3100 East Route 66, Flagstaff, AZ 86004, United States of America
#51 of 54 hotels in Flagstaff
Guests' ChoiceBased on 255 hotel reviews
6.6Cleanliness
7.4
Comfort
7.3
Location
7.6
Facilities
7.0
Staff
7.7
Value for money
7.2
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 29, 2023
Patrick
United States of AmericaWhen i checked in at 11p.m. The office was closed. Lady finally came to the door and was upset. Told me next time if i check in there is going to be a 20 dollar late fee. When she found out it was a online booking she told me 50 non refundable cash deposit. I told her i dont carry cash often and didnt have any. She said well next time bring money. All this in a upset tone of voice. I told her i always book here and the office was always open at 11 pm. With no added fees. No response.
Close to my job.
Stayed in November 2023
Reviewed: November 9, 2023
Dennis
United States of AmericaStaff often absent from the office
Clean. Tub included. Ample towels see
Stayed in October 2023
Reviewed: September 3, 2023
Laura
United States of AmericaI had to bust out my camping burner to make some coffee and my camp press. It would be nice if coffee makers were in the rooms but Margie told me they're getting them. Coffee places are all around if you need a good cup.
I love the location of this hotel. It's only about 3 mi from historic downtown Flagstaff on route 66. The rooms are exceptionally clean, the bed very comfortable and the pillows were great. The hotel is near the train tracks, but if you turn on the fan for the air conditioning unit you don't hear anything. You can back your car up right to your door and unload your luggage and gear. A laundromat is less than a mile away, and great restaurants are everywhere including the Eat and Go which makes fantastic breakfast choices. I'm usually running around and very busy so I just need a place where I can sleep comfortably. This hotel checks all the boxes especially the price point. If you get a chance, talk to the housekeeper, Margie. She is a delightful woman with wonderful stories to tell.
Stayed in September 2023
Reviewed: July 22, 2023
Travis
United States of AmericaNice room new remodel.
Nice remodel I just wish when they hang the shower curtain they would move it out some so your not constantly having the shower curtain stick to you.
Stayed in July 2023
Reviewed: July 20, 2023
Max
United States of Americaair conditioner barely worked, but a large fan was provided. some occasional train noise at night.
staff was kind, check in process went smoothly. room was dark, quiet and clean. discounted options for longer stays.
Stayed in July 2023
Reviewed: May 31, 2023
William
United States of AmericaI would have preferred to be closer to downtown. Coffee in the morning.
The price is good. The location is OK.
Stayed in May 2023
Reviewed: May 30, 2023
Anderson
United States of AmericaN/A
I forgot some important stuff and they holder securely until I return to pick it up
Stayed in May 2023
Reviewed: April 21, 2023
Tatiana
United States of Americafor the price the place was actually very clean and nice, the bathroom is small, but also clean and well kept
Stayed in April 2023
Reviewed: March 5, 2023
Elizabeth
United States of AmericaNo hot water
Stayed in March 2023
Reviewed: February 27, 2023
Yolanda
United States of AmericaToo much noise early morning with carts, housekeepers literally talking loud while walking thru.
Stayed in February 2023
Reviewed: February 2, 2023
Gerd
United States of AmericaCould hear TV from next room
No breakfast, reasonably quiet. Could hear trains passing across street.
Stayed in January 2023
Reviewed: January 23, 2023
Lauren
United States of Americathere was no mirror in the bathroom….
the room was on the ground level
Stayed in January 2023
Reviewed: December 13, 2022
Patrick
United States of AmericaRoom is old, but it was a reasonable stay for the cost.
Warm room at check in.
Stayed in December 2022
Reviewed: December 10, 2022
Bob
United States of Americavery helpful staff
Stayed in September 2022
Reviewed: October 17, 2022
Elisa
FranceThere was a leak in our room unfortunately, but we told the staff and they were not aware so they will répare it
Good value, good price, confortable bed
Stayed in October 2022
Reviewed: October 17, 2022
Amber
United States of AmericaThe walls were too thin could here people all night ( if you know what I mean ) no coffee pot or fresh water. TV channels were very scarce. There was no shade for the bathroom window so as soon as the sun came up my eyes were open.
The location was great, the staff was Awesome, and the water was Always hot! The fridge was cold and the microwave worked. Okay accommodations for the price.
Stayed in October 2022
Reviewed: October 17, 2022
Jkbr
United States of AmericaClose to train tracks with trains about every 10 minutes. They didn’t have any towel bars or hooks in the bathroom. There also wasn’t a coffee pot—which would be ok if they had a breakfast or coffee in the office, but there wasn’t any.
The place was clean and looked fairly recently painted. Staff were friendly.
Stayed in October 2022
Reviewed: October 10, 2022
Sherry
United States of AmericaThe bed pillows were a little stiff
The motel is in a good location across from the university. It’s on a busy street corner so ask for a room away from the road. It is also an easy walk to downtown. Coffee maker in the room but no free breakfast. What really struck us was when we arrived the maintenance was cleaning the fronts of the air conditioner units and letting them dry out in the sun!
Stayed in October 2022
Reviewed: October 3, 2022
Twalkersfamily
United States of AmericaWish they had a pool or hot tub.
Staff was friendly and accommodating to our needs.
Stayed in September 2022
Reviewed: September 26, 2022
David
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 26, 2022
David
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 31, 2022
David
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 30, 2022
Terri
United States of Americabed was uncomfortable, no coffee no Kleenex, no ice machine, no vending machine, toilet was so close to the wall. walls were thin and we could hear tvs from other rooms near ours.
it was clean. staff was friendly
Stayed in August 2022
Reviewed: August 30, 2022
Futur3
United States of AmericaThe staff was very nice
Stayed in August 2022
Miami, USA
Pas de la Casa, Andorra
Poznań, Poland
Quito, Ecuador
Liberal, USA
Amsterdam, Netherlands
Valencia, Spain
Poznań, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content