3750 Market Street, The Colony, 75056, United States of America
#7 of 12 hotels in The Colony
Guests' ChoiceBased on 396 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
8.7
Value for money
8.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Gina
United States of AmericaThat the website said it had a hot tub and even had a picture of one and did not have one. That was one reason I picked the hotel.
It was clean
Stayed in May 2024
Reviewed: March 18, 2024
Rachel
United States of AmericaLighting in bathroom went dim each time used and wd hv to turn on/off light to get brighter. And commode wd not flush between 10 p Thu to 8 am Fri.
Location
Stayed in March 2024
Reviewed: March 18, 2024
Ashley
United States of AmericaNothing
Clean, price efficient and great staff
Stayed in March 2024
Reviewed: January 31, 2024
Rhonda
United States of AmericaThey did not provide body wash or hair conditioner. They towels where very limited. Breakfast was not very good
Location
Stayed in January 2024
Reviewed: January 21, 2024
Lucy
United States of AmericaIt was very clean and nice
Stayed in December 2023
Reviewed: January 9, 2024
Anisa
United States of AmericaNothing in particular.
Variety of hot beverages would add to the attraction. For example, tea etc.
Stayed in January 2024
Reviewed: January 5, 2024
Mary
United States of AmericaI was taken aback by a $30 upcharge for early check-in and a $50 deposit when you had my credit card.
It was very nice, clean and very quiet.
Stayed in January 2024
Reviewed: December 29, 2023
Cathy
United States of AmericaThe hot water for drinks was not hot, and the food for breakfast could have been a little better.
This was the perfect location for us. Easy to get to, good parking, very clean. The staff were very nice.
Stayed in December 2023
Reviewed: December 15, 2023
John
United States of AmericaNoise
Good location, clean easy to get in and out.
Stayed in December 2023
Reviewed: December 13, 2023
Andria
United States of AmericaKids didn’t like the tater tots at breakfast, they did like the waffle maker in the shape of Texas, lol.
Good parking. Clean room. Nice staff. Comfy beds. Nice lobby. Kids liked the breakfast.
Stayed in December 2023
Reviewed: November 25, 2023
B
United States of AmericaWe were a family; but given a room at the end of the hall by the outside door. The door kept me up all night. It was slammed through out the night and early in the morning. Perhaps that door should remain locked at 11:00 pm, also. The bathroom was a mess. It was a handicap shower. The mess was due to the water running out and spreading all over the floor. We had to lay our towels to direct the water flow to the outer drain. We were out the next day and returned to find the mess and sopping wet towels on the bathroom floor. The cleaning crew left the towels and we had to carry all the soaked towels to the front and request new ones. It was obvious they needed to be picked up and to leave clean ones but they didn’t. We were told it was because they only change linens and towels every third day. It was frustrating but at least we were able to get fresh towels from the night attendant.
The indoor pool was our reason for choosing this location. It was clean and good size.
Stayed in November 2023
Reviewed: November 15, 2023
Jose
United States of AmericaBathtub was slippery and I ended up hurting myself. Solution maybe add tub mat to avoid people from getting hurt.
Everything except for one thing. See box below!
Stayed in November 2023
Reviewed: October 27, 2023
Jyl
United States of Americabreakfast could have been better, coffee pots were empty, hot water for tea had a coffee taste.
Stayed in October 2023
Reviewed: October 17, 2023
Stewart
United States of AmericaNoise
Location
Stayed in October 2023
Reviewed: October 11, 2023
Lino
United States of AmericaThe first day we didn't get our room serviced, maybe because they have a confusing policy. If you want to reuse the towels, must hang the do not disturb sign. In that case neither, the towels get changed nor the bed and bathroom get cleaned.
Having a fridge and microwave, bathroom looks new, nice bed and linens.
Stayed in October 2023
Reviewed: October 2, 2023
Susan
United States of AmericaBreakfast was very sparse - no variety to choose from compared to other hotels we have been to on this trip! No water pressure in bathroom but shower still worked ok!
New clean and location
Stayed in October 2023
Reviewed: August 15, 2023
Jackie
United States of AmericaFor the price paid, I didn’t expect to see stained hallway floors and walls. I thought breakfast would be fuller. It wasn’t horrible but it was a step above continental. The TV wasn’t the greatest and the remote had most of the buttons worn off but we only had to stay one night so it was nothing to complain about. 
Great customer service. Comfortable beds. Roomy. Nice bathroom. Excellent air-conditioning. Quiet. Easy check in and check out. Nice lobby.
Stayed in August 2023
Reviewed: August 14, 2023
Senecia
United States of AmericaThe Indiana lady she is very rude likes it unbelievably how mean she is.
The room was exceptionally nice. Breakfast was only good when certain workers cooked. The staff the black man that works over night, hate I don't know his name however he was wonderful. The morning clerk Indiana lady is beyond rude and unfriendly. She probably shouldn't do customer service because she lacks it.
Stayed in August 2023
Reviewed: August 10, 2023
Rohrbough
United States of AmericaThe cleaning crew in the morning staged their duties right outside our door, woke us up with all their very loud talking and carrying on for what seemed to be an hour or more.
The lady at the front desk was very helpful, kind, and accommodating.
Stayed in August 2023
Reviewed: July 24, 2023
Doris
United States of AmericaRoom was very small felt a bit crowded for 4 people
Great location
Stayed in July 2023
Reviewed: June 25, 2023
Tammy
United States of AmericaNothing
Was only here for one night for a party near by, but it was a nice, clean hotel.
Stayed in June 2023
Reviewed: June 12, 2023
Sonya
United States of Americabeds sheets and covers were dirty, my child got Vite by something in his bed.
conviene for location
Stayed in June 2023
Reviewed: May 30, 2023
Adam
United States of AmericaFriendlier staff
Bread was not fresh and sausage was not fully cooked.
Stayed in May 2023
Reviewed: May 29, 2023
Carlos
United States of AmericaWish there was half n half cream for coffee. My wife is a diabetic and can't use the sweetened creamers that were there.
Breakfast was good.
Stayed in May 2023
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