6069 Macon Cove, Memphis, TN 38134-7600, United States of America
#116 of 185 hotels in Memphis
Guests' ChoiceBased on 1261 hotel reviews
7.1Cleanliness
7.8
Comfort
7.8
Location
7.1
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Michelle
United States of AmericaThe vent in the bathroom was falling apart, and the water pressure was low. The location was easy to find, but not a good neighborhood kinda sketchy.
Clean facilities, the 1 staff member we met was friendly
Stayed in May 2024
Reviewed: May 8, 2024
Ken
United States of AmericaLocation was out of regular coffee.. The pancake machine was broke and there seemed to be limited hot food, eggs/bacon…
Stayed in April 2024
Reviewed: May 6, 2024
Alycia
United States of AmericaI did notice occasionally small brown bugs. The lobby furniture shows signs of being worn.
The beds are very comfortable. The king size room has everything you would need. The staff is very friendly. I loved the provided Dove toiletries and that the coffee machine is available at all hours in the lobby.
Stayed in May 2024
Reviewed: May 5, 2024
Linda
United States of AmericaDidn’t get to eat this time Had to leave at five
Stayed in May 2024
Reviewed: May 1, 2024
Leslie
United States of AmericaOnly thing I would say is there are a lot of run-down motels directly around this area so some unsavory types are milling about.
The rooms were clean and spacious. They had microwave, refrigerator and shampoo conditioner soap. Everything you would need. The location wasn't bad, only about 20 minutes from downtown if that's what you're looking for and right next to Shelby Park which has a ton of amazing things to do. The staff was absolutely incredible. I had an issue at the front desk with a reservation but the front desk gentleman helped me get it worked out. Due to being tired. We slept in a missed breakfast but the staff ensured we had something to eat which was very kind and they didn't have to go out of their way. 10 out of 10 I would stay again
Stayed in April 2024
Reviewed: April 30, 2024
Narkesa
United States of AmericaSmall parking lot. Cable keep acting up when the wind blew
Located near restaurants and stores. Beds were comfortable
Stayed in April 2024
Reviewed: April 22, 2024
Sheena
United States of AmericaMy keys wouldn’t work had to go to the desk every time I went out the back door
It was clean and the breakfast was good.
Stayed in April 2024
Reviewed: April 18, 2024
Ashley
United States of AmericaWe had a non smoking room but the room smelled like smoke. This is a huge turn off for me.
The room was spacious. It was in a sketchy part of town but the armed security was a nice addition. I felt safer. Bed was soft and comfortable. Dove products in showers.
Stayed in April 2024
Reviewed: April 11, 2024
Barbara
United States of AmericaNo coffee
Bed and pillows
Stayed in April 2024
Reviewed: April 10, 2024
Rebeca
United States of AmericaThe hotel doesn't provide shampoo/conditioner
Good breakfast and modern vibe
Stayed in April 2024
Reviewed: April 8, 2024
Jak
United States of AmericaIt was not the same Wingate hotel as I expected. Lobby area was nice but in our room still used bang up furniture and old stained chair. Outside and parking area also looks old.
Stayed in April 2024
Reviewed: April 5, 2024
Pam
United States of AmericaBag of dog poop by our car parked in handicap Shady area Bkfst not good
Easy on and off
Stayed in April 2024
Reviewed: March 28, 2024
Camille
United States of AmericaThe beds and chairs were SO uncomfortable. Rock hard. My hips hurt after sleeping on that mattress. For the age of the hotel and location I think it should have been about $20 cheaper a night. Also our Uber eats delivery driver stole our food. Not the hotel’s fault but maybe indicative of the part of town we were in.
It was fine for one night, the staff was nice, there was gated parking.
Stayed in March 2024
Reviewed: March 23, 2024
Michael
United States of AmericaNice rooms
Very clean
Stayed in March 2024
Reviewed: March 22, 2024
Lynda
United States of AmericaI specifically picked this hotel (and paid more for it) so that I could sue the exercise room. Not treadmills were locked and they did not know how to get them to work. (Kudos to front desk for trying - she was even googling ways to get it out of Safe mode so that I could use them). But it didn’t work.
Room was great. Staff was friendly. Breakfast Persians as the BEST! She was so nice making sure everyone got hot food and what they wanted.
Stayed in March 2024
Reviewed: March 14, 2024
Michael
United States of AmericaRoom smelled. Not the fault of the staff nor something I would expect regularly, so not really docking them for that. Also it's Memphis so there's no such thing as a safe location.
Staff was friendly and helpful. The carpets in the room had just been shampooed so it smelled a little like feet. Hot tub was nice and at the price, the room couldn't be beat.
Stayed in March 2024
Reviewed: March 6, 2024
Jessica
United States of AmericaParking was tight for a full size truck
Beds was so soft and comfortable
Stayed in March 2024
Reviewed: March 5, 2024
Destiny
United States of AmericaI felt that the breakfast could have been better, and that it was a little more to do inside the hotel itself. We didn’t get any extra towels for the nights that we stayed, when we used if not all, almost the first night. Also it was a bug in our bathroom, didn’t say anything to the front staff because it was the only one we saw and it was check out day anyways. But overall we had a nice stay.
I like the space of the rooms and the bed were also nice too. Every one kept to themselves, but also assisted with things that did occur and did it swiftly.
Stayed in February 2024
Reviewed: March 2, 2024
Tabor
United States of AmericaYou can tell the place was newly renovated, but those renovations won't last more than 2 more years. Our room door never fully latched when we locked and closed it, so that lack of security was very concerning. The hotel was also completely out of hand/body soap, even in the main floor bathroom. When I asked the front desk about it, they apologized and confirmed they were out. May be a supply or management mistake, but not a good look.
The staff were remarkably kind and patient. The battery for our room's door lock had died, and the front desk attendee fixed the issue immediately. The cleaning staff is incredibly sweet too! Parking lot was well lit and the presence of security cameras did help despite the location. Love love that there is not a pet fee included, and there is a designated spot to take your four legged friend out to use the bathroom. Clean rooms too!
Stayed in February 2024
Reviewed: January 26, 2024
Robert
United States of AmericaThe rooms were freezing. No way to adjust the thermostat. Changed rooms. Same problem. New room open to lot of road noise. Not happy with gunfire and sirens in the early morning hours.
Breakfast was great. Good variety. Loved dog friendly.
Stayed in December 2023
Reviewed: January 11, 2024
Sarah
South AfricaTV and aircon did not work. In terms of aircon were were offered a discount or to move room. Since we had unpacked, we opted for the 15% discount. but I am yet to hear about this. The hotel said they let Booking.com know so I don't know if this has happened or not. I have not heard back from Booking,com. It is now 5 days later. In terms of the TV, the person on duty tried to fix it but had to keep leaving to help guests which in the middle of the night did not suit us so we told him to leave it for that evening. Then the next day we went out.
Spacious, clean rooms and bathrooms with comfortable big bed. Staff were also super helpful and friendly.
Stayed in January 2024
Reviewed: January 10, 2024
Lloyd
United States of AmericaDid not have breakfast
Did not have breakfast
Stayed in December 2023
Reviewed: January 7, 2024
Jessica
United States of AmericaThere was only one person working at 5p when we checked in and it was clear he was having to work as both front desk and maintenance. The TV didn’t work and the staff wasn’t able to do anything about it. Fortunately they did offer a discount on my stay. The breakfast was ok - would recommend passing on it and going elsewhere.
The bed was very comfortable. The bathroom was large and had all the expected amenities.
Stayed in January 2024
Reviewed: December 11, 2023
Vidya
United States of AmericaBreakfast was limited but ok
Most was good
Stayed in December 2023
Bangkok, Thailand
Montañita, Ecuador
Ludlow, USA
Monpazier, France
Aspatria, UK
Rome, Italy
Bhurban, Pakistan
Johor Bahru, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content