The swimming pool was not available

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Stayed in May 2024

It was just an over night stay. It was fine. My wife has to eat breakfast because she uses insulin .the breakfast was a very light continental which was fine for our situation it was just the 100 people crammed in an area meant for a dozen at most that displeased me.

Breakfast was better than nothing but we were getting ready to go on a 6 day cruise. Breakfast area was a mad house too many people for a tiny area.

Stayed in April 2024

The bathroom door handle on the inside was broken. So when I went to the bathroom and close the door I couldn't open it. Luckily I wasn't staying alone

Stayed in May 2024

N/A

Alot of things were in walking distance

Stayed in April 2024

Far too many air conditioning units are uncomfortably loud and should be replaced or fixed. I asked for a room with an unit that wasn't making so much noise and instead of finding one for me, I had to go around the complex looking for one myself. After the first go and come back, I asked for a list of available rooms which they gave me. The 5th room I went to had a quiet normal volume air conditioning unit.

Clean rooms, decent continental breakfast. Shower head was good height. Elevator worked.

Stayed in April 2024

1. Housekeeping failed to fulfill duties on one of the days which was reported with photographic evidence given. 2. Bathroom Towel placed on toilet cistern by housekeeping which I have never ever seen in all the years I have travelled and stayed at hotels.

Front Desk staff - Kurlene. An absolutely lovely and pleasant young lady.

Stayed in April 2024

Breakfast space inadequate

Good size room

Stayed in April 2024

Reserved a shuttle ride and waited an hour before picked up.

It was clean and ready

Stayed in April 2024

room door was severely warped so hard to open and close

super quiet and clean

Stayed in March 2024

So, the TV stations would stop at will in the middle of a program, so we tried another station and it would do the same thing. We would have liked to be able to sit outside n read, but the only place to do that was the pool area that was still closed. It was a nice day, and we would have enjoyed the weather. One worker said we could drag out chairs out onto the walkway to sit outside. Our door to our room was warped and difficult to open and close. We thought we had closed it when we went next door to lunch, and found it open when we came back. It had stuck and we didn't get it closed all the way. Just needs some work. When we arrived at the airport, we called for the shuttle and were told it would be a 45 minute wait. We had my 86 year old mother with us, and she couldn't stand for that long, so had to call an uber. When we checked in and inquired about the shuttle for the next morning to the airport, we were told the time we needed was full. We talked awhile longer and mentioned the main reason for booking this hotel was for the shuttle. After some cajoling, they were able to get an extra van, so we all could fit and make our flights. We were sad to not enjoy the breakfast provided, but our flight was at 8 am, and we had to leave on the 6 AM shuttle.

The room was very spacious, clean and comfortable. They had the room cooled for us before we arrived, so it was very nice. It was close to fast food and other restaurants that we could easily walk to. The staff was mostly very helpful.

Stayed in April 2024

The lobby and breakfast area was very small and cramped. The breakfast food offerings were very poor. They only offered carbohydrates and lots of sugary stuff. No protein at all and very little fruit.

The room was large and there was an elevator to use, not just stairs.

Stayed in March 2024

We noted that some of our luggage was opened, thankfully we didn’t suffer any loss

Comfortable, convenient, value for price over all good

Stayed in April 2024

Matrases were less comfortable.

Great value for money, clean and friendly staff.

Stayed in April 2024

I didn't like that there weren't eggs every morning. There were small baby roaches in the room, and the toilet wouldn't carry everything down when flushed. Had to flush 2/3 times.

Breakfast was just ok. Location was ok too. There was a African American guy on crutches at the ffront desk when we checked in who was very concerned about my mum who is handicapped. Also Nancy's thoughtfulness made our stay more memorable.

Stayed in March 2024

Price was high for the motel as it was the weekend.

Limited breakfast variety, rather basic. Just stayed overnight before checking out and boarding a cruise liner. Was given a room on the second floor at the very back of the motel and had to drag all my luggage all the way round and up.

Stayed in February 2024

Nasty smell of old furniture

Comfortable beds, potent air conditioning, shampoo containers, body Cream and body wash

Stayed in April 2024

Pool was closed. we were not told about this before we arrived

Rooms are large. Breakfast was good

Stayed in February 2024

The beds were very lumpy and squeaky. No benches outside to wait for rides.

Breakfast selection

Stayed in March 2024

Rooms were musty. AC blew directly onto bed making it stuffy to breath.

Shuttle to airport. Staff

Stayed in March 2024

Room had a weird smell, kinda like cleaning products but also like a pool smell. Also 2 mins away from a prison.. and getting out of the drive way is horrible. Traffic coming in both directions. The laundry rooms smelt like cigarettes

Room was clean, bed was comfortable breakfast was alright. They had a pool but it was closed.

Stayed in March 2024

We had to wait on them for almost two hour to pick us up from the airport. We called them a few times and every time we called they said the guy was leaving in a few minutes.

The hotel was close to the port so it was easy to get to our ship.

Stayed in February 2024

Breakfast

Clean and comfortable

Stayed in February 2024

It wasn't cleaned very well my son found condom wrappers behind the bedside table and it was just tied looking nobody spoke English in all the take out restaurants like MC Donald s subway ect breakfast was in the reception and very busy there was nowhere to sit

The bed s were comfortable The staff were ok

Stayed in February 2024

The staff at the front desk on the day I arrived were awful. Very unfriendly. Not smiling or welcoming. They acted like they were doing me a favor instead of welcoming me as a paying customer. The breakfast wasn't great. Only one source of protein. Some hard-boiled eggs and cheese sticks would be a great addition. Also, Styrofoam plates and plastic cutlery are horrible. Paper plates and wood cutlery are so much better for the environment.

The location was good. Not too far from the airport. It was nice to get to the hotel quickly after a long day of traveling.

Stayed in March 2024