1140 North Wells Street, Chicago, IL 60610, United States of America
#24 of 182 hotels in Chicago
Guests' ChoiceBased on 378 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
8.9
Value for money
8.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Clayton
United States of AmericaThe dish washer leaked and the window in our bedroom didn't close all the way
Facilities, staff.
Stayed in May 2024
Reviewed: May 6, 2024
Sally
United States of AmericaRoom could have been cleaner and the sink didn't drain. They did fix this upon notification though.
location for us is great since our son lives in the building. Amenities are fantastic.
Stayed in May 2024
Reviewed: March 19, 2024
Raquel
United States of AmericaWe liked everything!
It was an amazing location. It was absolutely Gorgeous each room floor to ceiling view of the city. The staff was super friendly and helpful!
Stayed in March 2024
Reviewed: February 14, 2024
Deborah
United States of AmericaPrice a little high but reasonable for downtown
Everything!
Stayed in January 2024
Reviewed: February 1, 2024
Taschia
United States of AmericaIt was affordable, clean, in a prime location, and had a beautiful view
Stayed in January 2024
Reviewed: January 19, 2024
Adriana
United States of Americanothing.
everything was perfect.
Stayed in January 2024
Reviewed: January 4, 2024
Irina
MexicoThere is only 1 frying pan that sticks which is not very comfortable if you need to cook. Not a great problem but a tiny detail. The only thing we did not like was that the room booked for 4 people (2 adults and 2 kids) was not ready with the sleeping sofa. Based on the previous comments we were aware of this potential trouble but hoped it was not a regular problem. Looks like it is. There were no pillows, blankets and bed linen for the sofa. Considering our late check in that was a bit uncomfortable. I had to ask for all at the reception. So if you do not find it in your room, please ask the reception staff immediately (they might be unavailable at night time).
The location is great with a very nice view from the room. There are few restaurants and supermarkets just few minutes walk. Subway is 5 mins walk. The room is clean and the bed is comfy. It is nice to have a kitchene when traveling with a family. There are pool table and ping-pong table at the 8th floor. We enjoyed them with our kids. Highly recommend The Original Pancake House for breakfast (about 10 mins walk) !!! Great variety of pancakes, waffles, crepes and other dishes. It is always crowded and you may need to queue for 10 mins but it is absolutely worth it! The overall experience is cool!
Stayed in December 2023
Reviewed: January 3, 2024
Mantrel
United States of AmericaClean
Great people
Stayed in January 2024
Reviewed: December 31, 2023
Anne-marie
United States of AmericaLocation
Stayed in December 2023
Reviewed: December 26, 2023
Christen
United States of AmericaEverything
Everything
Stayed in December 2023
Reviewed: December 25, 2023
Jamarii
United States of AmericaNo complaints
Everything
Stayed in December 2023
Reviewed: October 31, 2023
Assel
United States of AmericaThis hotel definitely pets friendly!!! They have many parks for pets , stores . Full kitchen staff ! We really like this hotel and recommend to the guests with pets !
Stayed in September 2023
Reviewed: October 3, 2023
Jaribel
United States of AmericaSpacious clean location
Stayed in October 2023
Reviewed: September 10, 2023
Aaron
United States of AmericaN/A
The atmosphere, amenities, and spacious room
Stayed in August 2023
Reviewed: August 29, 2023
Laura
United KingdomGreat location, excellent facilities - a superb spot for our week’s stay in Chicago. The pool, games room and gym were all brilliant and the outside space was perfect.
Stayed in August 2023
Reviewed: August 26, 2023
Krista
United States of AmericaOnsite parking was more expensive than other options within walking distance
The outdoor area; basketball court, cornhole boards and pool was very cool. Great view from our unit.
Stayed in July 2023
Reviewed: August 21, 2023
Deborah
United States of AmericaLittle expensive but amenities were good
Everything!
Stayed in August 2023
Reviewed: August 21, 2023
Chris
United States of AmericaI love all the amenities It is my absolute favorite in chicago Luxury experience Cant beat it
Stayed in August 2023
Reviewed: August 21, 2023
Shannon
CanadaProblems with the elevators on our first day. Were told by residents and other guests that this had been happening frequently.
Lots of space for my family to spread out. Pool and basketball court were loved by my teens. Quiet at night. Walkable neighbourhood. Surprisingly good shower.
Stayed in August 2023
Reviewed: August 19, 2023
Tierra
United States of AmericaThe hallway (especially in front of my room door) was badly littered when I arrived and overnight until I complained about it. I traveled with my children who were utilizing the sofabed, but I had to ask for linen for the sofabed (Why? When my reservation clearly states 2 adults and 2 children) My cards kept not working. I had to go to the desk 3 times for them to fix it.
The ambiance of the whole building and room was beautiful. The pool, outdoor areas, and gaming room were awesome.
Stayed in August 2023
Reviewed: August 17, 2023
Dipti
IndiaNoise of trains
Location and comfort in the apartment
Stayed in August 2023
Reviewed: July 25, 2023
Gary
United States of AmericaA little too far north
In a residential building
Stayed in July 2023
Reviewed: July 20, 2023
Joseph
United States of AmericaSafe and the location is perfect
Stayed in July 2023
Reviewed: July 18, 2023
Jazmin
United States of AmericaNothing
Everything
Stayed in July 2023
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