6560 Surrey Street, Las Vegas, NV 89119, United States of America
#78 of 217 hotels in Las Vegas
Guests' ChoiceBased on 1634 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Everetta
United States of AmericaWe stay here often when traveling out of town. Kyle not only knew where a close Walgreen's was, but even gave us the address. Deb, who drives the airport shuttle is very friendly and helpful.
Stayed in April 2024
Reviewed: April 29, 2024
Terri
United States of AmericaThe room
Very accommodating
Stayed in February 2024
Reviewed: April 26, 2024
Resirey
GermanyRooms are a little dated and we kept having problems with the toilet flush. However, the maintenance guy came out right away.
Clean and spacious, good price for value. Convenient location close to the strip and the airport.
Stayed in April 2024
Reviewed: April 24, 2024
Margaret
United States of AmericaThe room was very comfortable and very quiet for being so close to the airport.
Stayed in February 2024
Reviewed: April 20, 2024
Ronald
United States of AmericaThe water leak.
Great location and facility. Unfortunately an upper floor water leak came down inner bathroom wall and water leaked from under tub. All the towels were used to stop up the water. Front desk was notified.
Stayed in April 2024
Reviewed: April 14, 2024
Martin
United KingdomNothing
Location
Stayed in March 2024
Reviewed: April 6, 2024
Linda
United States of AmericaRooms were outdated especially bathroom.
Great breakfast and staff were pleasant. Easy access to airport free transportation.
Stayed in March 2024
Reviewed: March 17, 2024
Corenthin
CanadaA bit pricey when we stayed
Clean, great location, shuttle to the airport, professional staff
Stayed in March 2024
Reviewed: March 15, 2024
Anne
United States of AmericaN/A
The best thing about this stay was the staff. The front desk was friendly and helpful and the shuttle driver was the same. Very close to the airport so the shuttle was prompt when picking us up from dropping off our rental car and a short ride back the next morning. Our room was clean and comfortable.
Stayed in March 2024
Reviewed: March 12, 2024
Terri
United States of AmericaThe breakfast was big but nothing special. The room was dated; although very clean. Not a cheap stay.
The beds were comfy. The room was large.
Stayed in March 2024
Reviewed: March 2, 2024
Joanne
United States of AmericaWait for shuttle was a little long - we were told 15 min. Then after about 30 min we’re told 5 min. Then 10 more minutes. We would have preferred being told 45 min wait at the start so we could have waited somewhere warmer.
Stayed in February 2024
Reviewed: February 25, 2024
Chad
United States of AmericaThe bed and pillows
Breakfast was surprisingly very good! Excellent selection of different breakfast foods
Stayed in February 2024
Reviewed: February 21, 2024
Sara
United States of AmericaYou could hear everyone walking by or in the room next to you. The TV HDMI was in the wrong port and took forever to figure out how to change or figure out the issue.
Room was a decent size for my teenage son and I. Good size bathroom.
Stayed in February 2024
Reviewed: February 15, 2024
Irma
Germanyold bathroom, very unhealthy and bed breakfast, plastic cuttlery, old and very lod heating in the room, hotel next to the airport, you hear aircrafts landing
Free parking, good beds
Stayed in December 2023
Reviewed: February 13, 2024
Betty
United States of AmericaThe front desk person stated my room number out loud.
The room was large and comfortable. It was easy to get into. The bed was comfortable, and the bathroom was .nice. Breakfast was good.
Stayed in February 2024
Reviewed: February 13, 2024
Anthony
United States of AmericaFirst room wasn't clean well but they moved me from suite to a king bed and refunded me the difference. I was happy new room was super clean
Breakfast was just okay waffles maker was great but eggs and sausage was just okay. Good selection coffee was great.
Stayed in February 2024
Reviewed: February 3, 2024
Brian
United States of AmericaBroken ice machine and tv in the bedroom of suite wasn’t working
Location and price
Stayed in November 2023
Reviewed: February 2, 2024
Phil
United States of AmericaDog poo in the corridor going to the elevator.
Clean room, friendly staff.
Stayed in January 2024
Reviewed: January 31, 2024
Peggy
United States of AmericaThe room was too warm. Beds not that comfortable.
Dog friendly at a reasonable price. Clean. Free parking and breakfast.
Stayed in January 2024
Reviewed: January 30, 2024
Gabriel
United States of AmericaThe room pillows were too soft and flat for my liking
The breakfast and the price relative for the location
Stayed in January 2024
Reviewed: January 29, 2024
Keith
United States of Americaeveryhting was good
pool was nice jaccuzi was not warm enough
Stayed in January 2024
Reviewed: January 27, 2024
Travis
United States of AmericaWasn’t there long enough to have any cons
That is wasn’t a hotel on the strip.
Stayed in January 2024
Reviewed: January 27, 2024
Steven
New ZealandThe aircon in the fist room broken but was quickly moved to another room
Close to the airport and had airport shuttle
Stayed in December 2023
Reviewed: January 26, 2024
Dayna
United States of AmericaCould not find shuttle at airport. I think it was waiting for us but with all the shuttles there waiting for people it was too confusing. Instructions how to find the shuttle or better signage or maybe the driver outside with a sign? I am not sure what to suggest to make this better. We ended up in a taxi and the shuttle arrived back when we were checking in so it must have been there waiting and they also wasted a trip so it was not beneficial for either of us. The bed seems really old. I The shuttle driver the next morning from the airport was wonderful and I really hope he is highly valued as an employee.
Good.location, quiet and away from too much noise.
Stayed in December 2023
Hinton, Canada
San Miguel de Allende, Mexico
San José del Cabo, Mexico
Kalkan, Turkey
Fortune, Canada
Ponte de Lima, Portugal
Edinburgh, UK
Utrecht, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content