484 Pittsfield Road, Lenox, MA 01240, United States of America
#14 of 14 hotels in Lenox
Guests' ChoiceBased on 196 hotel reviews
6.3Cleanliness
7.0
Comfort
6.8
Location
8.0
Facilities
6.4
Staff
7.9
Value for money
7.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 1, 2024
Kathryn
United States of AmericaDated
Location and price
Stayed in April 2024
Reviewed: April 11, 2024
Hoenig
United States of AmericaHad problem with yhe heat.. only56 degrees..watchman helped all he could
Clean nice bath..
Stayed in April 2024
Reviewed: January 21, 2024
Quaker-green
United States of AmericaNa
Na
Stayed in January 2024
Reviewed: November 8, 2023
Nathaniel
United States of AmericaNot clean, found fake nails on the floor and ants in one of the beds
Convenient Location
Stayed in November 2023
Reviewed: October 10, 2023
Robert
United States of AmericaNo TV signal or sufficient heat until 5 hours after arrival.
Man who ran it was WONDERFUL and helpful despite a faulty heating system, no TV reception. He eventually fixed them all in our brief stay and made what could have been a nightmare tolerable. Cleaning lady on departure was terrific and personable.
Stayed in October 2023
Reviewed: September 22, 2023
Spreitzer
United States of AmericaThe hookers
Close to food and stores
Stayed in September 2023
Reviewed: August 28, 2023
Pauline
United States of Americaupon arrival was told water pressure was bad because the town was working on it. Later that evening, we had no water except toilet and a trickle in sink and tub. we were toldwe would receive $50credit for that night. room was close to $200. We secured another room and received credit for that night and were told to check later to see if management would refund more. I reached them and they said no. Needless to say will never stay there again
Stayed in August 2023
Reviewed: July 17, 2023
Tremont
United States of AmericaStreet noise, a little beat but tidy. aC noisy, but hid the traffic sounds. Scratchy clean towels.
Location and EV charger as well as supercharger nearby
Stayed in July 2023
Reviewed: July 6, 2023
Patty
United States of AmericaCigarette burns on blankets, curtains, bed spread in non smoking rooms. Smoke smell.
Very clean
Stayed in July 2023
Reviewed: July 3, 2023
Granoff
United States of AmericaThere was an unpleasant, musty smell as soon as we entered the room. We kind of got used to it, but it was not a good start. Also, the A/C unit was very loud. It woke me up multiple times overnight when it cycled on.
Stayed in July 2023
Reviewed: February 6, 2023
Kenneth
United States of Americajacuzzi
Stayed in February 2023
Reviewed: January 14, 2023
Alan
United States of AmericaStaff was very cooperative in getting us in to a room early due to weather concerns. We didn't actually stay at this hotel as power went out (town wide outage) and we opted to relocate to an area with power. asked for refund of room charge but did not receive. Again outage not their fault but could not chance staying at motel in December with no heat. under other circumstances stay wpi;d have probably been fine.
Stayed in December 2022
Reviewed: December 11, 2022
Bethany
United States of AmericaThe smelling was musty
The view
Stayed in December 2022
Reviewed: September 26, 2022
Tom
United States of AmericaBefore our trip to Western Massachusetts, we called & emailed Wagon Wheel about the availability of a clothes iron. Received no response. Secondly, the room was overpriced. I should have shopped around more.
We stayed at the Wagon Wheel because of the central location to the activities that we were to attend.
Stayed in September 2022
Reviewed: September 8, 2022
Stuart
United States of AmericaOn a busy road, very loud a/c unit.
Not much to like except in a nice town and only ten minutes from Tanglewood and it was relatively clean.
Stayed in September 2022
Reviewed: August 21, 2022
Susan
United States of AmericaVery basic motel. Room was cramped
No breakfast available. Motel was clean and owners very pleasant.
Stayed in August 2022
Reviewed: July 26, 2022
Wesley
United States of AmericaThe bed was squeaky and uncomfortable, had a backache till morning
The room was clean and well supplied, had a microwave and refrigerator
Stayed in July 2022
Reviewed: July 17, 2022
Conkling
United States of Americaa tad out dated and not the best location
the hot tub
Stayed in July 2022
Reviewed: July 9, 2022
Christine
United States of AmericaWhen we walked in the room smelled musty. The TV did not work. It was a very small room and the beds were uncomfortable.
The location as we were going to Tanglewood in Lenox
Stayed in July 2022
Reviewed: May 17, 2022
Nadin
United States of AmericaThe room smelled really bad and we had 3 flys in our room.
It was very central.
Stayed in May 2022
Reviewed: April 2, 2022
Suéllen
United States of AmericaI didn’t like the cleaning
location
Stayed in March 2022
Reviewed: September 8, 2021
Tina
United States of AmericaThe room was small and outdated. Desperately needed renovating.
The room was clean. Housekeeping made the beds each day and gave us clean towels.
Stayed in September 2021
Reviewed: August 18, 2021
Richard
United States of AmericaIt hasn’t changed in 40 years! They have made some halfhearted tries, but it needs to be professionally gutted and redone.
Location was fine. We only stayed there because we were on our way home from a trip and had stayed there 40 years ago. It was just for fun.
Stayed in August 2021
Reviewed: August 18, 2021
Kelly
United States of AmericaPrice was extremely high for quality of room.
Clean comfortable room; but a little small for a long stay.
Stayed in August 2021
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