5980 Tower Road, Building A, Denver Airport Area, Denver, 80249, United States of America
#83 of 132 hotels in Denver
Guests' ChoiceBased on 632 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.2
Staff
8.2
Value for money
8.2
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Bin
United States of AmericaNone
Very clean, close to airport, close to restaurant. Close to shopping center. Good breakfast.
Stayed in May 2024
Reviewed: May 8, 2024
Alejandra
United States of AmericaI can’t think of anything that I didn’t like
Loves that this is a pet friendly place and pretty clean, affordable and close to the airport
Stayed in May 2024
Reviewed: April 28, 2024
Suzanne
United States of AmericaGround floor room...Clearly heard conversations and luggage wheels of travelers on same floor and floor above. All night. Sofa sagging, and weirdly so is floor. Definite dip in area between bed and bath. Bedside lamp missing it's finial. Over-priced.
Free shuttle service from and to airport. Comfortable bed and linens. Awesome deep tub for hot soak.
Stayed in April 2024
Reviewed: April 26, 2024
Destiny
United States of AmericaThe property wasn’t the most clean, but it wasn’t terrible. There were a few stains on the sheets, and I found a giant hairball in the bathroom but honestly it wasn’t bad at all.
I like that easy the airport shuttle was in the morning. We had to leave at 4 AM and it was not an issue at all.
Stayed in April 2024
Reviewed: April 25, 2024
Gene
United States of AmericaBreakfast variety sad. Especially for two hotels.
The main desk girl was busy when I checked in at 5 pm but she was very helpful and fast . She needs a raise yall don’t pay that poor girl enough . She was only the only worker working two desks for two different hotels. Room was amazing I loved the kitchenette.
Stayed in April 2024
Reviewed: April 17, 2024
Tom
United States of AmericaThe shuttle from DIA was an hour and a half late picking me up. I had to call the hotel to see where he was. I waited from 4 pm until 5:45 pm. For this reason I will not stay at this hotel or any other that uses this shuttle service. To top it off the driver took me to the wrong hotel but fortunately was within walking distance to mine. I feel he knew he wouldn’t get a tip since the service was lousy and really didn’t care.
Stayed in April 2024
Reviewed: April 17, 2024
Maryellen
United States of AmericaI would have loved for there to be a restaurant but understand that may not be practical in a suite hotel. I didn't require a suite; just a place to sleep.
Was in a hurry and only had a dry pastry
Stayed in April 2024
Reviewed: April 16, 2024
Vera
United States of AmericaBreakfast was fine, but I am not a fan of plastic-forks, plastic-knifes, throw-away plates etc. during breakfast - it's bad for the environment and doesn't feel as nice as reusable, higher quality utensils. (I know many hotels do this, but I wish more hotels would make a change to counteract the plastic production.) Small things (nothing major): the bed and blanket could have been a bit more comfortable (the blanket more warm), but it was still fine. Finally, it was a bit hard to figure out whether the shuttle would come at the scheduled time, because the website said it would pick up 'on call' only, but I couldn't reach anyone in the hotel via phone (i kept being put on hold). However, the shuttle came even without me reaching someone, so that worked out fine in the end.
Close to the airport, so I could get a good night sleep after flying into Denver. Friendly staff. The free airport shuttle was great. Fridge, kettle etc. provided in the room, that was useful. Overall, I was satisfied and would stay again if I needed a room in the area again for a night or so.
Stayed in April 2024
Reviewed: December 28, 2023
Charles
United States of AmericaThey say there is a 24 hr shuttle but we didn’t realize it only comes once every hour. When we arrived we would have needed to wait in the cold for 40 minutes to take the shuttle.
They are under construction, so we got upgraded to a bigger room at another hotel in the same parking lot. They had a good breakfast.
Stayed in December 2023
Reviewed: December 6, 2023
Julie
United States of AmericaNoise from upstairs room
Stayed in December 2023
Reviewed: November 20, 2023
Kevin
United KingdomThe only downside was the available tables to sit and eat what would have been a very good breakfast. Table seating for only 20 people 4 tables of 4 and a breakfast bar of 4 in and area that could easily have had 3x the number of tables, people trying to eat breakfast of their lap on the bench seats or standing up.
The rooms were excellent large and comfortable obviously made for stays longer than our one night with kitchen facilities more like a studio timeshare room than hotel.
Stayed in October 2023
Reviewed: October 30, 2023
Robin
United States of AmericaNo WIFI
Stayed in October 2023
Reviewed: October 28, 2023
Jure
SloveniaFor me, the most important factor is shuttle from/to Denver airport. It met my expectations. Before arrival, I contacted the hotel and they provided me instructions where to wait for the shuttle. The van arrived to that location after around 15-20 minutes of waiting (at 6 PM) which I find acceptable. Upon check-in, reservation of the shuttle back to the airport can be arranged.
Stayed in October 2023
Reviewed: October 26, 2023
Steve
United States of AmericaNothing to note
Perfect for getting to airport
Stayed in September 2023
Reviewed: October 11, 2023
Kennedy
United States of AmericaOther rooms smell weed. I requested them to change my room and they did. Overall, it was a great experience.
The room is huge and the TV is big. You can cook inside. There is a diswasher, and the ref is big. We love it.
Stayed in October 2023
Reviewed: October 10, 2023
Jonathan
United States of AmericaN/A
Staff was helpful, room was clean and modern
Stayed in October 2023
Reviewed: October 9, 2023
Beaz
United States of AmericaBathroom paint was about to come out of the roof but other than that everything was in good condition.
Breakfast was great and good quality.
Stayed in October 2023
Reviewed: October 9, 2023
Sutton
United States of AmericaFound a beetle in my bed under a pillow. He /she/it was still alive.
Kitchenette was great. Room was spacious.
Stayed in October 2023
Reviewed: October 9, 2023
Sally
United KingdomThis review is for Comfort Suites which is where our king suite was. We did not get the same vibes from the Mainstay reception staff or the exterior of the building and reception area.
We were allocated a room in Comfort Suites across the way and the reception staff were extremely friendly and efficient. The room was extremely spacious, comfortable and quiet. Perfect location for the night before a flight home and only a short drive to car rental return. Parking and great breakfast included. Good restaurant within moderate walking distance for evening meal - plenty of choice if you drive.
Stayed in September 2023
Reviewed: October 6, 2023
Steven
United States of AmericaNo Fruit at Breakfast.
Breakfast was prompt but was average selection.
Stayed in October 2023
Reviewed: October 3, 2023
Caroline
United KingdomThe staff were offhand and totally disinterested in the guests it seemed.
The room was spacious and had excellent facilities. It was spotlessly clean.
Stayed in September 2023
Reviewed: September 28, 2023
Barkley
United States of AmericaThe loveseat was stained and very tired. The toilet was clogged so the staff helped us use another bathroom on the floor, as it was the middle of the night and the maintenance crew was not available.
We liked the friendly and helpful staff, the fact that we could open the window in our room, the kitchen in the room and the comfort of the bed.
Stayed in September 2023
Reviewed: September 23, 2023
Rajesh
IndiaNothing
Linen & Towels were as clean as new. Ms. Jhony was very very helpful for any question.
Stayed in September 2023
Reviewed: September 23, 2023
Christensen
United States of AmericaA bit musty in the room
Stayed in September 2023
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