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  5. Reviews of Red Roof Inn & Suites Macon

Reviews of Red Roof Inn & Suites Macon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2720 Riverside Drive, Macon, GA 31204, United States of America

#26 of 54 hotels in Macon

Guests' Choice

Review Score

Based on 1028 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    6.0
    In and out
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    WiFi was inconsistent. Breakfast selection was mostly focused on sugary choices, so I skipped it. Very few restaurants within walking distance of the hotel.

    Easy access to the hwy.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    Shower did not drain well.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good accessible rooms in Macon. Beware Red Roof Guest Reservation Services!
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Disability Access Roll-In Shower Non-Smoking
    • Stayed 1 night

    Lousy breakfast, but then most motel breakfasts are lousy. Somebody dragged some kind of appliance down the hallway about 2:00 AM, and it sounded to us like they tried knocking on our door. At 2:00 AM!? While people are sleeping! Who manages this place, anyway? One more issue: In Macon, my Red Roof reservation was honored. In Macclenny, FL. the Red Roof there did not honor my reservation. I had reserved an accessible room for two nights - arrived at 4:30 PM the day my stay was to begin and was told by the desk clerk that he had given up my room to the women staying there because she asked to extend her stay two more days. Then he tried to offer me a room on an upper floor that was not accessible. I have never been treated so shabbily by a hotel chain in my life! I filed a complaint with Red Roof Guest Services and I'm waiting to hear from them what they intend to do about it. If you are traveling and spot a Red Roof, you might have a decent experience; however, their guest reservation service is completely untrustworthy.

    The accessible bathroom is one of the better ones we've seen. Shower-head with wand ample safety bars and a good fold -down bench for my wife to sit on to shower safely. That's better than many of the higher-priced chains offer. Close to several good restaurants and shops to get what we need. Great off-and-on access to I-75 South.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Relaxing anniversary
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fitted sheet wouldn’t stay on the bed, looked like it was put on sideways. Drove me literally nuts.

    We stayed in a suite with a jacuzzi tub and it was very relaxing.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    I would go there again if they can at least add meat to breakfast.
    • Leisure trip
    • Group
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 1 night

    Breakfast had no meat. Parking was a pain, especially considering handicapped parking where there was only a single spot available. The desk staff had two people and still made me wait nearly 15 minutes while waiting on another single person. Got put right next to the elevators and got woke up many times.

    Cleanliness was great and the bed was very comfortable.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Roadtrip
    • Business trip
    • Solo traveler
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Right on I-75, for travel is easy to get back on the road, pet friendly and good breakfast

    Stayed in February 2024

  • Reviewed: February 20, 2024

    6.0
    Okay stay.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is a bit outdated. Water doesn’t stay hot and isn’t hot enough. There was a weird smell.

    Great area, pretty decent price

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Overall it was a great experience
    • Business trip
    • Group
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not up to normal

    Your receptionist was the most wonderful person I have ever had the pleasure of meeting she made us feel welcome 🙏

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior King Room Disability Access Non-Smoking
    • Stayed 1 night

    Was not able to get on wifi, this was a problem with my Laptop. Went to front desk trying to get some help, Ann Cootey was very helpful, corrected my problem.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi terrible

    It was a very nice and clean hotel was a good and comfortable stay and I would stay again

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    More positives than negatives
    • Business trip
    • Solo traveler
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heater didn’t work and it was 30 degrees.

    Location

    Stayed in January 2024

  • Reviewed: January 11, 2024

    7.0
    road trip location
    • Business trip
    • Solo traveler
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    signage from the street

    right off I-75, great for road trips, decent good breakfast and pet friendly

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Location Breakfast

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to say

    Staff and cleanness

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Friendly people and clean.
    • Family with young children
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It is older place but maintained. Need to get ice maker on 4th floor fixed.

    Your night staff is fabulous. She was so nice and friendly.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk person

    Stayed in December 2023

  • Reviewed: November 25, 2023

    7.0
    Good
    • Couple
    • Superior King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tub w shower stool not accessible if can't lift leg over tub. Also no detachable sprayer. Bottom of tub very slick, very glad I had chair and bars or I would have fallen. All handicap accessible rooms need to be roll in type shower, not tubs.

    Large room. Clean. Breakfast available, although breakfast meat would be appreciated. Handicap bars. Staff very personable and helpful.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveler
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was alittle too hard....

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Nice room
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The jets in the tub were extremely weak

    The room was awesome.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Nice people, clean rooms, great rate.
    • Leisure trip
    • Couple
    • Superior King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of homeless people around the property staying in the abandoned buildings in the back of it..

    Nice spacious room and great staff very friendly.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Blood stain on bedding. No plastic shower curtain. Looked like mold around bathroom light. You could hear the stair door slam.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Wish there were a different variety in breakfast, it was the same thing all week.

    The staff was really friendly & like the room. Very comfortable.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    7.0
    Nice but didn’t sleep well because of location of room.
    • Leisure trip
    • Couple
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was close to elevator and ice machine and it was really noisy. Walls very thin.

    Clean and easy access to 75.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    9.0
    Entertaining
    • Leisure trip
    • Solo traveler
    • Superior King Room with Sofa Bed Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The lady at the front desk that worked at night she was very friendly. I loved chatting with her. We just sat down there and chatted while she was getting breakfast ready and everything. I would come up there again JUST to chat with here again.

    Stayed in October 2023

Showing 1 - 25

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