Reviews of La Quinta by Wyndham Raleigh Crabtree This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2211 Summit Park Lane, Raleigh, NC 27612, United States of America
#94 of 110 hotels in Raleigh
Guests' ChoiceReview Score
Based on 1446 hotel reviews
5.6Score breakdown
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Cleanliness
6.3
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Comfort
6.3
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Location
7.8
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Facilities
5.9
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Staff
7.0
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Value for money
6.4
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Free WiFi
6.8
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Reviewed: May 21, 2024
Naty
United States of America17 Reviews6.0“Ummm”- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The receptionist did a horrible service, she hates her work, everything she did with bad mood, also racism
Stayed in May 2024
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Reviewed: May 15, 2024
Toni
United States of America1 review7.0“Unsatisfactory, is the best that I can come up with at this time!!”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
My room wasn’t touched by housekeeping even though a request was made! No new towels or toilet tissue was given. The housekeeping staff was rude and extremely sub par!! My key was deactivated on the second night and I got 9 new keys and non worked! Had to use the key to shimmy the lock to retrieve my personal belongings on Sunday. The side 2nd floor door lock to facility didn’t work, so any and everyone could just walk in without a key! After talking to housekeeping again they basically told me too bad! This was my first and last stay at this location!
Nothing to speak of!
Stayed in May 2024
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Reviewed: May 13, 2024
Ronald
United States of America2 Reviews5.0“disappointing”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
no morning coffee; tv control did not work
Stayed in May 2024
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Reviewed: May 1, 2024
Mike
United States of America4 Reviews7.0“Nice hotel, slightly outdated, pool was under repair.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Pool was not available due to maintenance.
Room was clean and equipped to expectations.
Stayed in April 2024
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Reviewed: May 1, 2024
Rose
United States of America4 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The hallways were dirty as if they hadn't been vacuumed in days. The ice maker didn't work. There was dust under the furniture and bed. The bed was ok.
Stayed in April 2024
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Reviewed: April 23, 2024
Candy
United States of America4 Reviews5.0“Ok”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room smelled like cigarettes. Carpets are dirty. The breakfast had a lot to be desired.
Location was convenient to our trip plans
Stayed in April 2024
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Reviewed: April 14, 2024
Lavonsina
United States of America4 Reviews1 helpful vote5.0“They need an upgrade REALLY BAD! They make Laquinta Inns look disgusting. I’ve been to multiple other Laquinta Inns and”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Clean the stairwell area bc it smells like pee. The elevators wasn’t working. The side door wasn’t locked so anyone can go in and out not safe!!
Clean the stairwell area bc it smells like pee. The elevators wasn’t working. The side door wasn’t locked so anyone can go in and out not safe!!
Stayed in April 2024
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Reviewed: April 12, 2024
Haley
United States of America2 Reviews7.0“Great value and location. A little outdated but knew what I was getting into. Would stay again.”- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
It was a little out dated and hallways and lobby were a little dirty. But rooms were clean just old furniture with dings and scratches
Check in and check out was nice and easy! Had plenty of towels and loved the location.
Stayed in April 2024
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Reviewed: April 9, 2024
John
United States of America14 Reviews5.0“Overal it was nice stay.”- • Leisure trip
- • Travelers with friends
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Smell of weed in the hallway
Room was clean
Stayed in April 2024
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Reviewed: April 9, 2024
Brandon
United States of America10 Reviews2 helpful votes6.0“This hotel served its purpose. I didn’t book it for the on”- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Property is old not very clean needs a renovation badly.
I liked how close the hotel was to every place I needed to get to.
Stayed in April 2024
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Reviewed: April 9, 2024
Serina
United States of America2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The elevator went up before it went down and our key didn't always work the first few times.
The hotel over all was clean and the room was spacious. The breakfast was the basic waffles and cereal, fruit, and muffins, but it was all fresh and the area was kept very neat. The staff was very polite as well and made us feel welcome.
Stayed in April 2024
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Reviewed: March 24, 2024
Glory
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
They should had vacuum the floor
Room was dirty had trash behind the tv and table
Stayed in March 2024
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Reviewed: March 21, 2024
Ken
United States of America3 Reviews6.0“Stay Only as a last resort.”- • Business trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Smelled of marijuana and of molded carpet. Entrance ways smelled of smoke & riddled with cigarette buts. The door card scanners worked 50% of the time. The hallways are dark & carpet is badly soiled. Cold box cereals for breakfast. Elevators inspection was outdated and looked vandalized on the inside, buttons did not work, floor number display broken. Some room outlets did not work so the refrigerator was not always cold. Windows are Fire Safe & you can’t exit the in case of a Fire. Windows are blocked and can only open enough to get your hand out. Property is dated and not maintained well at all. Room service bangs in your door hours before checking out and even if you are not checking out.
The water is hot with good pressure.
Stayed in March 2024
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Reviewed: March 17, 2024
Ashlee
United States of America2 Reviews5.0“Great staff, great location. This company needs to prioritize cleanliness and insect destirmination”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The cleanliness. I experienced roaches in my room. However, when I reported the problem. The manager on duty that morning said that she would reimburse me for the previous night. I am currently still waiting for that payment to be put back in my account within the next 5 days.
I loved the location. Everything was within 6-9 miles from the location.
Stayed in March 2024
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Reviewed: March 4, 2024
Janay
United States of America12 Reviews1 helpful vote6.0“Hotel needs to be upgraded. Room was decent”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The hallway was disgusting. The elevator smelt like urine. The room didn’t look anything like the hotel. The walls were disgusting in the hallway people were smoking in the hallway
The room was spacious and clean the air conditioner/heater did not work. We didn’t bother to tell anyone it was only for one night.
Stayed in March 2024
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Reviewed: February 29, 2024
Tyrine
United States of America13 Reviews7.0“The staff when checking in was great and room very comfortabe plus nice.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
A homeless family was in lobby when checking in. There were 3 little boys with the family. One of the little boys ask my wife to use her ATM card. She went to the bathroom and he came and asked me the same thing. After going out later with some family members, we returned to the hotel and found a another homeless young person in lobby.
Nice, comfortable room.Staff was really nice.
Stayed in February 2024
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Reviewed: February 23, 2024
Lucas
United States of America1 review5.0“Ok Stay”- • Business trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The TV and other outlets turned off with the light switch next to bed and other light switch, causing my phone to not charge and ohone went dead, was so wierd. The tub plate was cracked and broken. The Tav volume would Not go down. I wasn't able to watch TV with out the light on because all turned off together. Wasn't very clean. Stains etc.
Bed was comfortable
Stayed in February 2024
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Reviewed: February 11, 2024
Phillips
United States of America2 Reviews7.0“Just a quick get away”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I did not like that. There were stains on the couch and that the elevator was broken.
I like that whenever we had a problem they fixed it. Except for the elevator.
Stayed in January 2024
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Reviewed: January 28, 2024
Ramona
United States of America15 Reviews7.0“It was a short overnight stay. Celebrating me and my husband birthday overnight out of town. The receptionist was nice b”- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
The elevator and smell
The people
Stayed in January 2024
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Reviewed: January 18, 2024
Susan
United States of America1 review7.0“Overall it was a good, safe stay with a clean room.”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
They need to update the facilities like scrub and/or paint the walls and change the carpet. Ladies in the front desk are on their phones all the time. Breakfast doesn’t have a good hot variety (they do have a lot of other type of food…just not eggs, bacon sausage or biscuits).
The rooms were very clean. Maintenance employees are very kind. They have coffee in the lobby 24/7. The hotel is close to malls and lots of shopping centers.
Stayed in January 2024
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Reviewed: January 16, 2024
Emilene
United States of America1 review5.0“Over all it was a safe place to stay.”- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds - Mobility/Hearing Accessible - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Bad elevator experience. My room said non smoking but it still smelled like smoke.
Good waffles
Stayed in January 2024
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Reviewed: January 2, 2024
Rose
United States of America11 Reviews7.0“Decent but could be better …”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
It’s old n needs a remodeling …. Beds were on the floor with a piece of wood … beds sit very low to floor
Outside is nice looking
Stayed in January 2024
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Reviewed: December 23, 2023
Shamanike
United States of America33 Reviews6.0“Perfect for what I needed”- • Business trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The hallway carpets are filthy. Cracks in the ceilings and walls. Bathroom needs upgrading. The woman I spoke to at the front desk was rude but I didn’t get her name. The woman I checked in with was polite and professional.
The location was prefect. The breakfast was grab and go but good.
Stayed in December 2023
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Reviewed: December 21, 2023
Shamanike
United States of America33 Reviews7.0“My stay was comfortable but I would have rated the hotel higher had the elevator been working.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The elevator in the front did not work and there were no signs to alert the customers. The other elevator was all the way down the other hall.
The location and the size of the room.
Stayed in October 2023
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