5370 Ela Road, Bryson City, NC 28713, United States of America
#8 of 8 hotels in Bryson City
Guests' ChoiceBased on 548 hotel reviews
5.9Cleanliness
6.6
Comfort
6.8
Location
8.0
Facilities
6.0
Staff
7.1
Value for money
6.5
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Lisa
United States of AmericaThe beds were not that great and there were no steps off the back deck to go to the water.
The staff was very nice . View off the back deck and the location was the best part
Stayed in March 2024
Reviewed: January 22, 2024
Linda
United States of AmericaFor some reason we kept smelling cigarette smoke. Coming through vents… Not sure what it was…
It was clean and close to things..
Stayed in December 2023
Reviewed: December 5, 2023
Brittany
United States of Americathe toilet was backed up and the curtains were broke.
I was close to everything.
Stayed in December 2023
Reviewed: December 1, 2023
Greenlee
United States of AmericaThe ice machine didn't work
Being next to the river
Stayed in November 2023
Reviewed: November 14, 2023
Kimberly
United States of Americaview and location
Stayed in November 2023
Reviewed: November 9, 2023
Jill
United States of AmericaThe bathroom was awful. Towels and washcloths were old, thin and very rough. One washcloth had 3 holes in it. The bathroom door bottom was very damaged like it had been chewed off by a big dog.
Beautiful location, close to many activities. Room itself was clean and mostly comfortable.
Stayed in October 2023
Reviewed: October 31, 2023
David
United States of AmericaLocation for us was great 😃 no
Stayed in October 2023
Reviewed: October 4, 2023
Donna
United States of AmericaA simple continental breakfast would make the stay more enjoyable… the location by the river with a hot cup of coffee and a pastry would make the stay better
No breakfast no coffee in room
Stayed in October 2023
Reviewed: September 22, 2023
Garry
United States of AmericaThe TV was in the wrong place..linens smelled carpet smelled
The room could have been cleaner..
Stayed in September 2023
Reviewed: September 9, 2023
Kathy
United States of AmericaThe microwave was broken, I mean literally broken! The door was cracked with a chunk knocked out if it!
No breakfast! The coffeemaker was for 12 cups, but the coffee they supplied was 2 packs for a cup each! Staff was friendly and pleasant.
Stayed in September 2023
Reviewed: September 6, 2023
Samantha
United States of AmericaI like the bed. It was really comfortable. The view was also nice.
Stayed in August 2023
Reviewed: August 18, 2023
Dana
United States of AmericaHoles in the bottom of our bathroom door (from an animal possibly). Blinds were broken on the back of our room and also didn’t fit the window properly. Which allowed our room to be viewed from the outside in! There were two pillows per bed. I’m glad I brought my own! Water in the shower kept fluctuating between either too hot or not hot enough! The hotel looks way better in the pictures online than in person!
Patio and chairs on both the front and back of our room. Back overlooked the river. Hotel was run down but clean! Our room had holes in the bottom of the bathroom door. I looked like it was chewed by an animal! Unfortunately, the thing we looked forward to the most (pool) was not open and appeared to be in need of some serious work!
Stayed in August 2023
Reviewed: August 14, 2023
Matthew
United States of AmericaNeeds updated
Stayed in August 2023
Reviewed: August 7, 2023
Kelly
United States of AmericaThe property is falling apart! It really needs a new up grade. The showers need to be walk in showers. The furniture is old . No pool!
The water view!
Stayed in August 2023
Reviewed: July 31, 2023
Kerrie
United States of AmericaI like everything but was hot and would loved to been able to swim. Pool was closed
Love the lay out of the room with deck right outside door.
Stayed in June 2023
Reviewed: July 13, 2023
Loretta
United States of AmericaNo pool I was so disappointed when I drove in, it looked like it hadn't had water in forever. That was just the worst.
The quite and the beds.
Stayed in July 2023
Reviewed: July 8, 2023
Bunch
United States of AmericaGot to get in our room 30 minutes later than we should've. .4:30...bathtub faucet was broken they had to fix it before we could get in our room... carpet was wet from the faucet in the shower ...no phone in room...pool not working like it said it was...
Loved the location...loved the river out back...
Stayed in July 2023
Reviewed: July 7, 2023
Kenneth
United States of AmericaNot completely cleaned and ready when we got there. Bathroom very small.
View was wonderful, sliding glass doors to the river.
Stayed in July 2023
Reviewed: July 5, 2023
Marvin
United States of AmericaTalking outside room till midnight. No clean towels daily or during stay till asked. No curtain over bathroom window.
Easy access.
Stayed in July 2023
Reviewed: July 5, 2023
Ronda
United States of AmericaClean bathroom
I liked the clean room could use a coffee pot. It took way longer than expected to get in our room. Othere than that it was ok
Stayed in July 2023
Reviewed: July 2, 2023
Shawn
United States of AmericaThat I didn't get the 3 king beds that I paid for, but there were 2 Queens and a twin bed. I could hear everything going on outside the room in the middle of the night. Very small bathroom.
Staff was very friendly and respectful.
Stayed in July 2023
Reviewed: June 28, 2023
Trudi
United States of AmericaNo ground floor rooms available for our needs
The room was clean but no shower curtain
Stayed in June 2023
Reviewed: June 26, 2023
Susan
United States of AmericaWrong room. Didn’t get a door to the balcony. Was supposed to get a queen room with one bed and door to the balcony. What they gave me was a room with a full size bed and a twin bed and a window looking out to the balcony.
The location between Bryson City and Cherokee.
Stayed in June 2023
Reviewed: June 24, 2023
Jada
United States of AmericaWhen I checked in the toilet was loose and the sewage was outside it bubbled most of the night
My room was clean but I had to wait for it to be cleaned
Stayed in June 2023
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