4000 Industrial Dr, Bossier City, LA 71112-2531, United States of America
#17 of 27 hotels in Bossier City
Guests' ChoiceBased on 627 hotel reviews
6.6Cleanliness
6.9
Comfort
7.2
Location
7.7
Facilities
6.8
Staff
8.0
Value for money
7.2
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 26, 2024
Ramona
United States of AmericaIt is older and looks like it used to be quite nice. The lobby and atrium area are very fancy. Much of it needs to be repainted and there is a lot of cosmetic work that needs to be done.
The room was large and bed was comfortable. They had a warm breakfast. It was right off the interstate but quiet. Good value for the money.
Stayed in May 2024
Reviewed: May 24, 2024
Yolanda
United States of AmericaThe air conditioner was too loud.
Stayed in May 2024
Reviewed: May 9, 2024
Darlene
United States of AmericaOne bed had the frame sticking out that I bumped my leg on. The bed by the bathroom on the side by the wall
Stayed in May 2024
Reviewed: May 2, 2024
Jackson
United States of AmericaAnts on shower curtain and bathtub. Laundry room was filthy.
The breakfast area.
Stayed in April 2024
Reviewed: March 27, 2024
John
United States of AmericaRoads to go anywhere are a mess
Convenient
Stayed in March 2024
Reviewed: February 20, 2024
Monica
United States of AmericaBathroom was dirty outdated and tub filed when you showered
Property was older but clean
Stayed in February 2024
Reviewed: February 4, 2024
Ashley
United States of AmericaIt smelled of smoke, the breakfast barely had options, the place is very nosy. I could hear the upstairs neighbors, music playing, and so forth. The fitness room was a joke. I’m okay with limited options, but both treadmills didn’t work correctly, and there was not any free weight, but weight benches.
The front desk staff was nice. Even though it was in an older place of town, I felt safe.
Stayed in February 2024
Reviewed: December 7, 2023
Brandice
United States of AmericaI summed it up
Breakfast
Stayed in December 2023
Reviewed: November 12, 2023
Sandie
United States of AmericaRooms are outdated, the smell of smoke in the lobby and breakfast area.
Large reception area and the fountain in the breakfast area. The staff was very helpful and accommodating.
Stayed in November 2023
Reviewed: November 5, 2023
Becky
United States of AmericaMy last day there, it was only biscuits and gravy
It was good
Stayed in October 2023
Reviewed: August 28, 2023
Feefee28
United States of AmericaI asked that me and my family have rooms by each other when booking was told that they would but when we checked in they had us separted with 3 rooms on one hall separated from each other and then the other 2 rooms on a whole different hall from each other and then the 2 rooms that was on the hall with each other was all the way seperate from each other. The 2 rooms that was on the hall together the hallway was so hot.
It was good but guy that was doing the breakfast didn't have gloves on and touch the bread
Stayed in August 2023
Reviewed: August 28, 2023
Jasmine
United States of AmericaNo air in one hallway and breakfast didn't have much choices
That the rooms were pretty decent and all the activities that we planned were very close
Stayed in August 2023
Reviewed: August 6, 2023
Silvio
United States of AmericaThe place is older and needs updating air quality is not great they use a lot of spray to cover it up and it was giving be a huge headache by the morning.
The staff was very nice all of them.
Stayed in August 2023
Reviewed: July 24, 2023
Dorothy
United States of AmericaPaying in advance the full stay. Rooms need to be repainted. The furniture chairs need cleaning. Non smoking area hallway smelled like smoke. Breakfast was incomplete.
Easy check in
Stayed in July 2023
Reviewed: July 8, 2023
Shirley
United States of AmericaBreaskfast was not anything special. Room furniture need cleaning, floor corners need cleaning, around toilet need to be clean. Window curtains was horrible.
The bed was comfortable
Stayed in July 2023
Reviewed: July 6, 2023
Angela
United States of AmericaHotel has aged and desperately needs rooms updated. Bed skirt was dirty. One of the 2 beds was not supported well. The shower had been broken and hastily repaired. The bottom was spongy. Bathroom was not as clean as expected.
Location was quiet as long as your room was not near the pool area. Breakfast was awesome. Lots to choose from and had both cold and hot food available. Staff was very courteous.
Stayed in July 2023
Reviewed: July 4, 2023
Diana
United States of AmericaThe outside needs to be updated. The sun looks old and the building looks gated.
The eating area and inside is very unique and quite pretty. There are a live of plants all around and you can hear the sound of a waterfall.
Stayed in July 2023
Reviewed: June 25, 2023
Angela
United States of AmericaThe value for the money was good.
Stayed in May 2023
Reviewed: June 18, 2023
Briana
United States of AmericaThe breakfast
The area of the hotel, which made it convenient to many gas/food places. During the stay, Louisiana and many other areas lost power, so we checked out a day early. The hotel was generous to give me and others who chose to leave a refund. If it wasn't for the loss of power, we would have enjoyed another night at the pool.
Stayed in June 2023
Reviewed: May 19, 2023
Baker
United States of AmericaIf you put in a request for a certain type of room they don’t honor it
Breakfast was wonderful
Stayed in April 2023
Reviewed: May 11, 2023
George
United States of AmericaCarpet in hallways and stairs old and dirty. Musty smell throughout the building. Lobby and breakfast area were clean and updated. The rooms and other areas needed serious updating. b
ok, Nothing special. The attendance kept it cleaned up and updated.
Stayed in May 2023
Reviewed: May 9, 2023
Mark
United States of Americabathroom ceiling over shower was sagging
location, available
Stayed in May 2023
Reviewed: May 8, 2023
Megan
United States of AmericaI loved the location, because it was close enough to the Brookshire Grocery Arena, which was where we were headed to go see Kane Brown in concert.
Stayed in May 2023
Reviewed: May 8, 2023
Jackee
United States of AmericaThe breakfast wasn't good at all.
The size of the room was good bed also big and comfortable.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content