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  5. Reviews of La Serena Villas, A Kirkwood Collection Hotel

Reviews of La Serena Villas, A Kirkwood Collection Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

339 South Balardo Street, Palm Springs, CA 92262, United States of America

#20 of 114 hotels in Palm Springs

Guests' Choice

Review Score

Based on 187 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    10
    La Serena was the perfect getaway for a relaxing, recharging, romantic getaway.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the shower was tricky to get warm. We would have loved to have a tub stopper each for the indoor and outdoor tub (We could only find one).

    La Serena was an absolutely beautiful, relaxing place to stay. The villa was private and had unique touches (outdoor and indoor bathtubs, fire table, robes, etc) that provided a wonderful venue for a romantic getaway. We got a couples massage at Whispers Spa; highly recommend. The breakfast was simple (yogurt, granola, muffins, oranges, etc) and perfect to hold us over until checkout. Inside the villa and throughout the property… no detail was left untouched. Such a beautiful property!

    Stayed in April 2024

  • Reviewed: February 22, 2024

    8.0
    Easy and comfortable with extremely accommodating staff
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Parking arrangements .

    Prívate gardens. Tesla charging

    Stayed in February 2024

  • Reviewed: February 3, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing experience

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    Grata surpresa
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service

    Alll good

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    The prefect Christmas getaway, I think it will be our new holiday tradition.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights

    Last time we stayed the daily breakfast baskets had more options included and we had a little welcome gift when we first checked in. Not this time, not sure if it was because it was Christmas.

    I love how each villa feels like an individual little home. With the gorgeous beds and the private outdoor areas. The pool area and spa area are perfect for relaxing, our favorite place to stay in Palm Springs.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    10
    Stylish hotel & spa downtown Palm Springs
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    The breakfast was underwhelming: a sad muffin and coffee. It's the only thing I did not enjoy.

    La Serena Villas is conveniently located 1 block away from the main road of downtown Palm Springs, so it is an easy and quick walk to all the restaurants and shops. The hotel has a Tesla charging station in the back of the hotel. The hotel itself is beautiful and cozy. Typically I am not a fan of the restaurants in the hotels, but this restaurant was great. The rooms are spacious, the beds are comfortable. We did not have time to enjoy the pool or the hot tub, but they looked so inviting. Looking forward to coming back to this hotel in the future.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    A gorgeous stop in the desert
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Not much at all! The grounds were charming and the property was immaculate.

    La Serena Villas was a beautiful little surprise in the center of Palm Springs. Our beautifully designed villa was absolutely lovely - from a comfortable bed, to in room coffee, and spacious bathroom- however the special delight was the outdoor tub and fire pit in our private courtyard. We could walk everywhere downtown from La Serena.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I love this property for the beautiful scenery and opportunity for content creation. Next time I would love to say two days!

    Stayed in September 2023

  • Reviewed: December 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The continental breakfast is not great value, for the price of the room, the breakfast should be much better and included with the room.

    Amazing outdoor patio with bathtub and fireplace. Very romantic. Very professional staff.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights

    Really beautiful renovation with attention to every single design detail. The staff was welcoming, friendly and helpful. We enjoyed lounging by the pool, spa and in our own private outdoor space. A quiet, peaceful retreat, perfect for walking downtown or exploring the nearby hiking areas.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    10
    we will be back
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights

    In room breakfast was terrible. everything else was great and expensive.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    10
    Excellent spot and great location
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location, spotless and spacious. Staff were lovely and super helpful, our cottage was fantastic.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Private patio was very small, furniture was not comfortable. Room location was loud. Lots of traffic noise and noise from front door.

    Room was a good size, nicely decorated, clean

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Wonderful experience that allowed me to relax, enjoy the pool, the city and the desert. Thank you!
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast basket might be improved: coffee had sour taste (either coffee beans kind, too strong of a brew or both) and would have preferred croissants instead of muffins.

    Awesome design for guest villas, size of the property (cozy, not too big), exceptional cleanliness, quietness, great music by the pool (and not too loud which is greatly appreciated!), friendly staff, super close to downtown, backyard!

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    well located, comfortable stay.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights

    could not smoke anywhere on the property

    close to downtown

    Stayed in October 2023

  • Reviewed: October 1, 2023

    10
    Amazing, beautiful, and unique stay that is very California and Palm Springs. Romantic, really
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I thought it was great, I did get a last minute room and got in so late that I didn’t receive my tequila shot greeting, but that is ok. I’m very grateful for the late night check in and rather have had that!

    Beautifully designed with your own private mini villa, I took an outdoor moonlit bath in a claw foot tub and firepit! Gorgeous cabanas and daybeds for use, small but very pretty pool. Amazing cocktails, attentive staff.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    10
    Exquisite and truly serene oasis within the heart of Palm Springs
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Street parking is not difficult but adds level of complexity/uncertainty — would be lovely if the parking lot across street had some dedicated hotel spots

    So lovely and thoughtful and sweet — truly felt like a quiet relaxing escape and a home away from home — love that we could walk to dinner and the plaza so easily

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Exceptional!
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night

    Nothing, everything was perfect.

    We loved absolutely everything about our stay here. From the time we arrived and checked in, we were treated wonderfully! The property is immaculate and beautiful. Our villa exceeded expectations! Everything was exceptionally clean and well maintained. We cannot wait to return.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant was just ok.

    The pool was great

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn’t appreciate the fact that they changed breakfast on us during our stay. They changed it from having an actual meal to having coffee, a muffin, and yogurt.

    The location was amazing. We loved that it wasn’t packed like a normal hotel would be, and it was quiet. We brought our dog and the manager at the restaurant loved him.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Loved it. Will return!
    • Leisure trip
    • Group
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    I think my only complaint was that it was pet friendly, and there was a dog in the Villa next to us barking on and off. To me, the “pet-friendly” affected the rest of the peacefulness of the hotel.

    We loved everything. The property was gorgeous. The room was beautiful and comfortable. Staff were so friendly and helpful, and always going above and beyond. We loved the complementary breakfast the first morning. The second morning they had changed it and it wasn’t as extensive but that was still OK. Loved the little boutique and bought some jewelry together. I wish I remembered the name of the girl at the front desk. She was incredibly knowledgeable and friendly, and made our stay that much more special. Thank you! Lov hey baby

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Gorgeous hotel! Great service.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    N/A

    Amazing, clean pool. Beautiful, clean grounds.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a very relaxing time. We’re Lucky and got out before Hillary

    Stayed in August 2023

  • Reviewed: August 25, 2023

    10
    small scale hotel with love for detail as well as its guests.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights

    absolutely nothing.

    This is a small scale hotel, that welcomes its guests full heartedly and wishes to make them feel comfortable for the entire stay. The love for detail in de decoration all over the hotel and in the individual rooms is stunning. The room was large with all equipement one can desire. The bed is amazing, as is the spacious bathroom with separate shower and stand alone bathtub. The room has a private patio, with fire pit and bathtub. The location of the hotel is perfect, right off the main street in down town Palm Springs. The pool is clean and quiet and remains open tot 11:00PM! There is ample parking space at no extra charge.

    Stayed in August 2023

Showing 1 - 25

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