131 River Road, Andover, MA 01810, United States of America
#5 of 8 hotels in Andover
Guests' ChoiceBased on 1037 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Marlene
United States of America?
The location
Stayed in May 2024
Reviewed: May 15, 2024
Marlene
United States of AmericaBreakfast and staff
Great location
Stayed in May 2024
Reviewed: May 14, 2024
Elizabeth
United States of AmericaThere is not a lot of food choices near the hotel, which was not convenient for my family. Other than that, I can't think of too many negatives.
Great service, friendly staff. I got checked in pretty quickly, which I appreciated. I like that it offered free hot breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Nancy
United States of AmericaStaff seemed bored and not interested in providing service Can’t reach bath products on wall without getting drowned and getting hair wet
Clean and comfortable Need another chair
Stayed in May 2024
Reviewed: May 3, 2024
Richard
United States of AmericaTrouble with the tv going on and off by itself numerous times. Dog barking a few doors down from me. Pillows way too hard
Comfortable room......excellent breakfast
Stayed in May 2024
Reviewed: April 29, 2024
Knobbie
United States of AmericaPool closed early and it was romper room with all the young kids in it
Closeness to food
Stayed in April 2024
Reviewed: April 24, 2024
Barbara
United States of AmericaCleaner
Good
Stayed in April 2024
Reviewed: March 10, 2024
Jaclyn
United States of AmericaMore towels and pillows
The pool was great. The room was small with not enough towels but was liveable for sure. Wish they had a microwave in each room.
Stayed in March 2024
Reviewed: February 25, 2024
Pamela
United States of AmericaI did not have bath towels in my room , requested some and was given small pool towels I did mention it upon checkout and the desk girl was surprised and apologetic, she did get me a discount for my stay. The pool was dirty, har floating in pool , globs of hair on bottom. I feel They should have cleaned it daily .
Breakfast was ok, was good to have pool
Stayed in February 2024
Reviewed: February 19, 2024
Sarah
United States of AmericaHad a incident with a someone staying there swearing at my son management took care of it
It had two restaurants within walking distances
Stayed in February 2024
Reviewed: February 11, 2024
Lstuart56
United States of AmericaIn the last two consecutive stays, I ended up being put in the same room. On the first stay, I noticed a piece of broken glass on the floor. On the second stay, It looked like the floor was not vacuumed and there was hair on one of the beds, along with stains on one of the bed covers.
Very friendly and professional staff!
Stayed in February 2024
Reviewed: February 6, 2024
John
United States of AmericaClean
Staff members were very helpful and friendly.
Stayed in February 2024
Reviewed: January 29, 2024
Bionic
United States of AmericaElevator that took me to the third floor was kind of sketchy, Gym was not the greatest.
Got right in, Friendly staff. Nice lobby, nice little store in the lobby for snacks and drinks.
Stayed in January 2024
Reviewed: January 19, 2024
Anna
United States of AmericaSome things were broken in the room, dirty towel, and at check out blonde lady at the front desk was rude to my children with me right next to them & very condescending to my husband and he requested a late check out. The staff at Checkin were amazingly pleasant and accommodating. Other than that we enjoyed our stay.
Pool, location and comfort!
Stayed in January 2024
Reviewed: January 7, 2024
Briand
CanadaMaintenance in rooms. Some updates needed.
The staff was amazing, breakfast was great! The rooms were average. Could use some maintenance.
Stayed in December 2023
Reviewed: January 2, 2024
Miller
United States of AmericaThe loud people that was in the room next to me
Good customer service
Stayed in January 2024
Reviewed: December 27, 2023
Dorothy
United States of AmericaIn our room there were two overhead lights that didn't work. We spoke to the person at the desk to report it and she indicated that the maintenance people were not working this week.
The location is very convenient for us and the hotel is comfortable and safe. The beds were great as was the breakfast.
Stayed in December 2023
Reviewed: December 11, 2023
Janeen
United States of Americaafter I put a reservation November 27 for my room, I came from a 10 Hour drive for one night, and the receptionist were awful. They were mean they were disrespectful and they were not accommodating at all.
overall, the room was very nice.
Stayed in December 2023
Reviewed: November 28, 2023
Vala
IcelandSmell of old smoking in the room. Trash in the hallway. All the plastic tableware in the breakfast. Not healthy enough food for breakfast.
Nice room and staff.
Stayed in October 2023
Reviewed: November 15, 2023
Dana
United States of AmericaExactly what I expected.
I was pleased. Everything was as expected.
Stayed in October 2023
Reviewed: November 14, 2023
Meaghan
United States of AmericaHad to ask for my towels but I understood why they were doing it. I also didn't like that there were a lot of people smoking / vaping in the parking lot when I was coming and going (but better than in the building!)
Friendly staff, breakfast was simple but what i needed, surprisingly ok coffee, room was clean, fridge and microwave in the room.
Stayed in November 2023
Reviewed: November 4, 2023
David
United States of AmericaReception staff a little cold and reception set out looks strange no real front desk as such.
Clean comfortable hotel
Stayed in October 2023
Reviewed: November 2, 2023
The_dr
United States of AmericaNothing else in the area.
Nice in every way. Just off the motorway.
Stayed in September 2023
Reviewed: November 2, 2023
Bjarni
IcelandThere was no cleaning the days we stayed and the cleanliness was deteriorating fast. We also didn’t appreciate the plastic cutlery in the breakfast and all the waste that accumulated.
Convenient location, good car Park, spacious and good shower
Stayed in October 2023
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