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  5. Reviews of Red Roof Inn & Suites Jacksonville, NC

Reviews of Red Roof Inn & Suites Jacksonville, NC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1723 Lejeune Boulevard, Jacksonville, NC 28546, United States of America

#16 of 31 hotels in Jacksonville

Guests' Choice

Review Score

Based on 345 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    7.0
    Good value for a quick stay
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator. Our room was beside the stairwell and it was noises when people would go in and out the door. The toilet lid to the back of the toilet did not fit and you could see inside the tank of the toilet. There were also spiders/spider webs under the bathroom sink/floor area. Our room looked as though it had not been used in a while.

    It was close to places we were going. It was close to McDonalds, a gas station and other restaurants and shops.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    You get what you pay for, so I expected what I got.
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I could’ve used a blanket(not just a top sheet and thin comforter), my daughter’s bed was not made when we came back, aesthetically it seems the back end is next to what looks like a cess pool with frogs and water lilies. If you can’t clean it find a way to put a privacy fence. What an eyesore! Maybe do a general look about the grounds to see if people hanging out are in fact guests? There was a woman at the back of the building who looked like she just got out of either prison or rehab. Try and keep it safe.

    The gentleman that checked us in at night. Super professional, friendly and accommodating.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 1 night

    We liked everything. the room was clean, quiet and the bed was really comfortable.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds with Kitchen Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    pool and hot tub

    Stayed in May 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was so nice.rooms comfy and clean. The pool was nice and the hot tube loved it. Beackfast was delicious.

    Stayed in February 2024

  • Reviewed: March 28, 2024

    7.0
    I would come back.
    • Leisure trip
    • Couple
    • Suite King with Spa Bath Non-Smoking
    • Stayed 1 night

    N/A

    It was nice. I have no complaints.

    Stayed in January 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool area, a little dirty. People with dogs, on the back door, someone or something pee, was really bad. Close by the room that I stayed at was like a motor that was on and off during the night.

    Friendly staff

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Suite with Two Queen Beds with Kitchen Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were pleasant and helpful

    Stayed in March 2024

  • Reviewed: February 5, 2024

    8.0
    Clean and safe
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was very hard

    I liked how clean the facility was and that breakfast is included

    Stayed in February 2024

  • Reviewed: January 7, 2024

    9.0
    Great location and comfortable place.
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We have No negative remarks

    Easy parking and access to the room. Friendly staff.

    Stayed in January 2024

  • Reviewed: November 18, 2023

    8.0
    We enjoyed it
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    We checked out before breakfast, and our rooms were nice

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    Just perfect for us!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds with Kitchen Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub could be hotter and the jets were not working

    The breakfast selection was amazing!

    Stayed in October 2023

  • Reviewed: September 24, 2023

    7.0
    We would stay again. I'm sure our dislikes were unusual
    • Leisure trip
    • Couple
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 3 nights

    bed was broken. dampness in room. homeless folks staying in hallway overnight. (they talked someone into paying for a room Sunday night but Monday and Tuesday they stayed in the hall... I heard one of them coughing most of the night and early morning. So, I know they didn't leave.

    staff was very friendly, truly a pleasure to work with. good choices for breakfast. room was clean.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds Larger Room with Kitchen Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    That there was only 1 waffle maker hard to communicate what we needed to the maids who worked there.

    Are room was nice just like the pictures guy that checked us in was very polite and helpful. Enjoyed the breakfast

    Stayed in August 2023

  • Reviewed: August 9, 2023

    7.0
    Friendly, but needs new cleaning product. I use 50-50 water window cleaner on my laminate floor.
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn't like the potholes in the entryway to the parking lot. The floor to our room was mopped with an oily substance that didn't dry, so walking barefoot in the room left my feet oily and dirty. We left footprints wherever we walked, and a butt-print where my granddaughter Sat on the floor.

    Liked the free breakfast, the pool, and the super helpful staff.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    All in all it was a good stay. I enjoyed the staff.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds with Kitchen Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I had a kitchenette room and it only had one plate, one saucer, one bowl, 2 cups, two knives a can opener and one frying pan. There was three of us in the room and a curtain cook with only a frying pan and butter knives.

    Was clean and the staff was very nice.Good smoking  area. Love that it was pet friendly. 

    Stayed in August 2023

  • Reviewed: July 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room Disability Access Roll-In Shower Non-Smoking
    • Stayed 1 night

    Not enough handicapped parking spots in front of hotel Breakfast food was bland--sausages were rubbery

    Walk-in shower, room close to entrance

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All the speed bumps in the parking lot

    Where it was located at

    Stayed in July 2023

  • Reviewed: June 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night

    all i need for a stay over breakfast was better than i expected

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    fair stay for the price.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds Larger Room with Kitchen Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the traffic on the highway was pretty loud at night as our room faced the street and intersection. Older room and furnishings but clean. Some signs of previous cigarette burns on bathroom fixtures but not recent, as the room had no odor at all. There was no coffee maker in the room. reported it at the front desk.

    The room was clean and spacious. the staff was friendly and helpful. The parking was adequate but would fill up, but it was a holiday weekend.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Definitely stay here
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds with Kitchen Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    For smoke free our floor constantly smelled like weed. Traffic noise and motorcycles. Also there were ko vents anywhere in the room, not too big a deal though

    The beds were comfortable and the room was clean. We got the kitchenette room, and it had Pots and pans to cook. The staff was pretty friendly. All in all not too bad for the price.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    8.0
    Enjoyed the room.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 1 night

    Street noise is incrediblely loud.

    Everything.

    Stayed in May 2023

  • Reviewed: May 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    our room was not cleaned the whole time we were there. staff was friendly. breakfast was boring and the same everyday.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This time it could have been a little cleaner

    Always stay here when in J ville

    Stayed in April 2023

Showing 1 - 25

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