164 Imperial Way, Nicholasville, KY 40356, United States of America
#2 of 3 hotels in Nicholasville
Guests' ChoiceBased on 105 hotel reviews
7.4Cleanliness
7.9
Comfort
8.1
Location
8.3
Facilities
7.6
Staff
8.7
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Jake
United States of AmericaHadn't stayed at a Holiday Inn in some time. Figured the facilities would have been updated but this hotel just looked and felt old. Reminded me of spring break 2008. Everything was clean but the dated-ness just made me feel uneasy.
Front desk staff was nice. Location was good.
Stayed in April 2024
Reviewed: December 5, 2023
Dirk
GermanyVery nice and friendly staff
Stayed in December 2023
Reviewed: September 6, 2023
Roy
United States of AmericaPool had a lot of chlorine in it , but probably due to covid
Was clean comfortable and safe . We enjoyed our time there. The Breakfast was very nice
Stayed in September 2023
Reviewed: July 22, 2023
Messman
United States of AmericaStaff helped with lowering the bed to make it more wheelchair accessible.
Stayed in June 2023
Reviewed: July 20, 2023
Ilene
United States of AmericaThe other room was stinky and carpet was dirty. No hair dryer and it looked like the entertainment center was broken at one time.
Location. One room was good. Food decent. Host/receptionist was helpful in getting clean towels and toilet paper.
Stayed in July 2023
Reviewed: June 26, 2023
Michael
United States of AmericaTub/shower had a Crack up the wall and window view was of a shipping container that covered the window.
Room was clean
Stayed in May 2023
Reviewed: March 17, 2023
Stacy
United States of AmericaSeveral areas where closed due to remodeling. The breakfast area was tore apart for remodeling, and they used 3 rooms for the breakfast area. The scope of the food, and quality of the areas where diminished due to remodeling. They get a pass on it this visit.
Clean hotel even with it being remodeled. Have stayed he before several times since the place was built. This is the first major remodel. It was in need. So the dust and noise, while somewhat annoying, is to be expected and warrented.
Stayed in March 2023
Reviewed: December 12, 2022
Devan
United States of AmericaClose to where we were playing softball.
Stayed in December 2022
Reviewed: September 16, 2022
Vic
United States of AmericaFront desk said our room was not ready to checkin at 4:30pm. Went to an early dinner and came back. She had to call her manager to be talked through how to move us to another room. Apparently going through booking.com and prepaying was the issue for her. Some bathroom chalking was missing and the tub looked worn.
Bed and pillows were great, especially the pillows.
Stayed in September 2022
Reviewed: May 25, 2022
James
United States of AmericaThe facility and room was in need of some updating as there was minor damage and stain on carpet and desk chair. The room also had a mildew smell which was not a good first impression
breakfast was good. was an adequate stay for the price. Bed was comfortable
Stayed in May 2022
Reviewed: October 2, 2021
Elizabeth
United States of AmericaAround 11p there was a knock on the door about a noise complaint. My daughter had a tired meltdown after a long day like 2 hours before. I felt like the staff were not super understanding and seemed a little threatening about keeping our noise level down over something that a) had happened 2 HOURS prior and b) had lasted 5 minor less. They seem to indicate that the noise was beyond what is acceptable and had been constant which was not the case at all. I got the feeling that the person complaining was being a “Karen” and the staff did not handle appropriately.
Everything was very clean and organized. The rooms were comfortable and the breakfast was good.
Stayed in September 2021
Reviewed: August 20, 2021
Michael
United States of AmericaThe first room we were in smelled very musty. We had to move rooms. It was a little inconvenient. Rooms definatly need to be updated
The beds were very comfortable. The size of the room was good. i enjoyed the pool. The free breakfast was very good.
Stayed in August 2021
Reviewed: August 2, 2021
Bennie
United States of AmericaGreat Breakfast so-so room
Stayed in August 2021
Reviewed: June 28, 2021
Todd
United States of AmericaI requested a king bed room, but we were given a room with 2 queen beds because they didn't have any king rooms left when we checked in. I was told that the system apparently defaulted to the room we were given when they checked in the last guest who had requested a king room. The staff couldn't explain how we didn't get what we requested... Also, the room was not cleaned while we were there and the trash was not emptied.
Breakfast was much better than other comparable hotels. Good selection, food was hot and tasty. Pleasant staff. They couldn't help with the things we asked of them: my computer said it was connected to the internet but it wasn't. My phone connected without difficulty.
Stayed in June 2021
Reviewed: June 22, 2021
King
United States of AmericaLittle out dated
Stayed in May 2021
Reviewed: June 13, 2021
Vivian
United States of AmericaThey overbooked the hotel and my room was given away. There was a softball team and huge wedding party booked. The wedding party took over the parking lot outside main door and couldnt park there to check in. Kids were running up and down the hall then someone hit the fire alarm at 1am. There was no control over the people from hotel staff
Since room got booked, we are getting free nights stay with upgrade in 5 days on our travel back home.
Stayed in June 2021
Reviewed: June 2, 2021
Kehir
United States of AmericaThe bathrooms could use a little more cleaning.
The staff was quick to fix any issues friendly.
Stayed in May 2021
Reviewed: May 1, 2024
Connie
United States of AmericaPool not open long enough
Good area parking is close
Stayed in April 2024
Reviewed: April 28, 2024
David
United States of AmericaThe reservation was a bit on the expensive side for a single night.
The room was large and clean. It was in a convenient location. The young man who checked us in ( Bobby or maybe Robby - not sure of the name), but he was amazing! He made us feel soooo welcome. We didn't have special needs, but if we had, I would have felt very comfortable going back to him.
Stayed in April 2024
Reviewed: April 8, 2024
Crystal
United States of AmericaThe pool could have been a few degrees warmer, in my opinion. It wasn't cold at all, but I'm old and get chilled easy.
The staff is amazing. The lady that organizes the breakfast is a doll! She was so friendly but not annoyingly so. Great stay!
Stayed in April 2024
Reviewed: December 7, 2023
Ray
United States of AmericaThe front desk clerk
Breakfast
Stayed in December 2023
Reviewed: November 5, 2023
Jonatan
United States of AmericaEverything starting with the customer service Amazing, clean good breakfast
Stayed in November 2023
Reviewed: June 5, 2023
Jennifer
United States of Americaneed more breakfast options
they were remodeling and we saw some of the work being done it will be beautiful when they are done.
Stayed in June 2023
Reviewed: April 10, 2023
Justin
United States of AmericaUnder renovations, hot water sucked. Desk chair in room broken. Seat completely fell off when I sat in it, breakfast was crammed into little room.
Nothing
Stayed in April 2023
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