902 West Grove Avenue, Mesa, AZ 85210, United States of America
#27 of 46 hotels in Mesa
Guests' ChoiceBased on 706 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.5
Staff
8.0
Value for money
7.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Kirsten
United States of AmericaRoom did not lock from the outside when we left floors were very dirty found a used medical needle behind the bathroom door exposed.. Maintenance was able to fix the door after the first night..
Good location around plenty of food options and gas. Friendly staff comfortable beds.
Stayed in April 2024
Reviewed: April 24, 2024
David
United States of AmericaTub was clogged with hair and would not drain properly. Free breakfast was extremly limited, food half cooked and c offee was way too strong. No regular coffee available in room.
Central location.
Stayed in April 2024
Reviewed: April 21, 2024
Louisa
United States of AmericaWe had to change rooms immediately after checking in. The toilet in the bathroom was not work. Had we used it, it would have overflowed. So we had to pack back up and move to a different room.
The size of the room was good. We were on the 4th floor, it was quiet.
Stayed in April 2024
Reviewed: April 9, 2024
Kathleen
United States of AmericaI’m on a very strict diet so I prepared my weekend food at home. Upon arriving at hotel the refrigerator was not on. Maintenance came and plugged it in and turned it on. The next morning all my food was frozen and had to be tossed in trash.
Very clean and modern.
Stayed in April 2024
Reviewed: February 27, 2024
Edna
United States of AmericaThe staff was attentive. They were so good and accommodating. Our room was clean and the bed was comfortable
Stayed in February 2024
Reviewed: February 26, 2024
Leah
United States of AmericaThe elevator was scary and did not look like it was very well maintained. Some of the people coming in and out were questionable.
The staff was very kind and friendly. The room was nice, big and clean for the pricing. The location was very convenient. The breakfast was decent.
Stayed in February 2024
Reviewed: February 13, 2024
Les
United States of AmericaHad black crud that seems to be sink mold in the sink hole.. but started to move.. like black maggots
Room size was perfect
Stayed in February 2024
Reviewed: February 11, 2024
Elyse
United States of AmericaA little more breakfast choice would be nice.
Nice staff. Rooms were fine
Stayed in February 2024
Reviewed: January 7, 2024
Brenda
United States of AmericaRoom was in a joined room which was creepy and I can hear everything!! The baby crying sounded like he was in bed with me.
Location and pet fee was great!
Stayed in December 2023
Reviewed: December 31, 2023
David
United States of AmericaNoisy refrigerator; said would fix; did not, even after several calls.
Location
Stayed in December 2023
Reviewed: December 22, 2023
Steven
United States of AmericaYoung man at the front desk who couldn't be bothered to do his job
Most the staff was great but the kid who was at the front desk at checkout didn't seem to like having to put his phone down to get me a receipt.
Stayed in December 2023
Reviewed: December 20, 2023
Manningdc
United States of AmericaI arrived early and they wanted to charge me $40.00 dollars to check in early and the room had already been cleaned , and after traveling all day and having an appointment at 5:00 pm that I needed to get ready for and travel to was unacceptable.
Stayed in December 2023
Reviewed: December 6, 2023
Klein
United States of AmericaRemote didn't work
Bed comfy Room clean
Stayed in December 2023
Reviewed: November 26, 2023
Tiffany
United States of AmericaThe rest of the front desk staff were not very personable towards us but were towards other guests.
The woman who checked us in was very friendly and thorough throughout our stay. She was very accommodating.
Stayed in November 2023
Reviewed: November 25, 2023
Steven
United States of AmericaI prepaid for the stay with booking.com and then was charged an additional 400+ dollars. I asumed it was an incidentals hold.but still not refunded. I tried calling 2 times. First time I was on hold for.over an hour. Second time the lady could not help and told me.she.would.figurw out the.charge.Nd contact me back. 3 weeks.have passed and still no.results or explanation of charge. I.would like to resolve this.issue so that we will.feel comfortable using you in the.future.
Stayed in October 2023
Reviewed: November 20, 2023
Chris
United States of AmericaHonestly, the negative experiences we had were with other guests. The walls are incredibly thin and the elevators need to be serviced
Location was nice and staff were friendly.
Stayed in November 2023
Reviewed: November 13, 2023
Duane
United States of AmericaTv didn’t work. Had to ask for a remote because there was none. After I obtained one the tv still didn’t work. The fridge and micro wave didn’t work. Had to pull the furniture out from the wall and inspect the cords. Found a jumble of cords and at least got the fridge and m/w working. Noisy guests with kids running the hallways Friday Evening at 10pm.
The view was good. Felt safe on the premise.
Stayed in November 2023
Reviewed: November 2, 2023
Simon
United KingdomBreakfast staff utterly miserable cold egg omelette and a poor selection of sauces only Tabasco on offer.
Room was well equipped and tidy as well as clean air con great and reception staff friendly.
Stayed in November 2023
Reviewed: October 18, 2023
Julie
United States of AmericaThe property seems old and run down a bit. I felt like breakfast items could have been upgraded a little. The area was a little industrial and I felt a little unsure walking in the mornings. I think the overall hotel could use a nice refresher!
The staff was friendly.
Stayed in September 2023
Reviewed: October 1, 2023
G
NetherlandsThe thing is, that the room wasn’t clean at all. There were sunflower seeds and dust near the bed and the bathroom wasn’t clean. I was looking for an earring when I saw all the dust beside and behind the bed. Such a pity. (We took photos)
We liked the location and the staff was helpful
Stayed in September 2023
Reviewed: September 30, 2023
Duane
United States of Americagood food
Stayed in September 2023
Reviewed: September 23, 2023
San
United States of Americafor price it was perfect
clean room, good services, clean pool, gym offered, good mini fridge and microwave
Stayed in September 2023
Reviewed: August 20, 2023
Monica
United States of AmericaThe room smelled like animal urine yes you accept animals but the smell was strong and if I can smell it that means housekeeping can smell it and they didn't do their job correctly the fresh towels had hair on them so we didn't use them to try our bodies but for the most part it was good
I liked it all for the most part The staff was friendly and the room looked clean we were comfortable and breakfast was good
Stayed in August 2023
Reviewed: July 31, 2023
Rios
United States of AmericaSlow drain in the tub. AC took a long time to work. Elevator was not working. Rust on hinges throughout hotel.
The location
Stayed in July 2023
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