1910 Palm Beach Lakes Boulevard, West Palm Beach, FL 33409, United States of America
#95 of 119 hotels in West Palm Beach
Guests' ChoiceBased on 830 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.6
Staff
7.7
Value for money
6.6
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Vaneta
United States of AmericaThere was a used condom wrapped around the bed!!!!
Stayed in April 2024
Reviewed: April 21, 2024
Justin
United States of AmericaOld and in need of major upgrades. Staff was very uninterested in working with public.
Close to highway… easy road access
Stayed in April 2024
Reviewed: April 20, 2024
Incvend
United States of Americacarpeting in room need to bs shampooed very dirty vacuuming its going to do it.
location to resturents
Stayed in April 2024
Reviewed: April 5, 2024
Sophia
BahamasI booked a bed and pull out bed on booking.com for a child but I was only given one bed and I was charged a extra fee when checking in at the hotel for the extra bed but it was not my fault, so I should not have been charged extra the another bed.
The rooms were very clean and comfortable
Stayed in April 2024
Reviewed: March 25, 2024
Klarese
United States of AmericaSome of the staff attitudes are horrendous. Spesifically the male receptionist with the dreadlocks that wears specs. We were struggling to get into our room had to walk down 3 times to reactivate cards. I asked him to come back up with to help because its not working and he was very iritated with the fact that he had to help. Rolling his eyes and being rude. Also please mention your site that you dont accept cash . Place is clean and good value for money, enjoyed the stay once we were done dealing with the receptionist . Would recommend the place 😊
Stayed in March 2024
Reviewed: March 25, 2024
Laura
United States of AmericaA little run down and in need of updating
This hotel is in a convenient area. It is an older building in need of updating, but the room and all areas were very clean. The staff were extreme kind and helpful. All in all, it was a good stay.
Stayed in March 2024
Reviewed: March 6, 2024
Stan
United States of AmericaThe motel was shabby. The bathroom was laughable. The whole facility could use a facelift.
The location was convenient.
Stayed in March 2024
Reviewed: March 2, 2024
Jennifer
United States of AmericaNot clean.
Location
Stayed in March 2024
Reviewed: February 27, 2024
Acevedo
United States of AmericaLack of communication 😒 n lack of hot water
Stayed in February 2024
Reviewed: February 26, 2024
Acevedo
United States of AmericaNot much hot water n communication is off. We ask if they could hold our luggage 🧳 and was given different answers. We stayed there 2 separate times before and after our cruise. They could of at least held our luggage on the way back
Location
Stayed in February 2024
Reviewed: February 21, 2024
Remy0616
United States of AmericaThe TV didn't work
Breakfast was decent. The front desk staff was great & funny.. I got a good laugh about the windows not opening..
Stayed in February 2024
Reviewed: February 18, 2024
James
United States of AmericaDirt. Appearance.
Needs update
Stayed in December 2023
Reviewed: February 13, 2024
Charmin
United States of AmericaWasn’t very clean and was run down. The remote for the TV didn’t work. Breakfast was just blah
The pool was nice
Stayed in February 2024
Reviewed: February 12, 2024
Donald
United States of AmericaThe room next, room no 603, was very noisy. The loud noises, including yelling, screaming and laughter, started at 2:00 am and continued until we left at 5:00 am. We could not sleep and was wakened up at 2:30am and the noise continued until we left.
Close to the airport
Stayed in February 2024
Reviewed: February 6, 2024
Lydia
United KingdomI expected it to be a bit more modernized. It was old and shabby! The breakfast room was too small and not satisfying
It was basically okay
Stayed in February 2024
Reviewed: February 4, 2024
Cornelius
United States of AmericaAdequate parking.
Location was very good close to outlet mall and restaurants also highway.
Stayed in January 2024
Reviewed: January 31, 2024
Douglas
United States of America$20 early checkin fee - room was ready- we were staying for 2 days - arrived at noon and room was ready so what difference did it make to not let us in?
Breakfast
Stayed in January 2024
Reviewed: January 30, 2024
Davis
United States of AmericaSize of room (full) no spa
Location and price
Stayed in January 2024
Reviewed: January 25, 2024
Alexia
United States of AmericaBreakfast was unappealing.
Convenient location
Stayed in January 2024
Reviewed: December 30, 2023
Josaphat
United States of AmericaNo room service if you asked for it. The pool wasn’t clean
The room
Stayed in December 2023
Reviewed: December 28, 2023
Vladermir
United States of AmericaSmall room and bed. Can’t wash your hands in the bathroom cause u should go outside next to the main door to do it. Tricky!! We booked cause we needed a shuttle to the airport but they only have it on weekdays (specific time) not on weekends.
Breakfast and location.
Stayed in December 2023
Reviewed: December 21, 2023
Torrance
United States of AmericaHair in the tub
Stayed in December 2023
Reviewed: December 18, 2023
Lazara
United States of AmericaI told Trey our room smelled like smoke. When I returned and further inspected the room. A burn on the curtain, BOTH light bulbs over the sink were out and toilet seat had hair on it. We didnt further complain because we knew a survey would come. However we hope to stay again , trey made it all very easy for us. We thank him.
Trey was exceptional and professional. he was informative and checked us in right away.
Stayed in December 2023
Reviewed: December 6, 2023
Anthony
Spainbreakfast was fine room was ok
Stayed in November 2023
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