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  5. Reviews of La Quinta by Wyndham Phoenix Mesa West

Reviews of La Quinta by Wyndham Phoenix Mesa West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

902 West Grove Avenue, Mesa, AZ 85210, United States of America

#27 of 46 hotels in Mesa

Guests' Choice

Review Score

Based on 706 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Fine for a short stay not the cleanest rooms great staff.
    • With a pet
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room did not lock from the outside when we left floors were very dirty found a used medical needle behind the bathroom door exposed.. Maintenance was able to fix the door after the first night..

    Good location around plenty of food options and gas. Friendly staff comfortable beds.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Decent for what we needed
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tub was clogged with hair and would not drain properly. Free breakfast was extremly limited, food half cooked and c offee was way too strong. No regular coffee available in room.

    Central location.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    We had to change rooms immediately after checking in. The toilet in the bathroom was not work. Had we used it, it would have overflowed. So we had to pack back up and move to a different room.

    The size of the room was good. We were on the 4th floor, it was quiet.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    I thought the price of the hotel was exorbitant.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I’m on a very strict diet so I prepared my weekend food at home. Upon arriving at hotel the refrigerator was not on. Maintenance came and plugged it in and turned it on. The next morning all my food was frozen and had to be tossed in trash.

    Very clean and modern.

    Stayed in April 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was attentive. They were so good and accommodating. Our room was clean and the bed was comfortable

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Overall I would rate it a 7.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The elevator was scary and did not look like it was very well maintained. Some of the people coming in and out were questionable.

    The staff was very kind and friendly. The room was nice, big and clean for the pricing. The location was very convenient. The breakfast was decent.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had black crud that seems to be sink mold in the sink hole.. but started to move.. like black maggots

    Room size was perfect

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    It was a nice place to stay for our needs
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little more breakfast choice would be nice.

    Nice staff. Rooms were fine

    Stayed in February 2024

  • Reviewed: January 7, 2024

    7.0
    Enjoyed our short stay with our kitty. Better breakfast options please.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was in a joined room which was creepy and I can hear everything!! The baby crying sounded like he was in bed with me.

    Location and pet fee was great!

    Stayed in December 2023

  • Reviewed: December 31, 2023

    7.0
    After staying for the second time we will most likely stay somewhere else next time.
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy refrigerator; said would fix; did not, even after several calls.

    Location

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Young man at the front desk who couldn't be bothered to do his job

    Most the staff was great but the kid who was at the front desk at checkout didn't seem to like having to put his phone down to get me a receipt.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    I arrived early and they wanted to charge me $40.00 dollars to check in early and the room had already been cleaned , and after traveling all day and having an appointment at 5:00 pm that I needed to get ready for and travel to was unacceptable.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Remote didn't work

    Bed comfy Room clean

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    Nice place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The rest of the front desk staff were not very personable towards us but were towards other guests.

    The woman who checked us in was very friendly and thorough throughout our stay. She was very accommodating.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I prepaid for the stay with booking.com and then was charged an additional 400+ dollars. I asumed it was an incidentals hold.but still not refunded. I tried calling 2 times. First time I was on hold for.over an hour. Second time the lady could not help and told me.she.would.figurw out the.charge.Nd contact me back. 3 weeks.have passed and still no.results or explanation of charge. I.would like to resolve this.issue so that we will.feel comfortable using you in the.future.

    Stayed in October 2023

  • Reviewed: November 20, 2023

    7.0
    Stay was mostly pleasant; we just had to share with a lot of loud guests
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, the negative experiences we had were with other guests. The walls are incredibly thin and the elevators need to be serviced

    Location was nice and staff were friendly.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    6.0
    Lucky I was enjoying visiting with family and my sub par over priced room was over looked.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv didn’t work. Had to ask for a remote because there was none. After I obtained one the tv still didn’t work. The fridge and micro wave didn’t work. Had to pull the furniture out from the wall and inspect the cords. Found a jumble of cords and at least got the fridge and m/w working. Noisy guests with kids running the hallways Friday Evening at 10pm.

    The view was good. Felt safe on the premise.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    6.0
    Eat eleswhere
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast staff utterly miserable cold egg omelette and a poor selection of sauces only Tabasco on offer.

    Room was well equipped and tidy as well as clean air con great and reception staff friendly.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    6.0
    It suited my needs for what I was there for, and with a little TLC, I could enjoy my stay more.
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The property seems old and run down a bit. I felt like breakfast items could have been upgraded a little. The area was a little industrial and I felt a little unsure walking in the mornings. I think the overall hotel could use a nice refresher!

    The staff was friendly.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The thing is, that the room wasn’t clean at all. There were sunflower seeds and dust near the bed and the bathroom wasn’t clean. I was looking for an earring when I saw all the dust beside and behind the bed. Such a pity. (We took photos)

    We liked the location and the staff was helpful

    Stayed in September 2023

  • Reviewed: September 30, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    good food

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights

    for price it was perfect

    clean room, good services, clean pool, gym offered, good mini fridge and microwave

    Stayed in September 2023

  • Reviewed: August 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like animal urine yes you accept animals but the smell was strong and if I can smell it that means housekeeping can smell it and they didn't do their job correctly the fresh towels had hair on them so we didn't use them to try our bodies but for the most part it was good

    I liked it all for the most part The staff was friendly and the room looked clean we were comfortable and breakfast was good

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Slow drain in the tub. AC took a long time to work. Elevator was not working. Rust on hinges throughout hotel.

    The location

    Stayed in July 2023

Showing 1 - 25

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