1310 New Hampshire Avenue Northwest, Northwest, Washington, D.C., DC 20036, United States of America
#5 of 156 hotels in Washington, D.C.
Guests' ChoiceBased on 1510 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
8.6
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Rachel
United States of AmericaAs I mentioned above, the location is a bit far from the touristy stuff - it took us about 40 minutes or so to walk (we aren't particularly fast walkers, though). In terms of the room, the only minor annoyance I experienced was the down pillows and comforter as I am allergic. I checked the pillows upon arrival; one was down and one was not, so that was no big deal. The comforter did not feel like down, so I slept with it. Unfortunately, when I woke up the next day not feeling great, I checked to find out it was, in fact, down. That's definitely partly on me for not checking, but I wish it had been more obvious or explicit, or that there would have been a blanket alternative in our room (I did not see one). I really wish hotels would consider not using down anymore. This is quite particular to me, but please check your bedding before sleeping if you are allergic to down. Other than that, everything was fantastic!
The staff at the location are wonderful and very helpful. My mom and I stayed with my two dogs and everyone was so excited to see them in the lobby whenever we would walk in or out! The rooms themselves are really nice and big, and the bathroom is as well. We enjoyed sitting out on our balcony in the morning while we were eating breakfast and getting ready for the day. The location - while far from DC's main tourist attractions - is in a charming residential neighborhood. My mom and I loved walking around and seeing the old houses! I would definitely stay here again during any future DC trips.
Stayed in May 2024
Reviewed: May 22, 2024
Andrea
United States of AmericaRestaurant is closed for lunch (midday).
Excellent water pressure and shower. Friendly staff. Lovely balcony. 501 room was huge and included a couch too!
Stayed in May 2024
Reviewed: May 22, 2024
Frances
United States of AmericaThe coffee. No breakfast
The staff was very nice.
Stayed in May 2024
Reviewed: May 21, 2024
Shengtao
ChinaThe price is little bit high , over USD 400 per night is expensive.
very clean hotel, big room with two beds.
Stayed in May 2024
Reviewed: May 20, 2024
Henri
Netherlandsspacious bathroom, however entrance to the shower was on the wrong side. Had to juggle with the sink to get under the shower. Once in it was very much OK
Very generous with bottled water
Stayed in May 2024
Reviewed: May 17, 2024
Polly
United States of AmericaI have never been in a hotel room that did not have a dresser for clothes. I know we were in one of the smaller King rooms, but for the price, a dresser would have been nice. Nice bathroom with toiletries and blow dryer, but no privacy even with pocket door shut. The water in the shower was extremely hot, only twice could it be regulated to a somewhat comfortable temperature. We drove there and there was nothing in the hotel description to let us know how or where to park. Did not realize it was all valet and that there were different prices. Tried calling the hotel when we got there regarding parking but no one was able to help at reservations and that was the only number we were directed to. Finally were able to get a spot in front after driving around the block. That was very frustrating.
The staff was very nice and helpful. The gentleman in Firefly in the mornings was very nice and extremely helpful, showing us how to use Empower to get around town without driving or having to walk long distances. Like the hot pot in the room. Nice size TV, comfortable bed. Food in Firefly was very good.
Stayed in May 2024
Reviewed: May 16, 2024
Kathy
United States of AmericaExcellent comfort. Staff very pleasant & helpful
Stayed in May 2024
Reviewed: May 14, 2024
Martin
United KingdomThe check in lobby is far too cramped and underwhelming and creates a bad first impression. Also the person in front and ourselves had to wait whilst the receptionist, not her fault, checked with her manager as they had no record of our bookings. We finally got into our room to find they had charged us again for our three night stay when we had paid in full! several weeks before. This created a bad feeling throughout our stay. Also as others have commented the water pressure really is pathetic. You could start to run a sink, do the whole of the fantastic Washington Mall, come back to your room and you may have enough water for a shave. Also whilst the restaurant on site has reasonable quality food the prices really are very high and not reflective of the venue, it is not fine dining just bar grub.
It was a lovely large spacious room with a nice balcony in a great location. We absolutely loved Washington.
Stayed in May 2024
Reviewed: May 14, 2024
Leke
AlbaniaCleaning and the space of the room. The waiter origin from Yemen in restaurant Hotel was amazing guy ,serving and explained everything
Stayed in May 2024
Reviewed: May 12, 2024
L
SingaporeGreat shower - water temperature and pressure were easy to control. Huge bathroom and bedroom area which was excellent for 2 pax. Plenty of space for both of us. Kettle was quick to boil water. Location was good - Firehook and Tatte bakeries nearby sell excellent pastries.
Stayed in April 2024
Reviewed: May 11, 2024
Mirko
GermanyParking difficult, if would like to avoid valet parking,
very nice room with balcony, friendly staff, good restaurant integrated
Stayed in May 2024
Reviewed: May 6, 2024
Megan
United States of AmericaThe water pressure was a bit low at the sink but that’s it. I also wish the happy hour for the free glass of wine was a little longer than a half hour. Our stay was amazing.
The room was huge and super comfortable and had a nice balcony. Loved the tea/coffee options and the robes were a nice touch. Each floor has a still/sparkling water dispenser that we used regularly. The onsite restaurant was amazing. Our server MJ was so funny and nice and the food and drinks were great. Loved the location and how close it was to the metro and things like CVS in case we needed something. The area felt very safe and it was really easy to commute around the city.
Stayed in May 2024
Reviewed: May 3, 2024
Tom
United States of AmericaWater pressure, only one small towel bar in bathroom above sink. No grab bar in shower. Elevator noise. Cheap toilet paper. Hot water pot good for tea but not coffee.
Good location, clean, balcony.
Stayed in May 2024
Reviewed: April 29, 2024
Susan
United States of AmericaNA
Stayed in April 2024
Reviewed: April 29, 2024
Mark
United States of AmericaNo complaints.
Great location, really nice rooms!
Stayed in April 2024
Reviewed: April 28, 2024
Caryn
United States of AmericaThey only have valet parking
Location was great, they allow pets and the Firefly restaurant downstairs is really good. I also liked the “soda fountain” next to the elevators.
Stayed in April 2024
Reviewed: April 26, 2024
Karen
United States of AmericaThe restaurant attached to the hotel was delicious! We enjoyed our breakfast. The location of the hotel was in a nice area and very close to the Metro station which we took advantage of frequently.
Stayed in April 2024
Reviewed: April 24, 2024
Pei-han
United States of AmericaThe room is slightly smaller than I thought.
The staffs are super friendly and helpful.
Stayed in April 2024
Reviewed: April 21, 2024
Yarden
IsraelWe stayed for only one night, but everything was very good, very nice room
Stayed in April 2024
Reviewed: April 13, 2024
Illona
CanadaGreat location. Helpful staff. Updated rooms
Stayed in April 2024
Reviewed: April 12, 2024
James
United States of AmericaExcellent staff. Comfortable beds. Clean rooms. The attached restaurant is exceptional and MJ is the best server.
Stayed in April 2024
Reviewed: April 8, 2024
Dion
CanadaShower could've been nicer - weak water pressure and old-school shower head, but otherwise the room was excellent.
Excellent location, massive spaces, excellent staff. I would recommend this hotel without hesitation. Special shoutout to Eskander at front desk for friendly service and really setting the stage for a great start to the stay.
Stayed in March 2024
Reviewed: April 8, 2024
H
United States of AmericaWeekend opening of the Firefly restaurant at 0900 is later than expected (opens by 0700 during the week).
Tasteful decor, comfortable, an excellent location near DuPont Circle. Staff always courteous and helpful. Housekeeping did a very nice daily cleaning. Firefly Restaurant was excellent and easy to access. Happy Hour (at the restaurant) a nice touch.
Stayed in April 2024
Reviewed: April 6, 2024
Jonathan
United States of AmericaFront desk was very nice.
Stayed in April 2024
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