No shampoo I was told to use the little bar soap. The dispenser for bath products was missing from the shower wall. I talked the person on duty into bringing a paper cup with a few squirts of shampoo from the supply dispenser. I had to ask three times to get this.

The girl in charge found a packet of plain (no sugar) oatmeal. I appreciated her effort.

Stayed in May 2024

It is very dated shower was not powerful at all it didn’t get hot and it also flooded all over the floor. The room was cold and heating would not turn up. Microwave didn’t work properly. Towels were very thin.

Bed was very comfortable Breakfast was good

Stayed in April 2024

The Lions Gate Hotel is about 15-20 minutes drive out of Sacramento and the location is not overly convenient unless you have a car or are attending a conference in the precinct. We found the area to also be a little bit unsavoury with some young people hanging around one of the entrances to our building smoking pot on our arrival. Someone also smoked pot in the corridor and on one night, a car which came into the parking lot at 3am with "music" blaring for at least 20 minutes followed by loud voices. Our room overlooked the parking lot and it was necessary for privacy to keep the plantation shutters angled in such a way that it made the room quite dark. Breakfast was a fairly basic buffet selection of hot food (powdered scrambled egg, grits, biscuits and the like), breads for toasting, jams, etc. some fruit and cereals. The worst thing about it was the throw-away paper/polystyrene bowls, plates and cups along with flimsy plastic cutlery which was next to useless.

The Lions Gate Hotel has some nice history to it with some very interesting old photos as decoration from its time as a US Air Force base, and the grounds are nicely landscaped and well maintained. Our room was quite literally massive with a sitting room (containing a fridge, microwave, sink, tea and coffee facilities, a couch and two matching chairs, television, coffee table, desk, chair and room safe), corridor with a large cupboard on one side and a sizeable bathroom on the other and at the end of the corridor a well-sized bedroom with another desk and chair, television, comfortable bed and bedside tables. We assume that the building once housed the base personnel. The staff were very quick to respond to a request to fix our room safe, provide extra towels and spray some air freshener in the corridor (where someone had smoked pot!). The hotel was adequate for our purposes.

Stayed in March 2024

Quite and clean

Stayed in March 2024

It was a little confusing to find our way around due to the spread of room layouts.

The staff was very friendly and professional. The room was comfortable.

Stayed in February 2024

the couch bed was a futon which did not fit two people like I th=ought it would. I guess it should say futon on description.

location and service was great.

Stayed in March 2024

The room is at a very comfortable price and has all the necessary amenities. To be honest the thing I do like most is the community and the sense of purpose it brings to my life.

Stayed in March 2024

N/A

My room was upgraded. Without any additional fees. All my needs were met with my stay.

Stayed in March 2024

The bed was very hard and the free breakfast was a little underwhelming and understocked. Wish there was a dairy free milk option to go along with the cereals, as I am allergic to dairy

Everything besides the bed

Stayed in March 2024

Small desk lamp and bed lamps missing parts and one had burned out bulb. Desk chair wobbly.

Service.

Stayed in March 2024

Nothing.

I really loved how big the room was, it was nice and clean.

Stayed in February 2024

The "bath" towels are ridiculously small. I had to dry my feet with my socks! They give you a ticket for breakfast and then there is a sign that says "ONE PLATE PER TICKET". There is no going back for more. So this results in folks taking more than they need on their one pass through. This also is ridiculous. A false sense of economy leading to waste. And instead of a pot of oatmeal they have little packets which you could add hot water.

The suites are large and the property is quiet and beautiful.

Stayed in February 2024

Excellent rooms, but need to replace old broken things like the used doors, stained carpet.

My family felt at home, we can sure use the hospitality again.

Stayed in February 2024

Control TV didn’t work heater very noisy hotel was under remodelation

Good location

Stayed in February 2024

Ice machine was a trek to get to but at least it was available. Decor was ok. I get the military theme but a bit overwhelming in the main room (full wall airplane mural). Shower seemed to have only one pressure, strong. Couldn't make it gentler. Floors cold -so perhaps area rug or something would be nice. I happened to have brought my cozy slipper type socks wtih sticky bottom, but my husband felt it was slippery for him in socks. Heater worked ok, it took time but then it did warm up. We asked for ADA room MONTHS in advance, then they said they were overbooked, did we really need one.

It had a fridge, stove top, microwave, coffeemaker with coffee packs (though I don't drink it, it was nice that it is supplied...maybe they could add hot chocolate packets) cupboard space if needed. Trashcans provided in room with bags in them. TV in living room space and bedroom. Bed and pillows were very comfortable. Loved that they supplied shampoo/conditioner/body wash/soap/lotion..and even makeup remover pads. (which work great!!) Ice bucket supplied too. Tissue box supplied as well as hairdryer and ironing supplies. Hangers in the closet too. Did I say how much we liked the comfy bed/bedding and pillows? We slept great. Virtual assistant emailed right away asking if we needed anything. Quiet environment. Price was good. Wasn't needing anything fancy, just a place to rest for a night so it worked. Breakfast included though we didn't take advantage as we wanted to sleep in a bit after a late night.

Stayed in February 2024

The room had an outdated air conditioner on which it was written “please do not touch anything, we turn on the heating ourselves.” It was so cold that I slept in a sweatshirt. The reception is located in another building, not where you live, in the evening you need to walk along a dark street.

The room was very clean. Tasty breakfast.

Stayed in January 2024

Great and friendly staff, especially Asianique... not sure of spelling...at the front desk who went above and beyond and was much appreciated. Great breakfast. Very safe area.

Stayed in January 2024

No usb chargers, nightstand too small for devices, somewhay slippery floor in the bathroom when wet.

Upscale breakfast, no problems with fixtures, nicely decorated and clean room, separate tables to eat and work.

Stayed in January 2024

It does still seem like barracks but two bedroom two bath hard to find. Area is a little rough but off the beaten path. Sometimes homeless but not within our vicinity. Martha gave us some tips and helped us acclimate safely. I would not hesitate to stay here again. Nothing happened out of an ordinary stay. I would recommend the wheelchair accessibility be a little more convenient to the two bedroom suites. We personally went up and down the grassy area. Easily be concreted incline plane. I would also put a handrail on the steps towards the two bedroom suites. Possibly a little more solar lighting along the pathways.

Loved the restaurant. Loved parking.Loved cleaning staff. Second night Marta truly was like visiting family. She was very helpful and kind. Went over and above.

Stayed in January 2024

It wasn’t clear how to find my hotel room and there were no signs really to help me with that

It feels like a little bit like history there but

Stayed in January 2024

Bad internet. Weird elevator.

Great private safe location, interesting site old airbase. Ok breakfast.

Stayed in December 2023

The heater kept cycling on and off constantly. There was a noticeable gap under the door so put a dog blanket to block off the cold air thinking that might reduce the cycling of the heater, but it didn't. It could be a bit annoying during the night because it was loud. It's great to include the breakfast, but maybe "up" the quality a bit and maybe add more variety, like a waffle machine. Not a real complaint, just a suggestion. Overall, the breakfast was just okay.

I liked that it was once used by military. I liked the grounds and the grass areas. I enjoyed the stay. Breakfast was just okay.

Stayed in December 2023

The waitress in the breakfast room could try to smile once in a while...it wouldn't hurt her

Breakfast was pretty good ans surely enough .

Stayed in November 2023

WiFi was weak and unusable in The Manor House. All brochures in the lobby were for attractions hours away. Need some describing what to do in local area or Sacramento like the Zoo or Crocker.

I felt safe, all outer doors always require a card to enter. The bed and pillows were very comfortable. The hotel a historical feel to it. Staff was always friendly and helpful. Breakfast while not varied was enough for us.

Stayed in October 2023