Room design is awkward. No Kleenex.

Location and Restaurant are great!

Stayed in November 2023

Water pressure in the shower was not good.

The restaurant had great food. Location was great.

Stayed in October 2023

Paying $45 to park a car each day is over the top. The rectangle shaped toilets were really WEIRD and don't fit slender bottoms. No place to hang your towel to dry after showers. Poor room lighting.

Breakfast was delightful. Beds comfy.

Stayed in July 2023

summerhouse closes too early

the design

Stayed in November 2022

The location is fantastic. We live in Austin and wanted to spend a couple days on South Congress, and enjoy some time in the pool. Both lived up to expectations. It was a fun weekend.

Stayed in August 2022

Coffee available in rooms would make it better

Breakfast was nice , good coffee

Stayed in May 2022

mancano molte amenities.

il design

Stayed in March 2022

No bathtub

Fantastic staff

Stayed in January 2022

The food at restaurant was mediocre. Coffee was terrible. No chai or matcha.

Amazing design. Perfect location.

Stayed in December 2021

Parking overnight at the hotel was pricey as there is free parking on the street.

We arranged dinner last minute at Summer House and enjoyed a lovely evening with friends on the patio. The ambience was perfect, however the food was just ok. The room was comfortable and we enjoyed the outdoor terrace outside our room during our stay. The location couldn't have been better with access to shopping and restaurants.

Stayed in November 2021

Be careful with what room you book, some balconies open to a noisy street. I feel like they shouldn’t be considered a balcony room.

I come here for the pool bar and pool. It has a nice vibe.

Stayed in May 2021

Better and more in room coffee supplies

Clean and peaceful location. Good service and clean rooms

Stayed in April 2024

The hotel was very overpriced for what it was (basically hotel price for motel facilities). 1) No gym (they will bring you an exercise bike if you ask for it) 2) Rooms were ok but nothing special 3) Restaurant was ok but again nothing special 4) Our room was not cleaned one day

1) The location was great and many nice stores were walkable. 2) The staff was very friendly and helpful definitely the high point

Stayed in April 2024

Staff/room

Location

Stayed in April 2024

Mattress was too tough

The building and surrounding are beautiful. Room is spacious. I would recommend more comfortable beds…

Stayed in January 2024

N/A

Amazing property layout, decorations and greenery

Stayed in January 2024

We had the most confusing and uncomfortable experience both while checking in and throughout staying there. There was a mix up with our check in because of another guest with the same name - but we were misled and offered vague answers for 24 hours when we pressed what was happening. We had to wait over 20 min to get into our room, were locked out of our room twice by the staff and had to ask the manager about our safety. It was incredibly poor customer service for what should have been a simple misunderstanding but it ruined the entire weekend. On top of all of this one of the blinds was broken so the room was not well-lit and the shower drain was backed up so every shower meant standing in water.

We love the bunkhouse property group and the curated materials/design in the hotel. It was right where we need to stay in south Congress so booked based off that.

Stayed in December 2023

This place is beautiful and very well located. The room we stayed in was very comfortable and clean. While we had little interaction with the staff, the one time we needed help the front desk went beyond expectations. This has become our new go to.

Stayed in November 2023

A lift direct to floor 2 would be useful. Food alternatives for basic palettes would be appreciated.

The breakfast was not to my taste, croissant, normal toast and butter and fruit selection would be nice.

Stayed in November 2023

Filthy room, had to ask twice for towels. Poop spray in toilet.

Stayed in October 2023

We prepaid for the booking but they still charged the full amount, had to spend far too much time while on vacation sorting it out. Was told to call the manager the next day too many times.

Beautiful spaces indoor and out. The balcony in the room was fantastic to have.

Stayed in April 2023

There was confusion around the parking and the valet service was extremely slow, they really need more than 1 person doing that position on a weekend The hotel hosted weddings both nights we were there. These took place outside in the courtyard literally outside our room (one floor down). We could hear every word and the music. The door to our room did not close properly and one day we came back to it having been left ajar While gorgeously styled, the rooms design was not very functional, the fridge was set on the other side of a built in desk to the bed so every time it's motor ran it vibrated through the headboard and bed. There was no power on one side of the bed to charge a phone.

The location was great, steps away from S. Congress and it's restaurants, shopping and bars The bed was super comfortable and the room was very clean The hotel is beautifully designed and styled

Stayed in April 2023

Staff is clearly NOT trained in providing good hospitality. Valet didn’t offer to help with bags (even after I tipped him $10 for taking the car). At the front desk during check in, we did not receive much of a welcome. Two separate times while lugging our own bags to our rooms, staff took elevators in front of us (rather than waiting and letting us go first). Unreal!! Valet did not even help us load the car at the end of our trip - he stood there and watched as we struggled to lift and fit our bags into the car. It was almost like we were on candid camera (but it was actually happening). SUPER surprising and memorable (in a bad way). We won’t be returning.

Location was great.

Stayed in February 2023

cost

location, grounds

Stayed in February 2023