805 Foothills Mall Drive, West Maryville, TN 37801, United States of America
#1 of 1 hotels in West Maryville
Guests' ChoiceBased on 350 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2024
Angie
United States of AmericaVery friendly staff and clean accommodations.
Stayed in May 2024
Reviewed: May 6, 2024
Cindy
United States of AmericaRoom had a smell. Not horrible…. Don’t know what it was.
Location was excellent, it was very close to restaurants and shopping. The gentleman at check in was very accommodating, he had me on the second floor and I asked if I could switch to the first and he was glad to switch me.
Stayed in May 2024
Reviewed: May 3, 2024
Suzie
United States of AmericaClean
Stayed in May 2024
Reviewed: May 2, 2024
Bowie
United States of AmericaSmaller parking area for large vehicles or trailers
Room, breakfast, location, were all great
Stayed in April 2024
Reviewed: April 30, 2024
Karen
United States of AmericaThe ceiling lights were too bright white. We were thankful for the off-white shade on the bedroom lamp. The living room could be improved by adding a standing lamp for reading.
The layout was great with separation of living room/ kitchen from the bedroom. Loved the full kitchen!
Stayed in April 2024
Reviewed: April 26, 2024
Terry
United States of AmericaI like sausage for breakfast. lol The breakfast yall serve was good tho. Wish I could earn points for free room or upgrade.
Location
Stayed in April 2024
Reviewed: April 24, 2024
Matt
United States of AmericaFurnishings & decor outdated, beds are a little small.
Location was great for our purposes. The breakfast was great and a nice amenity and the value was excellent. Large rooms, great for an extended stay.
Stayed in April 2024
Reviewed: April 9, 2024
Margaret
United States of AmericaI don’t like carpet in motels because they track a lot of dirt with different people. I don’t think carpet is good for motels. I also think all mattresses should be encased because you are less likely to have problems in the future with bed bugs. I think it’s a win-win on both ends.
Cleanliness is #1 !!! Breakfast was good. Comfortable bed. Location
Stayed in April 2024
Reviewed: April 3, 2024
Belinda
United States of AmericaNice rooms Very clean Full fridge and stove and microwave. Staff exceptional
Stayed in March 2024
Reviewed: March 25, 2024
Jean
United States of Americaextra charges from price I paid in advance on my credit card and no microwave
Handicapped accessible was more than I had expected.
Stayed in March 2024
Reviewed: March 5, 2024
Jimmy
United States of AmericaN/A
It don't get much better. A mini apartment. If I wasn't working it would of been a better stay if course.
Stayed in March 2024
Reviewed: February 24, 2024
Denise
United States of AmericaClose to road and drive thru open till 2 am
Location, staff very nice kitchenette, room clean lots of pillows Older place but has been updated slight odor but air freshener fixed
Stayed in February 2024
Reviewed: January 27, 2024
Katherinr
United States of AmericaWe had no complaints
The cleanness Of the room. The location. The friendly staff
Stayed in January 2024
Reviewed: January 24, 2024
Blane
United States of AmericaI would have appreciated one additional lamp in the room, but this is minor and a personal preference.
Easy/friendly check-in with Gus who was helpful and professional. Located close to where we had an appointment, safe area, very clean and budget friendly. Good breakfast, but if you wanted other options there are several fast food places nearby. Will stay again.
Stayed in January 2024
Reviewed: January 23, 2024
Rhonda
United States of AmericaMore pots and pans in the kitchen. More utensils in the kitchen. Some spices in the kitchen. There was no paper towels either.
Breakfast was good. Had a variety of options. Location was great. Lots of places to eat close by.
Stayed in December 2023
Reviewed: January 20, 2024
David
United States of AmericaAmazing and helpful staff. Upgraded my room to a King Suite without me asking. Called me when flight delays caused a very late check-in (1030pm) to see if I was still on my way. Very old school type of luxury motel with large rooms and comfortable beds. Extra blankets in the closet, 5 or 6 pillows...lovely stay.
Stayed in January 2024
Reviewed: January 20, 2024
Travis
United States of AmericaNice clean place daily cleaning felt like you would had your own apartment
Stayed in January 2024
Reviewed: December 31, 2023
Aimee
United States of AmericaNothing
The staff was extremely friendly. The location was centrally located for everything we wanted to do. The breakfast they offered was great.
Stayed in December 2023
Reviewed: December 26, 2023
Becky
United States of AmericaNA
love the suite setup
Stayed in December 2023
Reviewed: December 17, 2023
Wenner
United States of AmericaNothing
The room is exactly as I expected. We liked our stay so much that we decided to stay an extra 2 nights. I would recommend this place to Family & Friends
Stayed in December 2023
Reviewed: November 29, 2023
Kelly
United States of AmericaRoom could have been cleaner. Stains on couch, walls and refrigerator dirty.
Conveniently located and ample parking. Roomy and quiet.
Stayed in November 2023
Reviewed: November 12, 2023
Paul
United States of AmericaNeeded more towels 2 was not enough for 2 people Aside from that it was awesome
The room was spacious and had what was needed to make a meal.
Stayed in November 2023
Reviewed: October 15, 2023
Becky
United States of AmericaWe could have used a bigger bed.
It was extremely clean, had extremely friendly staff, extremely quiet, and loved layout of suite.
Stayed in October 2023
Reviewed: September 28, 2023
Phillip
United States of Americabreakfast limited, but good. Scrambled eggs, biscuits and gravy make your own waffle and raisin bread and apples and bananas and coffee. two choices of cereal.
very clean. The two queen beds were separated by the bathroom, making it like a sweet and more private with friends.
Stayed in September 2023
Praiano, Italy
Tbilisi, Georgia
Tergu, Italy
Corbii Mari, Romania
Stratfield Mortimer, UK
Puno, Peru
Rome, Italy
Ain Sokhna, Egypt
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content