3301 City View Drive, Madison, WI 53718, United States of America
#46 of 62 hotels in Madison
Guests' ChoiceBased on 127 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.5
Staff
8.2
Value for money
7.4
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End of dialog contentReviewed: May 13, 2024
Nancy
United States of AmericaThis property at the time was getting renovated at the time of stay so what I seen that I did not like might be fixed soon . Bathroom should have heated light and a fan in side to prevent mold and peeling of paint. Hot tub jets not working.
Comfortable beds. Hot tub and pool 24 hours.
Stayed in May 2024
Reviewed: March 4, 2024
Lesley
United States of AmericaThey have no fans in the bathrooms so the ceiling is peeling and there is a little mold on the bathrooms. The elevator was a rough ride so we ended up taking the stairs the whole trip because we felt unsafe in the elevator. Other than the front desk worker, none of the other workers spoke English so when we had any questions we had to go down to the desk or call it. There is no access to ice at all. I guess they do not have a machine anywhere. Our pull out bed was broke so it took a few of us to get it out and back in. It was very uncomfortable to sleep on.
The 2 bedroom suite we had was very nice. Loved the full fridge. Our suite had two bathrooms. The hotel location was nice. The breakfast was a typical hotel breakfast with the basic.
Stayed in March 2024
Reviewed: March 2, 2024
Nicky
United States of AmericaBreakfast was great, checking in was super easy
Stayed in March 2024
Reviewed: January 25, 2024
Melamo33
United States of AmericaLaundry left in the hall by our room the whole time we were there
The rooms are amazing
Stayed in January 2024
Reviewed: January 16, 2024
Latricia
United States of AmericaNothing.
I had an updated room.
Stayed in January 2024
Reviewed: January 6, 2024
Cindy
United States of AmericaThere was a full trash can of previous guests garbage in waste can in kitchen. The lady who checked us in was very professional. The lady at front desk later on was very rude .
Stayed in December 2023
Reviewed: November 8, 2023
Amy
United States of AmericaNo blankets for pull out bed, no toothbrush at front desk
Clean and comfortable. Breakfast was good
Stayed in October 2023
Reviewed: September 7, 2023
Ryan
United States of AmericaElevator was broken, thankfully we had a room in the first floor. Beds were just ok.
Breakfast was awesome. Rates were decent. Great location, not too loud, not close to the airport or student area. We would stay again.
Stayed in August 2023
Reviewed: July 26, 2023
Shauna
United States of AmericaGreat location, spacious suite for a big family.
Stayed in July 2023
Reviewed: July 25, 2023
Amanda
United States of AmericaOne of the outside doors did not shut all the way so the building was not secure anyone could walk in. Also bathroom tub dripped water which kept you awake until you closed the door.
Location was ok, was a clean facility, clean rooms.
Stayed in July 2023
Reviewed: July 4, 2023
Langert
United States of AmericaNo guide for the TV, or local restaurants.
Very clean hotel, and very friendly staff.
Stayed in July 2023
Reviewed: June 12, 2023
Dudding
United States of AmericaI wish that the toilets were higher and there were grab bars in places near the toilet so my elderly relatives didn't need my help to get off the toilet.
Loved the room and the breakfast. That was fantastic.
Stayed in June 2023
Reviewed: May 17, 2023
Keith
United States of Americathe construction!
Stayed in May 2023
Reviewed: May 16, 2023
Joy
United States of AmericaMy daughter thought it smelled like someone had been smoking marijuana in the room. I had multiple problems with my credit card (which I never have). After I called the credit card company it wen through and then when we checked out it would not. The girl at the desk was very nice but did not know how to fix it. So we ended up fixing it ourselves with the card company.
The room was very clean, the bed was great, great linens, liked having the kitchenette. Liked being able to get drinks and fruit anytime. Loved having the two bedroom suite for my daughter, son-in-law and myself.
Stayed in May 2023
Reviewed: April 24, 2023
Billy
GermanyWe had to be on the road early. Breakfast is served at 0630; because of staff showing up late, we left at 0700 because nothing was out.
I liked the staff; at check in, we were able to upgrade.
Stayed in April 2023
Reviewed: March 19, 2023
Disch
United States of AmericaRoom door we're hard po
Nappy hour
Stayed in March 2023
Reviewed: February 25, 2023
Chad
United States of Americathe really hard bed, and the really dry air it gave me a bloody nose
kitchen & couch that gave us a little room to move around
Stayed in February 2023
Reviewed: February 7, 2023
Mackenzie
United States of AmericaI wasn’t a fan of the options for breakfast.
I loved the room and how clean it was! Check in staff was also very pleasant.
Stayed in February 2023
Reviewed: January 23, 2023
Aja
United States of AmericaThe couch in our room was very stained as well as the shower. It looked very nasty. There was also very limited tv viewing options. And there was a screwdriver sticking out of the bottom of the dishwasher.
Over all it was not a bad experience. The breakfast buffet was very nice and had a good selection of food. There was a decent area for you to take you dogs out and a small area to walk them. The staff was polite and accommodating.
Stayed in January 2023
Reviewed: December 20, 2022
Heejoo
United States of Americastaff at front woman
breakfast
Stayed in December 2022
Reviewed: December 12, 2022
Melamo33
United States of AmericaWe were called at midnight and told we were making noise and stomping and we were already in bed and we didn't even have the TV on.
I love that the pool is open 24hours
Stayed in December 2022
Reviewed: November 7, 2022
Peri
United States of AmericaBreakfast was all eaten 90 min before close time. No food was was restocked and many options were not offered.
Room was clean and spacious
Stayed in November 2022
Reviewed: September 26, 2022
Vince
United States of AmericaNo complaints
Clean standard hotel and room.
Stayed in July 2022
Reviewed: July 9, 2022
Thomas
United States of Americaparking lot too tight. toilet outdated, bathroom door didn’t shut, needed more bedding
staff, social night, hot breakfast.
Stayed in July 2022
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