710 South Main Street, Harrisonburg, VA 22801, United States of America
#4 of 25 hotels in Harrisonburg
Guests' ChoiceBased on 909 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.2
Staff
9.3
Value for money
8.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Katherine
United States of AmericaThe pool was chilly.
Location, aesthetics, cleanliness.
Stayed in May 2024
Reviewed: May 27, 2024
Henry
United States of AmericaThe parking is weird, but not bad
Clean, pool clean, staff friendly. Very spacious.
Stayed in April 2024
Reviewed: May 24, 2024
The
United KingdomNothing.
Beautiful hotel. Clean and very comfortable. Reasonably priced with friendly helpful staff.
Stayed in May 2024
Reviewed: May 15, 2024
Sarah
United States of AmericaWell the fire alarm went off and that wasn’t ideal.
Great location
Stayed in May 2024
Reviewed: May 6, 2024
Morris
United States of AmericaThe staff, convenience to the conference I was attending.
This is a beautiful hotel. For the wifi to not work in the hotel rooms was a huge disappointment. The phone in the room also did not work.
Stayed in May 2024
Reviewed: May 5, 2024
Markel
United States of AmericaSMALL inconvenience with the Fire system tests. Elevators could have been marked that were working and not. A memo was given to us but was a general message.
Location from the interstate and next to the campus. We only staid the night but are planning on returning in the near future.
Stayed in April 2024
Reviewed: May 4, 2024
Linda
United States of AmericaGreat location on James Madison University‘s campus.
Stayed in May 2024
Reviewed: April 25, 2024
Sandra
United States of AmericaNothing
Beautiful facility, exceptionally comfortable beds, great location. Staff were courteous and extremely helpful.
Stayed in April 2024
Reviewed: April 20, 2024
Emily
United States of Americahad to pay for parking for no reason, breakfast not included. and everything looks the same in the hallways so gets a bit confusing which way your going in and out. shower had no door so it was cold and made a mess of water outside the shower. Lobby area was kind of rowdy with the resteraunt and bar. room was pretty normal hotel quality so kind of expensive for what it actually is. Late check out not an option.
nice size room with little kitchenette and salt water pool is hard to come by.
Stayed in March 2024
Reviewed: April 20, 2024
Vicki
United States of AmericaRoom was very spacious and clean. Great location. Staff was helpful and friendly.
Stayed in April 2024
Reviewed: April 12, 2024
Amanda
United States of AmericaNot a thing
Location, exceptional service, beautiful property
Stayed in April 2024
Reviewed: April 10, 2024
Thomas
United States of AmericaBeautiful hotel in a great location. Parking garage was free and convenient to use.
Stayed in March 2024
Reviewed: April 8, 2024
Joel
United States of AmericaI would like a couch or lounge chair in the room for casual seating. The room didn't have that and I'm not a good sleeper. So in the middle of the night I used the 2nd bed in the room so as not to disturb my wife. Also, the parking garage was difficult to navigate on Saturday because there were only a few spots available and others parked poorly leaving little room to squeeze into spots.
The room was comfortable and a good size. It was clean and had a good view of campus through the window. The bar in the lobby was wonderful and the staff was friendly. The location of Hotel Madison is excellent.
Stayed in April 2024
Reviewed: April 7, 2024
Maria
United States of AmericaClean and spacious, very good hotel for the price!
Stayed in April 2024
Reviewed: April 6, 2024
Robert
United States of AmericaVery clean and comfortable. The staff was also so friendly and professional.
Stayed in March 2024
Reviewed: April 5, 2024
Caroline
United States of AmericaWish they had a bigger/better brunch on Sundays
So convenient to the town and university
Stayed in April 2024
Reviewed: April 4, 2024
Travis
United States of AmericaLocation is great and amenities are stylish.
Stayed in March 2024
Reviewed: April 4, 2024
Manuel
United States of AmericaClosest hotel to visit JMU
Very clean. Staff were very helpful
Stayed in April 2024
Reviewed: April 4, 2024
Jenelle
United States of AmericaThe pillows were terrible! For such a beautiful hotel I was expecting high quality bedding. All 6 pillows in our room were different and all uniquely atrocious. Some were thick, some thin, none were soft, most were lumpy, a couple were hard. Also the "comforter" was a fleece blanket between 2 sheets. It wasn't a comforter at all and it wasn't soft or comfortable. The pillows need to be trashed and new, good quality ones purchased for all rooms. And it would be nice if the hotel invested in duvets so we had real blankets to sleep under.
Everything about the hotel was 5 stars! The lobby was gorgeous and the location was perfect. Every staff member we encountered was kind and professional. The restaurant was delicious too! And my kids loved the pool!
Stayed in April 2024
Reviewed: April 4, 2024
Dawn
United States of AmericaThe shower. It did not have an enclosed shower so water would get on the bathroom floor.
The location was excellent.
Stayed in April 2024
Reviewed: April 3, 2024
Adele
CanadaIt was all very good
Excellent facility. A bonus was a concert put on by students of the University in the lobby.
Stayed in March 2024
Reviewed: April 1, 2024
Claudia
United States of AmericaNo complaints
Everything
Stayed in March 2024
Reviewed: March 30, 2024
Helany
United States of AmericaThe property was clean! The front desk staff were so friendly, welcoming and gave us fantastic dinner recommendations! Check in/check out was smooth! Highly recommend!
Stayed in March 2024
Reviewed: March 23, 2024
John
United States of AmericaOn our drive to the hotel we tried several times to call with a few questions but no one answered the phone at reservations or the front desk.
Very clean room - did not venture beyond the hotel itself so don’t know much about the surrounding area
Stayed in March 2024
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