever to come back that way.
Location was close to shopping and the interstate.
Stayed in April 2022
Reviewed: April 4, 2022
Lisa
United States of Americano breakfast food left when we got done there at 8:50 there was BLOOD stains sprayed on the ceiling of our room!!
Location friendly staff
Stayed in April 2022
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