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  5. Reviews of La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Reviews of La Quinta Inn by Wyndham New Orleans West Bank / Gretna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

50 Terry Parkway, Gretna, LA 70056, United States of America

#4 of 4 hotels in Gretna

Guests' Choice

Review Score

Based on 911 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    7.1

  • Facilities

    5.8

  • Staff

    7.0

  • Value for money

    6.1

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    4.0
    I would not recommend this hotel to anyone.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled bad. Had to wait to check in because washer was broken and they needed to wash sheets. That was not the fault of the hotel though. The room smelled like mold. We had to use our room spray. Bathroom needs update.

    Didn’t eat breakfast.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    6.0
    Over all the beds where very comfortable and the location is great but the sink was clogged
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sink was stopped up and water stayed in for a long time

    Breakfast ok but consider adding biscuits and sausage gravy and grits

    Stayed in April 2024

  • Reviewed: April 7, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    The room was unkempt with beds littered with hairs probably from previous occupant

    Stayed in April 2024

  • Reviewed: April 3, 2024

    6.0
    It was ok , not great
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping and some staff

    Location

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Trabajo
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Normal

    Stayed in March 2024

  • Reviewed: March 23, 2024

    5.0
    We won’t go back! See previous answer
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had to wait a few hours to be called when our room was ready and they never called, we had to call them. The key card had to be activated everyday. It stopped working every day! We got attitude every time we had to get it activated. We were scolded and kept being told “you have to keep the key card away from your phone, out of your purse and not in your wallet”

    The price was reasonable

    Stayed in March 2024

  • Reviewed: March 19, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell in the room and the staff

    Location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    4.0
    Our expectations of the rooms was not met.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The first three ice machines didn't work, the 4th one did. No coffee packets nor coffee trays in rooms. We booked two rooms side by side, they actually we in two separate buildings. We asked for rooms on the first floor and one to be handicap, both rooms were on the second floor and both nonhandicap. One of the rooms smelled of cat urine. After the stall mopped the hardwood floor, sprayed deodorizing spray, and leaving the spray bottle, the odor was tolerable. One of the bathtubs had public hair in it upon arrival. The same room had one lamp not working. The location and condition of the rooms was frustrating. After driving 12 hours, I simply wanted to relax, unwind, and sleep, but wasn't able to.

    Location is close to the cruise terminal.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    I love the rates on the rooms and location which is why I stay here a lot
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly I think the linen that’s placed on the beds are not sanitary at all my previous few stays she’s and blankets were washed but stained badly and some even stain with what looked like blood but all sorts of stains on linens , its gotten to the point to where I bring my own linen with me to the hotel and also the walls ans behind the lamp tables all need to be cleaned and or painted. Take a look and I’m sure you will agree. I know it’s not a 5star hotel the basic things like that should be taken care of on regularly and regardless of rating. Thank you and see y’all soon Terry miller

    Jamesha is always so help with any and everything she engages with all guest well I’ve noticed I stay at this location atleast 3 times a month and pretty familiar with the staff

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Luckily after we got over the obstacles my friend did have fun and enjoyed
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room wasn't available at check-in, I was told to come back in an hour. The t.v. didn't work,it took some doing to get the guy to come fix it ( two days into my stay)! The room was poorly cleaned as it was dusty and half cleaned,we had to get our own cleaning supplies to make it habitable.

    The staff was nice.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Stuffy in the rooms. No blankets, just sheets.

    We had no blankets!!!!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was very filthy, And plus I didn't have a trash can in my room.

    Breakfast was good👍

    Stayed in March 2024

  • Reviewed: March 15, 2024

    5.0
    Wasn’t great wasn’t horrible definitely in the ok 3 star range.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff wasn’t very friendly at all ( most rude ) .. always could smell weed .. our room didn’t have a coffee pot took 3 days of asking before we finally got one. Wasn’t the cleanest but was manageable after we cleaned it ourself

    The location and the price

    Stayed in March 2024

  • Reviewed: March 5, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 10 nights
    • Submitted from a mobile device

    Cleaning and towels were not addressed after at 10 day stay even after telling front desk daily. Roachs everywhere.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that the Tub was draining extremely Slow and the floor was tracked up with footprints and ya'll should invest in a better Soap

    The location is great and the rates are good I also like the flexibility with check in

    Stayed in February 2024

  • Reviewed: March 2, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in these rooms were updated. The door barely closed.

    Surprisingly quiet,

    Stayed in February 2024

  • Reviewed: February 27, 2024

    4.0
    Needs renovations
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor security, no curtains, no I interior lock.

    Room needed lots of repairs! Breakfast was minimal, short hours for service

    Stayed in February 2024

  • Reviewed: February 23, 2024

    5.0
    The stay was great the shower was horrible
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower was horrible

    The bed was comfortable

    Stayed in February 2024

  • Reviewed: February 19, 2024

    4.0
    I will never stay here again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel smell of urine as you walk in the room and the sheets had stains in them . The floor had white stuff on it ..

    Nothing

    Stayed in February 2024

  • Reviewed: February 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The workers attitude

    It was okay could of been better

    Stayed in February 2024

  • Reviewed: February 16, 2024

    5.0
    It was great
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Privacy

    Stayed in February 2024

  • Reviewed: February 6, 2024

    5.0
    Only there to sleep and affordable but lacking maintenance.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Door on bathroom was falling apart. Coffee in room but nothing to make it with. Coffee machine at breakfast was Labeled out of order and when we questioned the work she said it wasn’t her problem. She also was using the microwave to make her breakfast while we waited. Bathroom in lobby was labeled out of order.

    Parking available. Price was affordable. Reception man was very pleasant at midnight when checked in. Beds were made and comfortable.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Old and nasty

    Stayed in February 2024

  • Reviewed: January 23, 2024

    6.0
    It was nice to stay but the wrong breakfast sign was bad
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The sign says breakfast Mo-Fr 6am-9am and on the weekend 6am-10am but we could only eat on the weekend until 9am…

    Breakfast is included and directly at the motel is a transit

    Stayed in January 2024

Showing 1 - 25

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