8776 Airport Boulevard, Houston, TX 77061, United States of America
#160 of 427 hotels in Houston
Guests' ChoiceBased on 478 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.4
Value for money
8.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Vitale
United States of AmericaI had to change rooms due to the air conditioner not functioning
Theater of access and the shuttle to and from the airport
Stayed in March 2024
Reviewed: May 25, 2024
Bill
United States of AmericaWe have no complaints!
We rested well in preparation for our cruise from Galveston. The location was great, near the parking facility for the airport, and we were able to meet our shuttle to the cruise port in Galveston. The cost for the accommodation was very reasonable.
Stayed in May 2024
Reviewed: May 20, 2024
Ujjal
Australianothing much to complain
Generally it was good.
Stayed in April 2024
Reviewed: May 12, 2024
Warren
United States of AmericaDouble charge
Nice room
Stayed in April 2024
Reviewed: May 10, 2024
Jessica
United States of AmericaOur entire family was on the 2nd floor and all weekend whomever was on the 3rd floor was annoying. They must have had kids with them because it sounded like a playground up there. It was very disturbing and loud even late hours of the night. We wanted to ask for another room the 1st night but all of our family was staying there and they were full.
We only stayed in the room and it was nice and comfortable and spacious. We didn't go down for breakfast either day but our family did and they enjoyed it. The pool was open so that was a bonus. The staff was great from front desk helping with my reservation before arriving to checking in all the way to the housekeepers. The 12 check out was great.
Stayed in May 2024
Reviewed: May 1, 2024
Rob
United States of AmericaNothing
It is in a perfect location.
Stayed in April 2024
Reviewed: April 22, 2024
Boyce
United States of Americaairport
Stayed in March 2024
Reviewed: April 22, 2024
Rodrigo
United Arab EmiratesA bit of an attitude by the front desk staff during check-in. I made a mistake inputting my CC date of expiration on Booking.com, to which the person at the front desk reacted as if that was a major issue. The payment was taken by using another card to make it easier and to avoid more problems with the person at check-in. The hotel said that Booking.com is only for the booking of the room but that the payment is collected by the hotel. Apparently, this is the reason why the person at the front desk seemed to be worked up by my mistake on the expiration date in the CC. The shuttle service only starts at 5am, which didn't work for me because my flight departed at that same time.
Only 5 min from Hobby Airport. The room and bed were comfortable. Cleanliness standard but it passes. Overall a good stay.
Stayed in April 2024
Reviewed: April 17, 2024
Lopez
United States of AmericaOur room phone didn’t work, 1/3 of the ceiling wasn’t painted…. Simple fixes to elevate the rating.
Clean, comfortable beds
Stayed in April 2024
Reviewed: April 17, 2024
James
United States of AmericaIn the fire alarm situation, it was a customer smoking in their room. Obviously, I did not care for this. The staff truly did exceptional job making sure grumpy evacuated customers were informed and kept comfortable.
Location is perfect for flying in and out of Houston From Hobby airport. The fire alarm went off at 5 AM and the staff did an incredible job of keeping everyone informed once people discovered it was an actual potential fire situation.
Stayed in April 2024
Reviewed: March 24, 2024
Becca
United States of AmericaSmall pillows. Some pet smell that was addressed by housekeeping.
Excellent Early Checkin! Very nice staff. So close to Hobby airport literally next door. Behind other hotels which was about confusing for ride shares. Comfy bed and large working desk with good WiFi. Did not use pool or eat breakfast due to early flight. Recommend for quick overnight stay.
Stayed in March 2024
Reviewed: March 21, 2024
Anita
United States of AmericaThe night clerk told us by phone to look for the RED VAN to shuttle to the hotel from Hobby Airport at 9:00 pm. We called three times and waited an hour and a half for a red shuttle. Finally after 3-4 passes a white shuttle asked us where we were going. It was a Best Western van. Turns out THIS was the “red van.” This guy at the hotel didn’t bother to make sure which van was on duty and left us and others waiting for 1.5 hrs in the cold at the airport.
Good location, food. Not very many electric outlets near the bed for phones, etc.
Stayed in February 2024
Reviewed: March 10, 2024
Deanna
United States of AmericaThe pool and hot tub were dirty and cold. Hot tub wasn’t turned on. Disappointed.
Loved the free shuttle and closeness from the airport. Especially loved the Texas shaped waffle maker. So fun!
Stayed in February 2024
Reviewed: March 7, 2024
David
United States of Americathey had a crib and close to a convenience store with some good Houston beers!
Stayed in January 2024
Reviewed: March 1, 2024
Robbie
United States of AmericaHotel was understaffed, lobby felt deserted. One person was at the desk and often away from the desk to handle other chores. In-room coffee maker not near a reachable plug.
Clean room on high floor, comfortable bed. Cleaning staff was helpful and pleasant.
Stayed in February 2024
Reviewed: February 28, 2024
Dernbach
United States of AmericaWalked into room smelt like mildew in my room
Great service
Stayed in February 2024
Reviewed: February 27, 2024
Lorrie
United States of AmericaWaffles shaped like the state of Texas was too cute
Stayed in January 2024
Reviewed: February 20, 2024
Charmaine
JamaicaNight staff at check-in was unprofessional. She was having a personal conversation when we arrived and she didn’t greet us, didn’t apologize for the wait while she chatted away.
Property is clean, close to the airport and provides shuttle service
Stayed in February 2024
Reviewed: January 27, 2024
Allan
United States of AmericaThe proximity to Hobby Airport and the shuttle service was perfect!
Stayed in December 2023
Reviewed: January 12, 2024
Tonya
United States of AmericaThe staff was very helpful. We left before breakfast was ready.
Stayed in December 2023
Reviewed: January 3, 2024
Sylvia
United States of AmericaThere is no room service
It was fine
Stayed in December 2023
Reviewed: January 2, 2024
Roberta
United States of AmericaThe person at the desk forgot to tell the shuttle driver to pick us up and left us waiting for over half an hour in the cold. Had to call back. She said she forgot because she was busy doing paperwork. When we finally got there she was not personable at all. When I returned to the desk she was not there. Had to speak loudly to find her. When she came out she said again she was busy with paperwork.
Stayed in December 2023
Reviewed: December 18, 2023
Olga
United States of Americaclean quiet
Easy access to the airport
Stayed in December 2023
Reviewed: December 14, 2023
Gilbert
United States of AmericaVery clean, check in and check out was fast and easy.
Stayed in December 2023
New York, USA
Barcelona, Spain
Tartu, Estonia
Gero, Japan
Mníšek pod Brdy, Czech Republic
Coram, USA
Wiveliscombe, UK
Davenport, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content