The room felt stuffy the entire stay even with AC. The pillows were small, about the size of throw pillows, and very uncomfortable. The bed was decent. The indoor pool was freezing but hot tub was nice and hot.

The check in procedure was very easy and smooth. Maribel was very kind and welcoming. The room was of good size and very clean. The breakfast was stocked and good choices of waffles, oatmeal, small breakfast pastries, juices/coffee, eggs and some sort of breakfast meat that changed every morning.

Stayed in November 2023

I could get the Wi-Fi to work right.

Friendly staff, clean, roomy, well lit parking lot. It was a great place to stay.

Stayed in August 2023

nothing

location

Stayed in April 2023

Clean and comfortable. Friendly staff, good breakfast.

Stayed in May 2023

we just got out in a noisy room. whatever we were next to had stuff thumping all night.

clean, fresh, new amenities

Stayed in March 2023

Would not give me a receipt for my stay because I booked through booking.com, explained that I need it to prove where I had stayed for tax purposes. Female employee said no, she wouldn’t give me a hotel receipt.

Stayed in November 2022

easy to get to and very clean

Stayed in October 2022

I wish the breakfast had more options.

The bed was really comfortable, and the room was spacious.

Stayed in October 2022

room 212. had an odd smell upon arrival, then realized at bedtime the air conditioner was leaking onto the carpet, the phone cord didn’t stay in the phone, and the vent in the bathroom made an awful, loud noise!

friendly staff!

Stayed in October 2022

leftover lavatory things from past guest.

rooms were nice and comfortable

Stayed in June 2022

Pillows were hard not soft shower was very slippery was charged 100 dollars for incidentals for the room said it would be returned if nothing was damaged no where on the website did they have this posted. Should be posted so customers can plan for this, especially if your on a budget so know we have to wait for hotel to refund back.

Hotel very clean quite staff very friendly had no problems

Stayed in April 2022

Everything was fine

Ok

Stayed in October 2021

Nothing, all was very good!

Staff was excellent!

Stayed in August 2021

We chose Best Western of Levelland to stay because of our youngest grandson's Kindergarten Graduation in Whitharral. The hotel was located on the exact hiway to get us there quickly! We enjoyed our stay and were very comfortable!

Stayed in May 2021

The downside is that this hotel has the absolute worst cable system I’ve ever seen. Most of the channels they say they have, they don’t. And, the ones they do have, most of those are channels that no one really watches on a regular basis. If you desire to stay in your room for any amount of time, you better have a book.

The room was comfortable and the staff was very nice.

Stayed in June 2021

Owners or operates were rude, didn’t change the sheets in the bed when we checked out because I had to run back up to the room as soon as we left I went back in room an bed was made with the wrinkles in the bed where we had slept

Nothing

Stayed in May 2024

The motel is very dated the tv didn’t work well and only had a few stations. The heater and ac didn’t work well either the room was either too hot or too cold.

It was convenient to the places I needed to go.

Stayed in March 2024

The price is a little high

Goodservice

Stayed in November 2023

A little better price

Good service

Stayed in November 2023

TV only received a very grainy signal for HBO, all other channels were non-existent or the obviously digital signal was so pixelated as to make it unwatchable. I have 2 children (so you can see how that could be a The Fan on the AC would not shut off, yes I tried selecting “off” several times so by around 3am I could have dry aged a side of beef in my room! “Hot” water was lukewarm at best and had an odor I couldn’t identify. At Check-in I was charged for the room and then my card was pre-authorized $100 for “incidentals” but when pressed the desk clerk couldn’t tell me what those might be. I am aware it will un-pre authorized but that usually takes 10-14 working days. 👎

Bed was halfway comfortable and room was clean

Stayed in September 2023

Price ,pillows the price is ridiculous 20 min.down the road was 200.00$ cheaper for the same motel but because a rodeo was in town they felt the need to price gouge

Clean

Stayed in July 2023

Bed sheets had old blood stains on them, the room stunk, the hot tub was disgusting. The hot tub had a film of grease on top, the sides were so gross.

Nice friendly staff

Stayed in March 2023

I was upset because we had called a week prior saying we needed to be checked in at 1 due to being in town for a wedding. I called that day at 11 and the front desk associate was a little rude and said it wouldn't be ready until 3.. breakfast was sub par

It was nice and clean

Stayed in September 2022

Walls are very thin. Heard my neighbor upstairs both nights ALL NIGHT LONG. Staff did not care.

Stayed in May 2022