It is important to note that the hotel is basic. Nothing fancy- including no elevator to the rooms on the second floor. It isn't a ton of steps but there are certainly steps. I wasn't disturbed by the noise but I could see that weekends might get a little loud outside. Running the fan or ear plugs might not be a bad idea.

I found the hotel to be clean, the staff were very nice, and the location and price can't be beat. Yes, parking is a bit of a hassel but the hotel is in the middle of all the action. I thought the bed was comfortable, the heating and air conditioning worked well and the shower pressure and temperature were good.

Stayed in May 2024

Could definitely use upgrades

Perfect location, reasonable in price, very friendly staff

Stayed in April 2024

Parking limited, and difficult to find if there is an event

Friendly staff and convenient location

Stayed in April 2024

Rooms are small but clean and comfortable. It’s a basic, no frills hotel with lots of potential. Looks as if most rooms have had fresh paint and upgrade to bedding and curtains recently.

In town for a wedding - the location was great! Cute town with lots of breweries and shops.

Stayed in April 2024

Parking situation was not great but other than that everything was good

Stayed in March 2024

The convenience of the place

It was convenient to the location of my events

Stayed in March 2024

Physical keys, dated rooms.

Location!!! Right in the middle of downtown Phoenixville. Once you secure a parking spot, you can walk to shops, dining, distillery, wine tasting room, breweries, etc.!

Stayed in March 2024

parking is very limited, and you might have to walk couple blocks to find parking reserved for hotel

very convinient

Stayed in November 2023

Rooms are VERY small. No chair. No desk. I didn't try the wi-fi or TV, so can't comment. Big TV. View of my room was a square/parking lot. Had a Christmas tree and Santa House on it during my stay, so that was nice to look at the tree. Facility is old, and shows it. Shower water fluctuated from hot to cold without intervention. This was a last minute stay, and I went for a less expensive one in the area.

Staff is friendly. Coffee/tea available in lobby 24/7. Muffins in the morning. Larger dorm fridge and microwave in room. Location is great - close to Schulkyll River trail (although not a particularly scenic part), plenty of bars, restaurants and botiques. I felt safe walking. Also a few small parks. Ate at Dim Sum Court about a block away. It was excellent.

Stayed in December 2023

Tv didn’t work

Location

Stayed in December 2023

The room was cleaned well every day. The staff was polite and helpful! The location was very convenient to my place of business and all hotels. Thank you for everything!

Stayed in November 2023

On a weekend, parking is a nightmare. I got back to the hotel late at night, tired, and ready for bed, but spent 35 minutes looking for a parking place.

Location was great. In the heart of town, you're within walking distance to many excellent dining options and amenities. The place was quiet and comfortable.

Stayed in November 2023

I have no negatives to report about my expwerience

Everything went well I have no complaints. It is in a good location. I would recommend it.

Stayed in October 2023

Parking is not near the hotel on weekends. Rooms are VERY small , but they serve their purpose

Close to bars!

Stayed in September 2023

Parking is complicated.

Close proximity and walking distance to several restaurants, bars and shopping.

Stayed in September 2023

Rooms are very small and need major renovations.

Downtown location, next to restaurants, shops & coffee shops. Bed was very comfortable. Natasha at the front desk was outstanding. Always greets you with a smile and quick to help you out. She made the stay all worth it!

Stayed in September 2023

Told to leave early when they found out I had my cat with me…Even though it says pets are allowed on website and booking.com. They then tried to charge me late check out bc I had only 30 mins until check out time to pack everything, I didn’t appreciate that at all.

Great location. Nice staff. All around nice stay! Room was clean and quiet.

Stayed in September 2023

In the night start washing machine.

Stayed in June 2023

Great location with limited free parking. Convenient walk to everything.

Stayed in May 2023

the location is great but parking can be a minor challenge. they have a private lot for guests but that fills up and sometimes non guests take spots there. on street parking is a bit restricted. I’d say one trip in five becomes a challenge

cute place to stay and great staff.

Stayed in December 2022

Only about 10 parking spots. They give you a pass to park a couple blocks down, but there may not be spots. Spotty wifi. Error message on the TV when choosing any channel

Great location. Friendly staff.

Stayed in December 2022

Parking is tough. There is a tiny 6-car lot next to the building, but if that's full you need to park down the street a bit in a secondary lot. Front desk will give you a pass to leave on your dashboard so you don't get towed for parking overnight so it's fine. Some other reviewers complained that that lot was "very far" but it was literally a 3 minute walk back to the hotel. No big deal at all. As for the room, it was clean so I'm not complaining, but the bed was quite hard and the fluorescent lighting did nothing to cheer up the space.

The location of The Mainstay Inn really cannot be beat. It is centrally located on Bridge Street, with a plethora of bars, restaurants, and breweries all within walking distance. It was exceptionally convenient! The room itself was quite compact, but we expected that given the age of the building, and it was functional and clean. The hotel staff were all very friendly and helpful as well. We would definitely stay there again.

Stayed in December 2022

The room smelled like a bathroom. No real other complaints as far as how the stay was. But it just was a smelly used bathroom smell throughout the entire room.

The staff was extremely helpful and very nice. They knew what I as going through and they took precautions to protect me, and even was okay with me forgetting to give back he keys.

Stayed in November 2022

Price

Stayed in November 2022