28600 Trails Edge Boulevard , Bonita Springs, FL 34134, United States of America
#7 of 21 hotels in Bonita Springs
Guests' ChoiceBased on 811 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
M-a-g-i-e-091
AustriaVery Nice. Sadly we did stay just one night.
Stayed in June 2024
Reviewed: June 1, 2024
Thomas
United States of Americaclean
Stayed in April 2024
Reviewed: June 1, 2024
Maria
United States of AmericaDidn't find anything
Very clean, staff was very friendly Rooms had fridge, coffee. Liked that they have recycle bins in rooms
Stayed in May 2024
Reviewed: May 31, 2024
Valeria
United States of Americathe day we arrived there was a group of people celebrating a birthday I stayed up late and they made a lot of noise and there were kids running in the runners very difficult to sleep so
Clean ,good breakfast and very good location
Stayed in May 2024
Reviewed: May 22, 2024
Melinda
United States of AmericaThat they put me in a disabled room!!!! Made me feel sick to my stomach the whole time I was there.. clearly I wasn’t handy cap!!!!! I’m not that damn BIGGGG F—-
Pretty, good staff, great food, great view
Stayed in May 2024
Reviewed: May 18, 2024
Rick
United States of AmericaNo A/C in hallways. WiFi fast in rooms, but computers in Business Center were very slow.
A/C worked well. Breakfast was OK - limited cereal for adults.
Stayed in May 2024
Reviewed: May 16, 2024
Rafael
United States of AmericaLobby needs better A/C
Breakfast, room and clean were very well.
Stayed in May 2024
Reviewed: May 13, 2024
Fern
United States of AmericaAC not working in lobby and breakfast area..pillows were like rocks...very uncomfortable
Room was large and clean. Check-in and check-out by Heather went smoothly and efficiently.
Stayed in May 2024
Reviewed: May 10, 2024
Robert
United States of AmericaThe Staff was really friendly and helpful. The location was great. The breakfast was good. waffles, eggs, sausage and other items, the coffee was good. Its quiet and back away from the main road.
Stayed in May 2024
Reviewed: May 7, 2024
Rachel
United States of AmericaHorrible mattresses, dodgy elevator, and sketchy people hanging around the parking lot. I see that they rented to a work crew which always invites problems, and a guy a few rooms down from me was openly smoking pot in the hallway. The toilet fill valve in room 204 needs to be replaced as well as the exceptionally loud air conditioner.
Extremely friendly staff and great location, great breakfast and great coffee
Stayed in May 2024
Reviewed: May 2, 2024
Brian
United States of AmericaBreakfast was great the lady who fixed the breakfast was really great.
Stayed in April 2024
Reviewed: May 1, 2024
Joshua
United States of AmericaThe bed pillows were uncomfortable and the shower curtain didn’t close properly.
Location was great , staff was friendly and it was very clean .
Stayed in April 2024
Reviewed: April 29, 2024
Heidi
United States of AmericaWe have been coming to this location for over 15 years. Newer pool patio furniture. The chairs sag and aren’t very appealing. Also if some how a sun shade option could be provided other than the two tables/umbrellas that get occupied quickly. Also maybe a small scale or something to weigh luggage at the manager’s desk would be great. Need a refrigerator with a freezer in the rooms.
Breakfast was satisfactory. Would like a variety of bagel flavors maybe, cinnamon raisin, rye. The OJ is too watered down coming out of the machine. Eggs are somewhat ok. They don’t really taste like eggs but will do. Previously they had flavored creamers which tamed down the strong coffee. Better coffee
Stayed in April 2024
Reviewed: April 22, 2024
Lisa
United States of Americafriendly staff and breakfast was good. Room was clean - Pool was nice and view from the pool was good!
Stayed in April 2024
Reviewed: April 17, 2024
Jennifer
United States of AmericaJust that one day the room was not cleaned and the trash cans were quite small so you couldn’t fit much in there. Also something was happening with a leak on the 4th floor ceiling down the hall so that made me nervous that there could be mold in the ceiling, I had no idea what was going on there and they had a cleaning company coming in with masks on.
The staff was very accommodating when I had an issue. One day the room wasn’t cleaned but we’d been in here for the morning. They got it cleaned fully the next day. Maria at the breakfast was so friendly helpful hardworking. Liked the room and the view of the pond. I liked that Mel’s diner was right in front of the hotel.
Stayed in April 2024
Reviewed: April 12, 2024
Linda
United States of AmericaBathtub was very slippery
Stayed in April 2024
Reviewed: April 12, 2024
Elizabeth
United States of AmericaEverything was nice!
Staff was really sweet & friendly
Stayed in April 2024
Reviewed: April 5, 2024
Senetria
United States of AmericaThere was old food left in the fridge.
It was very clean and the staff was awesome
Stayed in April 2024
Reviewed: April 3, 2024
Loredana
United States of AmericaI think the pool needs to be more clean , my kids got sick , I think they drinking water from the pool
I love the hotel by the lake
Stayed in March 2024
Reviewed: April 1, 2024
Maria
United States of AmericaShower water was not hot. Room should have a safe
The room was clean and the beds were comfortable. Breakfast was good. The location was great.
Stayed in March 2024
Reviewed: March 30, 2024
Ariela
ItalyPoor choice for breakfast
Big room, easy to reach, in front of a good diner, nice pool area
Stayed in March 2024
Reviewed: March 27, 2024
Randy
United States of AmericaThey gave us an accessible room and the shower curtain didn’t keep all the water in the shower pan so the floor was wet after showering.
Good location. Comfortable.
Stayed in March 2024
Reviewed: March 26, 2024
Douglas
United States of AmericaExpensive for what you get.
Close to airport, but still relatively quiet. Best breakfast of its style on this trip.
Stayed in February 2024
Reviewed: March 22, 2024
Robin
United States of AmericaBed too firm, broken elevator- staff were not straightforward about when it would be fixed. Housekeeping was mostly good, but they missed a day, and did not always replenish/ replace things.
Nice accommodations, lovely surroundings, good location, helpful staff.
Stayed in March 2024
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