4460 3rd Avenue South East, Lacey, WA 98503, United States of America
#1 of 7 hotels in Lacey
Guests' ChoiceBased on 279 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.9
Staff
9.1
Value for money
8.4
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Jeanne
United States of AmericaOnly one thing -- the quality of the food at the included breakfast could have been better -- and hotter! Maybe less variety, more concentration on quality???
The location was exceptional -- many choices within walking distance. The staff is outstanding -- welcoming, friendly, responsive. The rooms are large and very clean. I thoroughly enjoyed my stay there and highly recommend!
Stayed in June 2024
Reviewed: June 3, 2024
Renee
United States of AmericaNo-all good.
Good standard breakfast food-available early since we had to leave early
Stayed in June 2024
Reviewed: April 10, 2024
Roy
United States of AmericaFreeway on one side, arterial roadway on the other. Can't escape road noise.
Clean room. Everything works.
Stayed in April 2024
Reviewed: March 29, 2024
Britniann
United States of AmericaNeed more breakfast and drink ideas.
Love that they have breakfast! The man at the counter who upgrades was awesome! He was Indian I believe and his name started with a J. Wasn’t one I have heard before. He was super personable and friendly! Very nice man.
Stayed in March 2024
Reviewed: January 13, 2024
Wesley
United States of AmericaThe clock is not working. We tried to our best to get it to work but we were not successful so we rely on our Cel Phone.
The breakfast is good and the location is close to all our needs.
Stayed in January 2024
Reviewed: December 29, 2023
Us-scand62
United States of AmericaBreakfast & service- top notch
Stayed in December 2023
Reviewed: November 11, 2023
Parashar
United States of AmericaEverything was good
Clean facility and friendly staff
Stayed in November 2023
Reviewed: October 23, 2023
Janinedp
United States of AmericaThe only complaint about location is the noise from the freeway. The room was nice but it was freezing when we walked in. The a/c was on and set to 60. It took quite a while to warm up the room.
The breakfast was great.The room was very big and nice. Location was fine. We were visiting family so we only spent the night and didn't use any of the other amenities.
Stayed in October 2023
Reviewed: October 19, 2023
Jeannie
United States of AmericaThe hotel is situated next to a homless camp which wasn't an issues until the next morning when I found out that my $600 cooler filled with fish, crab and shrimp had been stolen out of the back of my truck. The weight of this cooler was over 200lbs, so there was no way I could lift it out and take it to my room. It's not the hotels fault but I wish they would have surveillance cameras in the lobby so the personal could have helped.
Stayed in September 2023
Reviewed: October 11, 2023
Richard
United States of AmericaVery friendly staff. Easy and fast check in.
Stayed in October 2023
Reviewed: October 9, 2023
Ed
United States of AmericaNothing to provide here
The hotel was located in a quiet area and was very clean. The staff were excellent and helped us with a last minute request for adjoining rooms. Very comfortable and spacious rooms.
Stayed in September 2023
Reviewed: October 3, 2023
Diana
United States of AmericaCoffee after breakfast hours barely warm Only over ripe bananas for fruit. Rest of breakfast standard but good. Bathroom soaps difficult for older person to use when not at tub level. Please help us older tub folks on that.
Staff AMAZING… very sweet and tried to be helpful with a smile and grace. One room too loud with traffic so I requested to change and found me a quieter one. Very clean. Pool just the right temperature
Stayed in October 2023
Reviewed: September 25, 2023
Michael
United States of AmericaTried to check in just before the posted check in time and was told it would be an hour. We went and had dinner. Came back over an hour. We were told it would be another 20 minutes.
Room clean. Well appointed. Nice to have multiple outlets. Walk in shower a plus for me.
Stayed in September 2023
Reviewed: September 6, 2023
Diana
United States of AmericaThe location was a little hard to follow. I know you can't change that.
Breakfast was good. Food hot. Room was beautiful, clean. Service was exceptional.
Stayed in September 2023
Reviewed: August 23, 2023
Patrichia
United States of AmericaThe manager was very dry and helpful. The room was clean and bedding and bed comfortable. The breakfast was good.
Stayed in August 2023
Reviewed: August 22, 2023
Ashlind
United States of AmericaOne employee wasn't very understanding that my young toddler children had been in a car for 12 hours and they were a little hyper upon arriving. We got a noise complaint 10 minutes after arriving because my toddlers were running in the room. I'm a very understanding person and keep my kids quiet during the night/early morning. This happened at 5 pm and we hadn't even had a chance to get situated before calming them by the time we got the call. To add to that, our room was not above another guests room, so I didn't see the issue.
The rooms were large enough to accommodate our family size and were very clean. Besides one individual, all the staff members were very sweet and welcoming, especially when interacting with my children. They have the best breakfast out of all the hotels I have been to. I will gladly use them again in the future!
Stayed in August 2023
Reviewed: August 7, 2023
David
United States of AmericaParking was too crowded
Clean and comfortable
Stayed in August 2023
Reviewed: August 3, 2023
Dana
United States of AmericaWe would stay again. Very modern and clean. Staff was great and enjoyed a wonderful breakfast with lots of variety.
Stayed in August 2023
Reviewed: July 31, 2023
Michelle
United States of AmericaParking is a nightmare
The hotel was nice
Stayed in July 2023
Reviewed: July 30, 2023
Ron
CanadaNothing.
Everything was great from the moment you arrive at the lovely parking lot with big trees. The staff is friendly and helpful. The room was exceptionally clean. The drapes on the window were very effective. Breakfast was great.
Stayed in July 2023
Reviewed: July 25, 2023
Cathy
CanadaThere's no fan in the bathroom and the door doesn't stay open by itself, so it gets really hot and humid. While the breakfast was great, there isn't a lot of seating, so unfortunately the second morning it was so crowded, we decided to take a pass.
Staff were super friendly, the bed was really comfortable, and the room was very clean. The hot breakfast was great.
Stayed in July 2023
Reviewed: July 11, 2023
Rick
United States of AmericaOnly had one problem. The property only has one elevator and it was down for about 24 hrs. Staff was great helping older guests get luggage down the stairs.
Staff and service was excellent. Great folks.
Stayed in June 2023
Reviewed: June 27, 2023
Heidi
United States of AmericaWe rarely stay at Holiday Express because the prices are so high. This one was lower then a lot of the surrounding choices. It was very clean and had coffee choices and a very good breakfast. There was shampoo, conditioner, and body wash in a shower dispenser and hand soap and lotion in a sink dispenser.
Stayed in June 2023
Reviewed: June 23, 2023
Jennifer
United States of AmericaClean facilities, room was very comfortable and well kept. Staff was friendly. Would definitely stay here again.
Stayed in June 2023
Playa del Carmen, Mexico
Cala Ratjada, Spain
Krakow, Poland
Madrid, Spain
Milan, Italy
Ulaanbaatar, Mongolia
Port Huron, USA
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content