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Reviews of MainStay Suites Coeur d'Alene This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

702 W. Appleway Avenue, Building B, Coeur d'Alene, ID 83814, United States of America

#15 of 39 hotels in Coeur d'Alene

Guests' Choice

Review Score

Based on 126 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 23, 2023

    7.0
    Not too bad
    • Family with young children
    • Efficiency King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been cleaner. The bathroom could use a little bleach. Very loud, d/t the freeway and the thin walls.

    Not a bad stay. Good size room. Appreciated stove and full fridge. Breakfast was ok. Bed was comfortable.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Great place to stay! Very clean and worth the price!
    • With a pet
    • Leisure trip
    • Solo traveler
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really big and spacious room. It was clean and very comfortable. Would come here again!

    Stayed in October 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Dishwasher was full of dishes. They were clean just not put away. I’m on vacation I did not want to empty a dishwasher. Told the front desk and they said “ it’s so you know the dishes are clean. Just put them where you want. “ This really should be part of housekeeping in my opinion.

    Conveniently located didn’t have to drive too far for dinners only 25 minutes from Silverwood.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Served our purpose.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Laundry facilities out of service.

    Good location. Good price. Clean.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    see above.

    The rooms and staff were great; however, we did not get the rooms that were ordered. The rooms cost $300/night and a member of our party had to sleep on a couch.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    This us the second time coming to this hotel. My family and I will be looking forward to coming for a third visit next
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The airconditioner needs an upgrade. It didn’t cool the room enough.

    Rooms have a stove, dishwasher, plates, pans, clean overhead oven, a big refridge, good shower water pressure.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Comfortable place
    • Leisure trip
    • Solo traveler
    • Standard King Room with Transfer Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Missed breakfast. I brought food but no silverware, glasses, plates. All in dishwasher still dirty. I had to run it.

    Great place, very comfortable and staff was great.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    9.0
    Beds are too high and the shower needs adjustment
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Transfer Shower - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is for the disabled but no one seems to understand that the beds are up way too high so I was not able to get in either bed without my husband pulling me up in the bed. They need to put beds on low platforms. Then the dishes for the room were not put up but still in the dishwasher. Plus the shower head was not set up in the middle of the wall so I could turn it on and off on my own and my husband had to do that for me and hand the nozzle to me. The shower curtain was too short and not wide.enough to wrap the curtain behind the shower seAt to prevent water going out of the shower and it has a lip preventing me getting closer with my chair to the seat. Seat needs to be angled up in the front to prevent a person from sliding off.

    The room was large and I was able to move around in it very freely and well in my manual wheelchair. It had a very large fridge with a nice size freezer. Nice cooking area and small table that was on wheels we use a lot. The room was very nice and clean plus bright.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    in/out done
    • Leisure trip
    • Couple
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no comment.

    convenient, clean, quiet.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    we will use the business again—if they make sure it’s the suite with couch bed
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    they gave my original suite reservation for two nights to someone else prior to our arrival and had to give us a handicap suite—no tub, no pull out couch bed had to make room for a roll away—kinda frustrating, no discount on the room for the mistake…we ended up staying one extra night in the room we were supposed to originally have and it was so much nicer for our family. wish we’d have had it the two nights prior but happy they could at least accommodate us to have a suite.

    easily accessible to downtown and I-90

    Stayed in June 2023

  • Reviewed: September 11, 2022

    9.0
    We would definitely come back to this place when back in Idaho again.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    One corner of our room had mushrooms growing from the carpet that I think was from moister, possibly from the A/C. But we didn't realize this until the morning we left.

    Breakfast was well stocked and frequently replenished. Location was close to I-95.

    Stayed in September 2022

  • Reviewed: July 31, 2022

    8.0
    comfortable but request a room away from freeway
    • Business trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1) I used the bathroom and there was a long hair on the floor! 2) Wanted to take a nap coz tired from driving. the bedsheet felt like there were sand on the bed, but there weren’t, I further examined then realized it was the bedsheet has the fibers bumps and one long brown color hair at the foot side of the bed. 3) my room was facing the freeway so I was a little bit noisy. 4) toilet treats are limited- only one shampoo, two makeup remover and 2 small bar of soaps.

    1) comfortable bed and room 2) spacious and has regular two doors refractor and cooktop (did not use) 3) easy to find location 4) has windows and bathroom ventilation that can exchange air.

    Stayed in July 2022

  • Reviewed: July 26, 2022

    9.0
    Stay was short and sweet.
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Would’ve liked a place to go outside and sit for a cup of coffee- but - can’t have everything.

    Hotel staff was so friendly and helpful. My bed was very comfy and breakfast was better than I had expected. Great stay at this location.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Nicely up to date hotel. It was very clean and all staff was friendly and helpful. I would recommend.
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing we really did not like. The hot tub jets were not working but the staff worked diligently to solve the problem. There is a bit of noise from the adjacent highway but we sleep very soundly.

    The room and property were incredible clean and in good condition.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    9.0
    Easy access, ample parking, friendly staff and a great breakfast
    • Leisure trip
    • Solo traveler
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I thought it was a bit expensive.

    Right off the freeway, no view, in a busy city area, large, very nice room, great breakfast friendly staff and large parking lot

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    We enjoyed our stay and would come again
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some stuff is a little outdated, not too bad though.

    People are friendly, rooms are big.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very large suite Newer facilities, updated Pool and hot tub Close to restaurants and shopping Downtown CDA wasn't far away

    Stayed in June 2022

  • Reviewed: May 28, 2022

    7.0
    Decent, convenient and worth the price.
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night

    At check in, there were several people checking in at the same time. When it was finally my turn, I walked up and the gal said "I have to call housekeeping so please give me a few minutes". The next lane got done so I went over there and the gent didn't move the fastest, but was friendly. As I'm going through the process of checking in, the gal had an issue with the guy that came in behind me and asked him for help and instead of telling her "Can you wait just a minute", immediately walked away and started taking care of the issue (the guy wanted to change his reservation done on-line through a third party. Wow! A crash course in customer service would be nice for these two.

    The location is a little hard to find and not marked, so heads up, but very convenient. The bed, A Beauty Rest-branded one, was beyond comfortable. Black out blinds are a plus and the A/C unit wasn't too loud.

    Stayed in May 2022

  • Reviewed: February 21, 2022

    8.0
    We had a nice stay, with friendly staff and a wonderful breakfast. Would stay there again.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator needed to be vacuumed and was "creaky" which freaked my kids out a little. Hallways needed to be vacuumed. Noise from freeway was a bit loud.

    Breakfast was wonderful, staff was friendly.

    Stayed in February 2022

  • Reviewed: February 15, 2022

    9.0
    Wonderful
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was super noisy.

    The appointments of the room. It had everything.

    Stayed in February 2022

  • Reviewed: December 15, 2021

    8.0
    This truly felt like a short vacation. nice and relaxing.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    card wouldn’t always work to be let into pool. signs in room about amenities need better display.

    free breakfast, swimming pool, great location, friendly staff

    Stayed in December 2021

  • Reviewed: December 3, 2021

    7.0
    I was with my sister and my mom, for my mom's 90th birthday. And we had a great time. Thank you.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was some dried food in the carpet. But that was all I saw.

    The breakfast was great and it was easy to find. I really liked the lemon water.

    Stayed in November 2021

  • Reviewed: September 27, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    room size

    amnities

    Stayed in August 2021

  • Reviewed: September 15, 2021

    7.0
    Good
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Weird barn door on the bathroom. It has a gap on each side and if you accidentally pulled too hard on it, you would get stuck inside the bathroom. They also changed the booking prior to arrival without notice. We requested a room with 2 queen beds and a sofa bed, but got a room with only 2 queen beds. When asked about it, the front desk did make accomodations and provide a roll away bed, but that also took up a large portion of the room and made it much more cramped.

    Clean, good use of space in the room (unless you end up with a roll away bed). Accommodating staff, and quiet despite being close to the freeway.

    Stayed in September 2021

Showing 1 - 25

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