929 Parkway, Gatlinburg, TN 37738, United States of America
#352 of 533 hotels in Gatlinburg
Guests' ChoiceBased on 1167 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
9.3
Facilities
7.0
Staff
8.0
Value for money
7.6
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Ann
United States of AmericaCleaning,spot on chair, spot on carpet. Maintenance shower head coming out of the wall and paint pealing on the outside of the tub.
Location was great did not eat breakfast.
Stayed in May 2024
Reviewed: May 26, 2024
Darrell
United States of AmericaWe had gnats in our bathroom constantly. We let the front desk know and they were prompt to spray for them, however, they kept coming back.
It was close to a lot of attractions. We walked to Anakeesta Park, shopping and several restaurants. We didn’t have to pay for parking. We felt safe at the motel. The staff was very nice. The continental breakfast was simple but good. Excellent coffee!
Stayed in May 2024
Reviewed: May 21, 2024
Lily
United States of AmericaIt states its Queen Beds and the sheet said queen BUT the sheets were stretched to compassity they kept coming off. So maybe yall need bigger sheets !! Just the thought may me sick knowing my head was directly on the mattress WITH NO MATTRESS PAD
Convenient to the Main Street
Stayed in May 2024
Reviewed: May 18, 2024
Daniel
United States of AmericaLOUD trash truck at 2am. It is downtown gatlinburg and I completely understand why. Stayed on the 4th floor and was awakened by the trash truck both nights though. The only thing I would change, if I could
The room was very accommodating and conveniently located
Stayed in April 2024
Reviewed: May 16, 2024
Bloodworth
United States of AmericaHard mattress and very loud air conditioning.
Great location and clean.
Stayed in May 2024
Reviewed: May 6, 2024
Emily
United States of AmericaThe room I was in had a very small window that was cracked and I couldn’t see out of it and the curtains were broke and the walls were paper thin I heard the man next door snoring like we were in the same room.
Location and it had been remolded.
Stayed in May 2024
Reviewed: May 3, 2024
Phillips
United States of AmericaThe wifi did work
Everything
Stayed in March 2024
Reviewed: May 3, 2024
Bertha
United States of AmericaNot as clean as expected
Location
Stayed in April 2024
Reviewed: May 3, 2024
Katie
United States of AmericaThe facility was updated, but it still seemed like a cosmetic update and you can tell then building is old. I also learned I prefer a hotel to a motel so that the front door is not exposed to the public. The strip is lively and so you could hear people all night.
Great location and free breakfast
Stayed in April 2024
Reviewed: May 2, 2024
Kathy
United States of AmericaNo table in the room.
Location. Friendly staff. Good breakfast.
Stayed in April 2024
Reviewed: May 2, 2024
Monica
United States of AmericaTV didn't work
Renovation
Stayed in April 2024
Reviewed: April 30, 2024
William
United States of AmericaThe counters and tub were dirty. The sheets were queen size but put onto a king mattress. They kept coming off. They never came to clean our room even after calling and being assured they'd come the next day.
The room size was good. The beds were comfortable.
Stayed in April 2024
Reviewed: April 29, 2024
Kenneth
United States of AmericaKept having trouble with door cards
Location
Stayed in April 2024
Reviewed: April 29, 2024
Felicia
United States of AmericaNot having a blanket on the bed.
Location
Stayed in April 2024
Reviewed: April 27, 2024
Flora
United States of AmericaCarpet was dirty, a leak in our shower from the room above us.
Loved the location but carpet was dirty an had a leak in our shower front room above us.
Stayed in April 2024
Reviewed: April 22, 2024
Chloe
United States of AmericaThere were moderate stains on the rug, the pool did look like it needed a good cleaning. Other than that it was completely fine
It was very comfortable, the staff was very friendly. They had the best scrambled eggs at the breakfast, I ate like two plates lol. And it was very convenient to walking around Gatlinburg with a child.
Stayed in April 2024
Reviewed: April 16, 2024
Rhinehart
United States of AmericaAC barely worked, no elevator that we could find, dirty balconies, very noisy outside the room
Very close to the center of everything
Stayed in April 2024
Reviewed: April 14, 2024
Rhue
United States of AmericaThe restrictor shower heads. The water flow was great until you switched it to shower then very low water pressure. The hotel is a work in progress. No laundry facilities onsite.
Location and redone rooms. Room was very clean and beds were comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Jeanne
United States of AmericaLocation of air filter were stopped up,,
There any toilet paper paper holder, the wasn't any door (they were falling apart) but the location was fantastic?
Stayed in April 2024
Reviewed: April 10, 2024
Anita
United States of AmericaWe booked a room with a higher balcony, we thought. We got very first floor. The bathroom did not have good lightening but everything else was good!
Location is great! Room was fully stocked and very clean.
Stayed in April 2024
Reviewed: April 5, 2024
Abbigail
United States of Americano extra blankets. TV was so small you could hardly see it from the bed. Microwave barely worked. half our lights by the bed did not work.
great location good view of the strip good parking
Stayed in April 2024
Reviewed: April 4, 2024
Stephanie
United States of AmericaThere was no jacuzzi like the description listed. The Wi-Fi would never connect to phone/tablet. The refrigerator was dirty. There were some very friendly staff but also some that were not so friendly.
The location was convenient
Stayed in April 2024
Reviewed: April 2, 2024
Bobby
United States of AmericaLocation
Stayed in March 2024
Reviewed: March 31, 2024
Laverne
United States of AmericaThere was only a thin sheet and cover. There were no blankets.
Stayed in March 2024
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