Very clean, big, peaceful

Stayed in April 2024

the stove top was a little difficult to deal with

friendly staff clean and good location

Stayed in April 2024

There were some cleaning rules which is odd considering I'm paying a cleaning fee.

The location was good and the room was cozy. There was an issue with the toilet leaking at the bottom so we got in contact with them and they replied right away. The bed was nice and they had lots of TV channels.

Stayed in April 2024

The faucet in the rest room sink is not working Good

Stayed in April 2024

Heater noise

Every thing was good but heater sounds crazy loud need to be fix

Stayed in March 2024

Dirty side of building where we had to walk through from parking to take the stairs up to our cabin; orange fence guards were blocking half of our path and trash / debris were on the ground giving the feeling and impression of a run down place. Otherwise rating would be another star higher than given

Location

Stayed in March 2024

The shower was a little complicated either it was too hot or too cold it was hard to balance.

Loved the location and loved how spacious it was.

Stayed in February 2024

The curtain was uneven. The fastening of the curtain bar on the left side was off, leaving the curtain hanging. The kitchen faucet was loose, off its fixture on the sink. I have sent videos and photos of both curtain and faucet to the office number, however no response from them as of now.

The room in general, the balcony and the bbq grill. The king bed. The kitchen and its nice table. The view of the lake.

Stayed in December 2023

The boat yard takes up most the view depending on the room you stay in. There wasn’t “condiments” for any of the coffee. The walls are very thin and you could hear everything in the cabin next door.

The location was near everything! It was cozy and right on the water!!

Stayed in December 2023

The mattress were so hard.

The view. room was cute and cozy.

Stayed in December 2023

We didn’t really get a lake view just a corner view but overall was great. Don’t get cabin #57 or #58

Location

Stayed in November 2023

A bit more attention to some of the wear in the bathroom. The door was smashed on the back side. I also missed not being able to talk directly to a real life person if I needed something. However, the texts we sent were answered quickly and thoroughly when we did have to request items.

The location is excellent. We walked to the Village every day to eat and explore. The hiking trails were also near by. The apartment had dishes, cooking utensils and a convection stove. Love the view from our upstairs apartment #56.

Stayed in November 2023

Great location and great value as well.

Stayed in October 2023

There was no A/C. The tub was very stained and only shower access was available as the water had been capped off so you couldn't take a bath. Only two very flat pillows were provided. Two additional pillows would have been nice.

The view of the lake was very nice, and the location is close to the Village for food and shopping.

Stayed in August 2023

Amazing views all around, very conveniently close to everything youll need on your stay. Room was tidy and clean. I loved the kitchenette to make meals there (although i recommend trying some of the local food too!)

Stayed in April 2024

it will be nice to have a big quantity of kitchen utensils available

the place was amazing! big and well structured! also the view was really nice!

Stayed in March 2024

The place had no salt down, creating a falling hazard for guests. The office is unprofessional and takes unusually long to respond to guests request. Management is rude and petty. You are better off staying at any of the surrounding lodges. The property is water damaged from being off the lake. This is no escape. Beware.

Nothing.

Stayed in February 2024

Unfortunately, we had to deal with lots of noise from the guests who was right above us. They were jumping around and making a lots of noise. We were considering leave and find another place to sleep. After texting the host few Times, it got a little better. But we left we soon as we woke up so we could get some sleep.

Communication with the host and the room was clean and very cozy.

Stayed in January 2024

Some modernization such as front door lock was shifting left and right and back door lock (handle) was partially falling off. Really bummed on the dirty blanket that smelled like body Oder from a previous guest with a soiled dish towel (possibly pasta sauce) and a broken bathroom fan along with mild trash left on the back porch. No attention to detail by the host or cleaners. The cost was way outside of the value.

Perfect location and view of Big bear lake!

Stayed in December 2023

Not worth the cost. Unit Was not ready by the Checkin time.. we had to wait for an hour to get it. Bathroom can be better, water flow was very slow in the bath sink. Though tub was there but the spout is not usable.

Location and the kitchen so family with kids can cook something

Stayed in December 2023

It wasn’t clean enough

In from of the lake and peaceful

Stayed in December 2023

Nothing

Its clean & good location

Stayed in December 2023

Place needs help with just about everything in the room. Serious garbage smell on the property near the front of the building. Nobody on-site to assist you if needed. Made original reservation and had to change date and this was all within the cancelation period. I was charged upfront and immediately for the second reservation. Waited the 10 days they say it would take to get our refund on the original reservation. Never came. Had to call to get my money back. The staff said my refund was never "pushed through" the system. I wonder how many times that happens.

Great location. Easy walk into the village.

Stayed in November 2023

Nothing at all everything was perfect

Everything

Stayed in November 2023