216 Islander Drive, Emerald Isle NC, Emerald Isle, NC 28594, United States of America
#1 of 12 hotels in Emerald Isle
Guests' ChoiceBased on 274 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Johnny
United States of AmericaAs a handicap person and even my spouse found the commode in the bath difficult due to low height. Otherwise everything was very convenient and easy to manage for me.
Stayed in May 2024
Reviewed: April 28, 2024
Chris
United States of AmericaThe staff was welcoming, friendly and always seemed to be doing whatever they could to keep the hotel spotlessly clean and to make sure the guests were comfortable. Mary was excellent! :)
Stayed in April 2024
Reviewed: April 8, 2024
Bonnie
United States of AmericaCloser to the beach would have been nice
Very clean , beautifully decorated,nice, efficient staff
Stayed in April 2024
Reviewed: March 30, 2024
Jessica
United States of AmericaLike I said make sure you check the weather! We went during spring break and it was too cold to get in the water. We went at the end of March. Also the rain and wind were crazy cold. No ones fault just the good old weather. Also since it was prior to Easter alot of places were not open yet for the season
The room was newer looking and very clean. The staff except for checking out were all very friendly and helpful. The check out staff were confused and couldn't give me any paperwork but, they were fine maybe just not trained. I don't know. The beach was clean just the wrong time of the year togo. No one's fault. The breakfast they offered was exceptional! I loved the fresh fruit option and infused water and not just the same old breakfast options normally offered at hotels. Very close to the beach!
Stayed in March 2024
Reviewed: October 23, 2023
Paula
United States of AmericaClose to the beach. Very well lit- I came in after dark each night. Very well maintained!
Very comfortable room, and bed. The staff was exceptional! So friendly and helpful! One of the girls even remembered me from my last visit! (About 6 months ago!). I really liked that!
Stayed in October 2023
Reviewed: October 22, 2023
Jennifer
United States of AmericaCheck in was easy and the staff are great. Breakfast had good options and rooms were nice
Stayed in October 2023
Reviewed: October 17, 2023
Pat
United States of AmericaMary the check in girl was awesome
Stayed in October 2023
Reviewed: October 14, 2023
Kathy
United States of AmericaBoth were great
Stayed in October 2023
Reviewed: September 9, 2023
Rouse
United States of AmericaNo firm pillows in the room - they were all too soft!
Very clean, staff was friendly and professional
Stayed in September 2023
Reviewed: September 8, 2023
Wally
United States of AmericaBeing automatically locked out of my room at 10am and having to wait 20 min to get back in due to technical glitches in the system.
Location location location and value
Stayed in September 2023
Reviewed: September 5, 2023
Bryan
United States of AmericaStaff. Wonderful!
The staff were great. They accommodate us to an early check in and met all of our needs.
Stayed in September 2023
Reviewed: August 24, 2023
Cofala
United States of America5 minutes walk to the beach, small waterpak next to the hotel.
Stayed in August 2023
Reviewed: August 13, 2023
Bernadette
United States of AmericaThere really wasn't anything I didn't like.
Breakfast was good. I think hours should be longer. Some parents want to sleep in.
Stayed in August 2023
Reviewed: August 12, 2023
Caleb
United States of AmericaThe internet was very hit or miss, honestly. Most days, it was good, but sometimes it would just cut out for what seemed like an hour, forcing me to go to my plans on the internet. at the end, on the very last day of stay, the elevators went out, which sucked
The small hotel and thick walls meant we rarely ever saw anyone or heard anyone. The rooms were nice and the beds were big. The pool was nice.
Stayed in August 2023
Reviewed: August 3, 2023
Amanda
United States of AmericaThere is nothing that I didn't like. The location was perfect!
Breakfast was amazing! The pool was outstanding! I'll be back with the family!!
Stayed in August 2023
Reviewed: July 29, 2023
Tucker
United States of AmericaNothing
Friendly place and everyone helped to make our stay a great experience.
Stayed in May 2023
Reviewed: July 29, 2023
Robert
United States of AmericaThe 10am check out
Everything was great
Stayed in July 2023
Reviewed: July 25, 2023
Heather
United States of AmericaMy boyfriend is a plumber. He could tell immediately that something was done incorrectly because anytime someone was in the shower even above us, there was this noise in the wall.
My boyfriend kept saying “this is the cleanest hotel I have ever stayed in!” It was very comfortable and spacious as well!
Stayed in July 2023
Reviewed: July 16, 2023
Connie
United States of AmericaThe beds was great , it was clean, good breakfast. The pool was a little small.
It was a great place.
Stayed in July 2023
Reviewed: July 14, 2023
Tracy
United States of AmericaPool size
Great
Stayed in July 2023
Reviewed: July 13, 2023
Mike
United States of AmericaI hated the trickery of the destination charge and the resort fee and will not be staying at this hotel again. There is no reason for it except greed.
Stayed in July 2023
Reviewed: July 13, 2023
Diego
United States of AmericaThe walls are very thin and you can hear neighboring rooms quite well had some very noisy neighbors
Excellent location close to beach, very clean and spacious rooms
Stayed in July 2023
Reviewed: July 12, 2023
Mcclure
United States of AmericaToo much cleaning smells. Lavender or something. Not good for asthmatic.
Clean
Stayed in July 2023
Reviewed: July 4, 2023
Stephanie
United States of AmericaIt was rather small and far from the beach for the price.
It was clean and comfortable.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content