107 Brentwood Boulevard, Brentwood, TN 37027, United States of America
#18 of 20 hotels in Brentwood
Guests' ChoiceBased on 155 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
8.4
Facilities
6.7
Staff
8.3
Value for money
7.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Kyung
South KoreaIt is an old building, so there are some minor issues that need to be repaired. However, the staff are really helpful.
Good staff and service. We can cook simple foods.
Stayed in May 2024
Reviewed: March 16, 2024
Rick
United States of AmericaOverpaid
Nice Kitchen and big room
Stayed in February 2024
Reviewed: February 26, 2024
Brayan
United States of AmericaWas clean and comfortable!
Stayed in February 2024
Reviewed: January 1, 2024
Bobby
United States of AmericaLack of breakfast or any vending machines were both negatives
Great location. Affordable
Stayed in December 2023
Reviewed: December 17, 2023
Dusty
United States of AmericaFirst room the air conditioner was making a horrible noise had to change rooms. Second room the bed was absolutely uncomfortable.
Great location and very affordable and clean.
Stayed in December 2023
Reviewed: November 29, 2023
Mike
United States of AmericaFront desk personal not very personable. Non informative, and non verbal pretty much
There was no breakfast provided.
Stayed in November 2023
Reviewed: November 2, 2023
Shannon
United States of AmericaNeeds updating
Location
Stayed in October 2023
Reviewed: October 5, 2023
Cartwright
United States of AmericaNo breakfast
Bed
Stayed in October 2023
Reviewed: September 10, 2023
Jennifer
United States of AmericaNot the cleanest
Close to restaurants
Stayed in September 2023
Reviewed: July 13, 2023
Shannon
United States of AmericaDirty.
Quiet. Friendly staff. Room and bathroom dirty. Springs broken. Pool green.
Stayed in July 2023
Reviewed: April 1, 2023
Guy
United States of AmericaAlthough advertised, breakfast was not available on site. Daily housekeeping was not available. Several maintenance items throughout the facility were needed yet apparently unaddressed.
Room was comfortable and good sized.
Stayed in March 2023
Reviewed: March 28, 2023
Kathy
United States of AmericaAdvertising Breakfast & there was none. Sofa sleeper no sheets. blanket or pillows Kitchen- Ice maker doesn’t work. 1 pan. Bathroom- No fan or vent
Location
Stayed in March 2023
Reviewed: March 16, 2023
Danielle
United States of AmericaThe bathroom needed updated but was still good.
Loved the full kitchen and the space.
Stayed in March 2023
Reviewed: October 20, 2022
Gints
LatviaThe take-away breakfast consisted of only sugary foods - muffins, yoghurt, orange. It would be great to include something savory - e.g. eggs, omlette, toasts or similar. Not a surprise, but unless you have a car, there was not much to do in the area within the walking distance.
Nice hotel in a quiet area - excellent if you come to the area by car. The bed was very comfortable, soundproofing very good, and the room was clean and tidy. Overall, a good experience, would stay again.
Stayed in October 2022
Reviewed: August 30, 2022
Kirkfromaustin
United States of AmericaElevators weren't working, which caused us to use stairs with luggage and pet, which was a problem for my older wife with bad knees (we had requested a ground floor room for this reason.) Breakfast was bare bones, perhaps a leftover effect of Covid precautions? A little hard to find.
Spacious room. Comfortable bed. Pet friendly. Quiet location and room.
Stayed in August 2022
Reviewed: August 1, 2022
Diana
United States of AmericaElevator was not in service.
Good location. Quiet.
Stayed in July 2022
Reviewed: June 28, 2022
Denise
United States of Americathe elevator was not working, they’ve up dated some of the things like granite counters but put on OLD bases in kitchens and bathrooms… bases were not done well and make all rooms look OLD. Smells???
customer service… very good!
Stayed in June 2022
Reviewed: June 20, 2022
Woods
United States of AmericaIt was dated and needed a good cleaning interior and exterior.
I liked the layout of the room.
Stayed in June 2022
Reviewed: April 4, 2022
Nicholas
United States of Americaclean room very good bed and no noise
Stayed in April 2022
Reviewed: August 1, 2021
Allison
United States of AmericaThe location was fine. We didn't eat breakfast
Stayed in July 2021
Reviewed: July 30, 2021
Melissa
United States of AmericaProperty is dated and "tired" looking - definitely could use a refresh. Shower flow also shot up and to the side at the wall. Not sure if toilet was dirty or just stained from age. Carpet in room and property gave me the willies. lol Breakfast couldn't even be called continental - the oranges had clearly been there a while, and there was simply a juice machine, coffee, tiny yogurts, and packaged muffins. That part terribly disappointing. Parking lot awkward, as well - maybe just me.
Afternoon lady who checked me - fantastic! (The morning guy(s) - didn't even speak.) Place is clean, convenient, and comfy, which is all I needed for this quick trip. The room layout is awkward - maybe that's just me. AC handled the HOT Tennessee summer day and night. Bed comfy. Reg size fridge good and cold.
Stayed in July 2021
Reviewed: June 17, 2021
Teddebr
United States of AmericaThe room had a strong stale cigarette odor.
The staff was very friendly!
Stayed in June 2021
Reviewed: June 14, 2021
Stephanie
United States of AmericaOur room had a very pungent smell. It was so bad we went out and got Febreze and sprayed the entire room down. Bathroom door was crooked, but closed just fine. The bath tub was dingy and was dirty and rusty. Someone had spilled coffee in the stairwell and the floor was sticky and spelled bad.
The staff was very kind and helpful. They provided us with more coffee packets for our room and a razor upon request. It was free Wi-Fi. The TV had tons of channels to choose from. The pool was a saltwater pool instead of chlorine which was super nice! Location was very central to everything we wanted to do.
Stayed in June 2021
Reviewed: May 9, 2024
Blake
United States of AmericaEverything
Nothing
Stayed in May 2024
Sofia, Bulgaria
San Vito lo Capo, Italy
David, Panama
Wakayama, Japan
Dubrovnik, Croatia
Durham, UK
Kerlingarfjoll, Iceland
Ston, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content