201 South Shackleford Road, Little Rock, 72211, United States of America
#64 of 64 hotels in Little Rock
Guests' ChoiceBased on 86 hotel reviews
8.0Cleanliness
9.1
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Tammy
United States of AmericaI didn't like cause the 3rd nite somebody had check me out my room n I had to wait 40 minutes before the person at the desk that said she was new to verify that it had booked my room for four days and check out was the 28 th and the first nite the fridge did not work but the second night they did switch my room other than that I loved it and I will stay there again
Location was wonderful rooms was nice and the good was hood
Stayed in May 2024
Reviewed: April 14, 2024
Gregory
United States of Americaneed more luggage carts
Mr. A. and His Staff was Very Accommodating!! If Me and My Lady Friend ever pass through Little Rock, AR. , We will be staying at Delta/ Marriott, L.R. West.
Stayed in April 2024
Reviewed: February 13, 2024
Khalid
United States of AmericaAll renovations are done 👍🏻
Excelente location
Stayed in February 2024
Reviewed: December 21, 2023
Steven
United States of America🤷
Etc.
Stayed in December 2023
Reviewed: December 21, 2023
Mary
United States of AmericaBathtub was missing a stopper and handle on the tub would only go far enough for warm water.
Staff was very nice and helpful.
Stayed in December 2023
Reviewed: December 9, 2023
Taylor
United States of AmericaBathroom is little small and shower curtain isn’t long enough to keep water in the shower. Other then that the room was great
Everything
Stayed in December 2023
Reviewed: October 21, 2023
Lavinia
RomaniaWe had a room looking over the atrium. Liked the room, but the atrium needs some more maintenance work.
Stayed in October 2023
Reviewed: June 24, 2023
Larry
United States of AmericaNo breakfast buffet on last day. Ice machine on our floor was not working.
Breakfast buffet on first day. Reserved a King size room and was given a two queens room.
Stayed in June 2023
Reviewed: June 5, 2023
Jas
United States of AmericaThe only microwave was in the lobby by the front desk, not in the pantry on the floor or in the rooms. For the price of the stay, you would think something as simple as a microwave would be included in the room or the pantry, on the floor. Also the bar closes at 10pm even on the weekends. Other hotels for equal price, with bars, in the city, close at 12pm on the weekend.
The breakfast buffet(extra charge) was delicious and I like the fact that there was a bar, in the hotel. The staff, from the front desk to the housekeeping, were pleasant.
Stayed in June 2023
Reviewed: May 24, 2023
Michelle
United States of AmericaThe bathroom could have used a better clean. There was hair all in the shower and weird spot all over the shower walls that needed to be cleaned! Nothing I couldn’t deal with myself!! I know they are super busy and things get overlooked!
The customer service at the front desk (I think he was a manager) was exceptional! He was so friendly and informative!!
Stayed in May 2023
Reviewed: February 27, 2023
Cody
United States of AmericaToilet got stopped up. Had to go to walmart to buy a plunger.
Love that there is a restaurant and a swimming pool. Good sized bed and room. Very comfortable. Love the interior decorating.
Stayed in February 2023
Reviewed: August 11, 2022
Brittany
United States of AmericaThere was no towels at the pool and the pool could be cleaned more often since its an indoor outdoor pool. Other than the pool the hotel itself was great!
The hotel was amazing. Very clean and very beautiful. The lady at checkout was so sweet and so funny. Definitely needs a raise lol
Stayed in August 2022
Reviewed: May 25, 2022
Anthony
United States of AmericaNo frig in the room
NA didn't have any
Stayed in May 2022
Reviewed: May 11, 2022
Jack
United States of Americagreat
Stayed in May 2022
Reviewed: March 5, 2022
Willie
United States of AmericaI think the security could be a little better by making sure people who staying at the hotel are not smoking marijuana on the property
Staff was very friendly and helpful
Stayed in March 2022
Reviewed: February 26, 2022
Yves
United States of AmericaWiFi in the room was weak
Stayed in February 2022
Reviewed: May 11, 2024
Ramon
United States of AmericaOur vehicle was broken into
Location is shady
Stayed in May 2024
Reviewed: April 29, 2024
Laura
United States of AmericaDo not include your breakfast with the room package. Wait until you get to the hotel to buy your breakfast. They said it is supposed to give a code, but it didn't. And even though I showed the staff on my booking that it included the breakfast, they still was going to charge me, but they said since it was one day they would let it slide. They could use more employees cause they seemed a little under staffed.
Everything was nice and neat. The staff was very friendly. The food was delicious.
Stayed in April 2024
Reviewed: April 4, 2024
Ciera
United States of AmericaNOTHING
The setting , IT WAS BEAUTIFUL
Stayed in March 2024
Reviewed: March 14, 2024
April
United States of AmericaWould have been better if they would have let us know that the heater was out at the pool when we booked it. Then they charged me twice for the room. Then when I called about it they told me it might come off but it never did and the lady was so rude she hung up on me when I was trying to explain
The room where good size and very clean.
Stayed in March 2024
Reviewed: March 12, 2024
Sharon
United States of AmericaThe bathroom sink water drained out really slow. The towels they didn't service the room, we didn't get fresh towels. We went to front desk they gave us some, but it wasn't enough for both rooms. When I spoke with the front desk about the fact that we couldn't get the towels we needed. She said we should have called housekeeping but when we got back from being out all day no one was in housekeeping. She wouldn't even consider giving us anything off or room. She didn't even apologize, she just said we don't bring towels for 2 days stay unless you ask. No one told me about that fact. Because I'm use to fresh towels daily.
The room was a nice size.
Stayed in March 2024
Reviewed: March 10, 2024
Caitlyn
United States of AmericaI didn’t like that everything was stained and dirty. Pee stains on the bed brown stains on the towels, black stains on the covers and makeup on the pillows. There were no trash bags in the trash cans. The front desk was rude when I brought up my concerns and made an employee off the clock bring us more linens and didn’t even get a proper comforter. (I know he was off duty cause the front desk didn’t put me on hold when telling the employee to bring us new.) I did not want to make my own bed after driving for 18 hours, yet I had to. There was no offer for compensation and not even a sorry, just a “we are overbooked I don’t have anything else for you”
I liked that the property was modern.
Stayed in March 2024
Reviewed: February 29, 2024
Paigesoto
United States of AmericaAdvertising an indoor pool means it's indoor. Chose this hotel for pool but it was connected to outdoor water so freezing cold. Hardly no snacks or beverages other than beer, water, and diet coke available. Ice machine broken. ATM machine broken. Luggage cart had flat wheel. No microwave in room.
Staff and housekeeping.
Stayed in February 2024
Reviewed: February 11, 2024
Michael
United States of AmericaN/A
Very updated- very clean - great employees
Stayed in February 2024
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