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  5. Reviews of La Quinta by Wyndham Dallas Plano - The Colony

Reviews of La Quinta by Wyndham Dallas Plano - The Colony This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3750 Market Street, The Colony, 75056, United States of America

#7 of 12 hotels in The Colony

Guests' Choice

Review Score

Based on 396 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.5

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    That the website said it had a hot tub and even had a picture of one and did not have one. That was one reason I picked the hotel.

    It was clean

    Stayed in May 2024

  • Reviewed: March 18, 2024

    8.0
    Location was good for Comerica Center in Frisco.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lighting in bathroom went dim each time used and wd hv to turn on/off light to get brighter. And commode wd not flush between 10 p Thu to 8 am Fri.

    Location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, price efficient and great staff

    Stayed in March 2024

  • Reviewed: January 31, 2024

    7.0
    I will not stay there again.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They did not provide body wash or hair conditioner. They towels where very limited. Breakfast was not very good

    Location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was very clean and nice

    Stayed in December 2023

  • Reviewed: January 9, 2024

    8.0
    Keep it up !
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in particular.

    Variety of hot beverages would add to the attraction. For example, tea etc.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I was taken aback by a $30 upcharge for early check-in and a $50 deposit when you had my credit card.

    It was very nice, clean and very quiet.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The hot water for drinks was not hot, and the food for breakfast could have been a little better.

    This was the perfect location for us. Easy to get to, good parking, very clean. The staff were very nice.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise

    Good location, clean easy to get in and out.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Nice updated hotel. Comfy beds and decent complimentary breakfast.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Kids didn’t like the tater tots at breakfast, they did like the waffle maker in the shape of Texas, lol.

    Good parking. Clean room. Nice staff. Comfy beds. Nice lobby. Kids liked the breakfast.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    8.0
    Not confident about staying here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We were a family; but given a room at the end of the hall by the outside door. The door kept me up all night. It was slammed through out the night and early in the morning. Perhaps that door should remain locked at 11:00 pm, also. The bathroom was a mess. It was a handicap shower. The mess was due to the water running out and spreading all over the floor. We had to lay our towels to direct the water flow to the outer drain. We were out the next day and returned to find the mess and sopping wet towels on the bathroom floor. The cleaning crew left the towels and we had to carry all the soaked towels to the front and request new ones. It was obvious they needed to be picked up and to leave clean ones but they didn’t. We were told it was because they only change linens and towels every third day. It was frustrating but at least we were able to get fresh towels from the night attendant.

    The indoor pool was our reason for choosing this location. It was clean and good size.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    7.0
    Could’ve been better.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathtub was slippery and I ended up hurting myself. Solution maybe add tub mat to avoid people from getting hurt.

    Everything except for one thing. See box below!

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Adaquate, could have been better, staff could have been more friendly and helpful.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast could have been better, coffee pots were empty, hot water for tea had a coffee taste.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise

    Location

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Could have been a 5.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The first day we didn't get our room serviced, maybe because they have a confusing policy. If you want to reuse the towels, must hang the do not disturb sign. In that case neither, the towels get changed nor the bed and bathroom get cleaned.

    Having a fridge and microwave, bathroom looks new, nice bed and linens.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Nice place would stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was very sparse - no variety to choose from compared to other hotels we have been to on this trip! No water pressure in bathroom but shower still worked ok!

    New clean and location

    Stayed in October 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the price paid, I didn’t expect to see stained hallway floors and walls. I thought breakfast would be fuller. It wasn’t horrible but it was a step above continental. The TV wasn’t the greatest and the remote had most of the buttons worn off but we only had to stay one night so it was nothing to complain about. 

    Great customer service. Comfortable beds. Roomy. Nice bathroom. Excellent air-conditioning. Quiet. Easy check in and check out. Nice lobby.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Overall it's a nice hotel. The morning clerk should be a lot more friendly and have better customer.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The Indiana lady she is very rude likes it unbelievably how mean she is.

    The room was exceptionally nice. Breakfast was only good when certain workers cooked. The staff the black man that works over night, hate I don't know his name however he was wonderful. The morning clerk Indiana lady is beyond rude and unfriendly. She probably shouldn't do customer service because she lacks it.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning crew in the morning staged their duties right outside our door, woke us up with all their very loud talking and carrying on for what seemed to be an hour or more.

    The lady at the front desk was very helpful, kind, and accommodating.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very small felt a bit crowded for 4 people

    Great location

    Stayed in July 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Was only here for one night for a party near by, but it was a nice, clean hotel.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    pricey and not what I expected
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    beds sheets and covers were dirty, my child got Vite by something in his bed.

    conviene for location

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendlier staff

    Bread was not fresh and sausage was not fully cooked.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    8.0
    Overall a great place
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    Wish there was half n half cream for coffee. My wife is a diabetic and can't use the sweetened creamers that were there.

    Breakfast was good.

    Stayed in May 2023

Showing 1 - 25

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