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  5. Reviews of Holiday Inn Express Hotel & Suites Logansport, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Logansport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3939 East Market Street, Logansport, IN 46947, United States of America

#3 of 5 hotels in Logansport

Guests' Choice

Review Score

Based on 96 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 15, 2024

    8.0
    Comfortable, but overpriced.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price.

    Breakfast was great. The location was fine.

    Stayed in March 2024

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    The bed was way to soft.

    Location was good. Breakfast was also good. However the bed was way too soft.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Completely acceptable if not exceptional.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The pancake machine was broken. This has been the case at the last few Holiday Inn Express. There seem to be very few handicapped accessible rooms. I'd asked for a handicapped accessible room but they were not able to provide me with one. They did give me a room on the first floor though which was helpful.

    Breakfast was fine, above average but not exceptional. The parking lot was easy to navigate, there were enough handicapped parking places available.

    Stayed in November 2023

  • Reviewed: April 17, 2023

    7.0
    Clean hotel. Decent stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was not friendly. They were irritated if you asked for something, with the exception of one man who worked evenings, he was nice.

    This place was very clean.

    Stayed in April 2023

  • Reviewed: September 15, 2022

    6.0
    pleasant stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location

    comfortable

    Stayed in August 2022

  • Reviewed: November 6, 2021

    7.0
    Basic but a really good breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet in the room.

    Location was good.

    Stayed in November 2021

  • Reviewed: November 2, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was closed. I was very disappointed to not be able to swim. Breakfast was good, but they had only made so much gravy and biscuits then made no more. There was still over an hour left of breakfast time. Ice machine was not working.

    Had a very friendly maid. She helped with a couple of problems we had and was very friendly and helpful.

    Stayed in November 2021

  • Reviewed: September 25, 2021

    7.0
    People were nice,
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    I actually stayed. 4 nights. I booked through an online site. It was cheaper.When I decided to stay an additional 2 days I booked through the desk. I was very disappointed that the pool wasn’t open. I asked the staff no one really knew why it wasn’t open. I stayed there because of the pool. There was another cheaper hotel but it didn’t have a pool. It was 90 degrees most of my stay. I was visiting family near by and plan to stay here again. I was happy with the location. The sign was not lit up at night

    It was right on main road, room was nuce

    Stayed in August 2021

  • Reviewed: September 12, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Spa Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was amazing! Jetted tub in our room was huge! Bed was extremely comfortable and room was very updated!

    Stayed in September 2021

  • Reviewed: September 9, 2021

    8.0
    We would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower didn’t drain, condom package on the floor

    Location was great. Breakfast was ok, short staff and out of food for awhile.

    Stayed in September 2021

  • Reviewed: August 27, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some things were not clean

    Location

    Stayed in August 2021

  • Reviewed: July 22, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The outside could’ve been cleaned up more The breakfast was OK but never had any pancakes

    Stayed in July 2021

  • Reviewed: May 14, 2024

    1.0
    Way Over priced. Didn’t mind the price, thought we had booked the room with the spa tub.
    • Leisure trip
    • Couple
    • Deluxe Suite - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Moldy caulk in shower

    Location

    Stayed in April 2024

  • Reviewed: April 29, 2024

    2.0
    The stay was unpleasant and disgusting
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, we were quite dissatisfied with our experience as we found the condition of the bathroom to be subpar. The bathroom floor, bathtub, and edges appeared to be quite dirty and unacceptable. Additionally, we noticed that the carpet in the room had not been vacuumed during our stay. The overall cleanliness of the room left much to be desired, and we even had to purchase flip flops from Walmart to walk around as the floor was too filthy. Moreover, there were disturbances during the early hours of the morning, with other guests or possible workers slamming doors around 5:30 am, which disrupted our sleep and that of other guests. Considering the price we paid for our stay, the value simply did not match our expectations. Regrettably, based on our experience, I would not recommend your accommodations to other potential guests. I hope you take this feedback constructively and make improvements to provide a better experience for future guests.

    Easy exists

    Stayed in April 2024

  • Reviewed: March 21, 2024

    1.0
    Did not offer any compensation for no breakfast. Think I will stay else where next time I am in town
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Limited breakfast due to oven being broke. Was told that oven has been broken for over 2 weeks. Cost us at least $25 every morning for breakfast.

    Room was clean friendly staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    1.0
    Crappy owners don’t waste time!
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Put my family out for having a service dog and refused to give me my money back, had 6 kids and husband with me. Wasn’t even in our room 30 minutes before they told us our $5,000 certificated service animal would need to stay in the car even though he assist with medical issues! Never would stay here!

    Not a thing!

    Stayed in February 2024

  • Reviewed: March 5, 2024

    9.0
    Good trip
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot tub and the pool needed to be net cleaned.

    Room was clean

    Stayed in March 2024

  • Reviewed: February 25, 2024

    9.0
    Great experience
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower pressure

    Breakfast. View. Room amenities

    Stayed in February 2024

  • Reviewed: February 2, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was dirty. Hair all over tub and on the counters. Allowed loud guests to yell in the lobby all hours of the night and the guests broke glass. Kept a lot of the guests in our party up.

    Breakfast was good

    Stayed in January 2024

  • Reviewed: December 21, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the pancake machine 😍 Close to my family and very quiet atmosphere.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Was pleasantly surprised with the value and comfort of this hotel. The staff was awesome
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee

    Didn’t have breakfast.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff amazing, great location. Good breakfast

    Stayed in November 2023

  • Reviewed: October 23, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower did not work right People were screaming until after midnight and putting things under our door. Very poor for the price won't stay again would not recommend

    Room was clean

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything!

    Great place to lay your head for the night. Staff was wonderful. Guest laundry super clean and everything working. Bed was very, very comfortable. Incredible water pressure for the shower!!

    Stayed in October 2023

Showing 1 - 25

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