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  5. Reviews of Holiday Inn Express Hotel & Suites Levelland, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Levelland, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

703 East State Highway 114, Levelland, TX 79336, United States of America

#3 of 3 hotels in Levelland

Guests' Choice

Review Score

Based on 34 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    I just spent the night and for the time I was there it was good
    • Business trip
    • Solo traveler
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The window shades would not open or close

    The facility was clea and modern

    Stayed in May 2024

  • Reviewed: April 11, 2024

    8.0
    Friendly staff clean rooms
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast had limited options had to buy my drinks coffee was the thing only available to drink

    Stayed in April 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was convi

    Stayed in February 2024

  • Reviewed: October 2, 2023

    8.0
    Comfortable stay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Strong cleaning agent smell in hallway. Very little breakfast left at 9 am--was supposed to end at 9:30.

    Comfortable beds with plenty of pillows

    Stayed in October 2023

  • Reviewed: November 25, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water for morning showers. Not enough cover on bed.

    Excellent breakfast. Excellent location.

    Stayed in November 2022

  • Reviewed: May 28, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we booked the trip online it said the pool was working, however when we got there the receptionist told us it was out of order and had been for a year, that was a big reason we booked there was because of the pool my kids were very disappointed and the website made it very misleading. We were also disappointed with the breakfast once again the website showed pictures of this big beautiful breakfast and it wasn't anything like the pictures, the pancake machine was out of order and the only had two hot pans on with cheese omelet and pork sausage. We were highly disappointed in this hotel.

    Stayed in May 2024

  • Reviewed: April 15, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We could not get into room to sleep. No breakfast, no pool , will not stay again. We love Holiday Inn but not this time.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the staff were super friendly, made us feel at home and were very attentive.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mold on pillowcase, Mouse Trap spotted POOL WAS CLOSED for maintenance

    The location & the staff were nice

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Was an awesome stay very comfortable beds clean rooms
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My tv didn’t work

    Comfortable clean

    Stayed in February 2024

  • Reviewed: October 17, 2023

    1.0
    Had to leave room had Bed Bugs
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Had to leave the property both bed had terrible bed bugs. This is unexceptable.

    Stayed in July 2023

  • Reviewed: September 26, 2023

    10
    Exceptional
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool was out of order

    Nice clean friendly and convenient location

    Stayed in September 2023

  • Reviewed: September 21, 2023

    5.0
    Meh
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Less than 1 roll of tp, tv didn’t work properly.

    Location price

    Stayed in September 2023

  • Reviewed: August 1, 2023

    10
    Excelente…
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    Employee are so nice we be back for sure thank you for everything…

    Stayed in July 2023

  • Reviewed: May 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was down.

    The staff was nice.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    1.0
    disappointing
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I tried to call 3 times to make sure the pool was open. no answer. I have to do hydrotherapy for my knees especially when I’ve driven 9 hours. not impressed at all. I am a member, but will reconsider my next trip to include holiday inn express

    location

    Stayed in April 2023

  • Reviewed: March 22, 2023

    5.0
    Please pay attention to guest requests and accommodate them if possible.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I had made a request for top floor far from the elevator as possible to alleviate as much noise as possible, which this hotel had accommodated on a prior stay. This time there were few guests but they assigned a room on second floor 3 doors from elevator. I was too tired to make a fuss and just accepted it. Wish I hadn't. It appeared all of these few guests had been grouped in one area on second floor. There was quite a bit of noise from other guests in and out, up and down the hall.

    Room is clean and beds comfortable. Easy access and ample parking. Breakfast was good with a decent selection.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    10
    • Business trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 3, 2023

    4.0
    rude staff
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    rude staff

    clean

    Stayed in February 2023

  • Reviewed: December 11, 2022

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It's been over a week already and I still haven't got my refund back for the deposit which is ridiculous

    Nothing

    Stayed in December 2022

  • Reviewed: November 19, 2022

    2.0
    The shining
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Angie

    The movie the shining

    Stayed in November 2022

  • Reviewed: May 29, 2023

    10
    had everything I was needing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the entrance had pot holes driving in to lot

    really nice

    Stayed in May 2023

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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