There was a strange smell in the room. Also the neighborhood was not so nice.

Room was big and very nicely decorated

Stayed in May 2024

Very cool venue perfectly situated!

Stayed in April 2024

The third bedroom, wasn't a room, just a bed behind a curtain. Still comfy and fine, just not quite what was expected. Took us a few moments to find the right door. Partly because the directions to the car part were a little vague, so we initially parked in the ground-level open car park across the road, not the multistory.

Easy access, no bother, valet parking, self-catering, tidy and good facilities.

Stayed in April 2024

Surrounded by homeless

Nice accommodations Close to the venue

Stayed in April 2024

We had trouble the first night with a broken bed frame, but they fixed it as soon as they could. Some of the appliances were hard to navigate because the buttons were broke or stuck. We also had an issue with the air conditioner. We had to buy fans to stay cool. After the first night, it got better. Parking was $20 a day for an extra car. The homeless live outside the building, making it hard to feel safe.

I loved it was close to everything downtown. Minutes away from the museum and Reunion Tower. The staff was amazing in helping us.

Stayed in April 2024

The only issue was the elevator was extremely slow and only one of the two was operable.

Everything was great with this location! The valet was convenient. We loved the proximity to the convention center.

Stayed in March 2024

Building poorly marked...name appeared nowhere...made it difficult for people to find us. Getting into building often difficult A few other things I contacted owner. And NO STAFF ON SITE WHICH IS NOT ACCEPTABLE. MY biggest complaint stands with BOOKING.COM who double charged me and am still trying to get straightened out! Very angry with them

Close to convention center where my granddaughters team competing in National Cheer Competition.

Stayed in January 2024

The fact there is no luggage carts. It’s a long walk from the parking garage the apartment doors with a lot of luggage

The whole building is nice and the beds were so comfortable.

Stayed in January 2024

Getting into the building with the codes was a little challenging until I got use to the system. The virtual key was helpful.

Love the loft type apartment in an old building. Big windows! Comfy beds. Big bathroom. Full kitchen. Vending in building. Convenience store below. Safe, secure building. Walkable to everywhere

Stayed in January 2024

Great location. Our host was very helpful- there was a mixup with the dates on our end and she was able to reschedule us straight away.

Stayed in January 2024

2 main things Firstly, the homeless people out the front of the building is something we weren't aware of until we got there. it seems to be a central point for the homeless to sleep and hang around during the day. Whilst the building was secure, it was uncomfortable to walk around, particularly at night. This meant we caught ubers straight from the door, more than we anticipated. We thought we'd be able to walk around more. Secondly, the smell of the room was....different. It got into all our clothes and whilst at the time we didn't realise, it was really pungent afterwards when we got home. We had to get our clothes and toiletry bags, basically anything we got out of our suitcase, washed at the laundromat. It smelt a bit like marijuana unfortunately - which we did smell going in and out of the building during our stay too. It was just really obvious when we got home.

The instructions on how to enter the building were clearly laid on upon booking. It was step-by-step and made it a breeze to find the building and our room. The room was large and the bed was comfortable. The building was secure with access codes for the front entrance and room. It was in a good location, close to trams and trains.

Stayed in January 2024

I spent two nights in the bedroom bed and was bitten several times, but after I moved to the other bed in the big room all was fine, so it is possible that there were some bed bugs. I sent this feedback to the hosts so hopefully they took some action.

Huge modern and a very comfortable place, the kitchen is fully equipped, wifi works well, central location close to downtown.

Stayed in December 2023

didn't feel safe on checking in, two guys hanging around the front door smoking pot, we arrived at nighttime. Wouldn't recommend walking from the apartment to main street. Main lift was out of service

apartment itself was lovely - high ceilings, well appointed, comfortable beds

Stayed in November 2023

Only 1 elevator worked which caused a lot of delays entering and leaving the apartment. The valet service was stretched so there were a lot of delay waiting for the car. Initially it was difficult to work the codes to enter the building and room but after a couple of times it was easy.

I liked the design of the building. The room was spacious and clean.

Stayed in November 2023

There was no towel rail in the bathroom such that we had to hang our towels from the bed frame in order for them to dry. Also the bath mats were quite plush and were unable to effectively dry in the humid climate of Dallas when hung from the shower curtain rail. The main views were of vacant lots with quite a few homeless people however the bedrrom did have a window facing a nicer side of the city. It would have been nice to have some real sugar for the coffee as we're not keen on alternative sweetners. The UHT milk containers were too small such that even using two in a single 8 oz coffee was not enough.

Great hardwood floors and top story views (level 9) with nice big windows equipped with blinds. Spacious apartment with effective airconditioning. There was a washing machine and dryer in the apartment and the kitchen was well equipped. The location was quite convenient with only 10 to 15 minutes walk to many areas that we wanted to visit. It was exciting to have the Day of the Dead march and festival right outside our building and we had a great night. We did not feel unsafe and would happily stay here again. The included WiFi was a bonus.

Stayed in October 2023

Although close to the city and all the attractions it was a bit daunting with a family and young boys being downtown. Missed one of the communal games areas so woulda been good to have a tour of what was available but that's minor.

The place was clean with all we needed. Everything worked. The staff and owner were super helpful and responsive at all times. The facilities were great.

Stayed in October 2023

The front mattress was needing to be changed/rolled into the middle. Strong chemical smell

The apartment was in a great location for what we needed and felt very safe.

Stayed in October 2023

The graffiti all over things inside this expensive apartment. The bent chair leg. The chair that we sat in and it fell completely apart and bruised up someone. The homeless alllllll over the street although they were kind.... for how expensive this place is with money due upfront and no refund it's a joke. It's hard to get ahold of someone. Once you do, it's okay. Our code didn't work to get in the room and it was chaos to reach someone. Once we did it was fine. I found someone to text about other issues from there.

Spacious and close to the convention center

Stayed in September 2023

What I don’t like when I book via booking.com is to carry out all check-in procedure on my side, providing all documents and make sure all pictures will fit format and size requirement. Donwload app or going to different website for payment and stuff like these.Time consuming, especially when you are doing a roundtrip and you have limited time. Too many and very long codes to enter the main door, the room and another one for swimming pool/shared spaces. Nothing worrying but to be taken in consideration

Huge apartment with 1 bedroom, one large living room with open kitchen and another bedplace close to the windows faced on the city. Consider that you will have a 100 feet corridor passing by all apartment. If you rent it alone, like me, it could be quite scaring – especially overnight. Apart from that, it’s very clean and well equipped/furnished. Valet parking available, included in the price.

Stayed in August 2023

At first there was an odd smell that eventually went away maybe floor wax

Everything very comfortable and close to everything we needed

Stayed in September 2023

I did not like how you accessed the building from the street with no elevator in front, having to haul your luggage up the stairs and having bo luggage catty, and despite having signs of no smoking, there was an odor of smoke in the apartment.

The layout, ambiance, rooms, and openness of the floor plan. I liked the app and response time of the staff.

Stayed in August 2023

Common areas not clean - trash on floor for 2 days. Only one working elevator made for occasional long waits. Billed as luxury penthouse-neither luxury or penthouse. Modest finishes. Advertised as having Keurig machine. Brought k-cups only to find no machine. Was told I would get one but never did.

Location, size of unit. Concierge support.

Stayed in August 2023

unfortunately, the pool was closed a couple of days due to maintenance issues, but this does not reflect on the apartment itself.

the apartment is absolutely amazing, so big and super cool!

Stayed in August 2023

Missing sofa bed

Size

Stayed in July 2023