Reviews of MainStay Suites Murfreesboro
130 John R Rice Blvd, Murfreesboro, 37129, United States of America
#10 of 37 hotels in Murfreesboro
Guests' ChoiceReview Score
Based on 247 hotel reviews
8.4Score breakdown
-
Cleanliness
8.8
-
Comfort
8.8
-
Location
9.1
-
Facilities
8.8
-
Staff
8.7
-
Value for money
8.4
-
Free Wifi
7.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 23, 2024
Debbie
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
Breakfast
Comfort & Location
Stayed in May 2024
-
Reviewed: May 20, 2024
Moss
United States of America3 Reviews8.0“Will stay here again!”- • Leisure trip
- • Group
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very clean. Friendly staff.
Stayed in May 2024
-
Reviewed: May 20, 2024
Kristine
United States of America5 Reviews8.0“Good value for the money”- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Selection of tv channels not very good, remote control didn’t work very well.
Kitchen in room, breakfast. Comfortable bed.
Stayed in May 2024
-
Reviewed: May 16, 2024
Katherine
United States of America36 Reviews1 helpful vote7.0“Good for what we needed”- • Leisure trip
- • Family with young children
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Hair in the shower, and I had to clean it myself. Crumbs and trash behind nightstand. Alarm clock didn't work. Front desk Staff and breakfast staff seemed biased.
Beds were comfy. Room was a good size for our family of 6. Breakfast was ok.
Stayed in May 2024
-
Reviewed: May 12, 2024
Noel
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Facilty and the room.
Stayed in May 2024
-
Reviewed: April 23, 2024
Jennifer
United States of America5 Reviews9.0“Overall a nice place.”- • Leisure trip
- • Family with young children
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The tub is up high and can be dangerous to step out of if you have trouble with your balance. There were no grab bars. The tub was very slick too. We had to put a towel down in the bottom of the shower so we didn't slip. The1st night we got back to the hotel there wasn't any parking spots left. We had to park in a second lot further down and was not very convenient, especially late at night.
Breakfast was very nice. Rooms were very clean.
Stayed in April 2024
-
Reviewed: March 26, 2024
B
United States of America3 Reviews9.0“Nice place”- • Leisure trip
- • Family with young children
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There was a blanket and 2 pillows left in the room for the pull out sofa but would have liked a sheet or something to place over the sofa mattress. There was the 1 blanket that was left but we needed more, like one to place on the mattress and one to cover up with.. Luckily we had a few throws in the car for the kids to use to cover up with and we just left the hotel blanket covering the mattress. There was an empty gogurt under the pullout couch when we opened it and a napkin (in room 216). A few pieces of long hair in the clean shower. Would have also liked more towels and washcloths in the room, there were 2 of each supplied. Nice place overall. Just a few little things to improve upon. Thanks again.
Nice location. Relatively clean. The lady at the breakfast area was so sweet, explained where everything was and was so helpful. Someone spilled coffee and cleaned it up themselves and she told them to leave it next time and she would get it. Thank you for being so sweet, keeping the breakfast area well stocked & clean and just for being your sweet self. From the indiana family with all the kids🙃 The bed was comfortable with lots of pillows. Nice place. Would stay again.
Stayed in March 2024
-
Reviewed: March 19, 2024
Elizabeth
United States of America1 review8.0Very Good- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Dirty hallways and elevator. Very limited continental breakfast. Did not work for those on low carb, high protein diets for health restrictions.
Large room with comfortable bedding.
Stayed in March 2024
-
Reviewed: March 11, 2024
Karen
United States of America9 Reviews9.0“Great room, breakfast ok”- • Leisure trip
- • Family with young children
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was ok. It consisted basically of pancakes, cereal & oatmeal. If you're looking for a hearty breakfast, this isn't for you but it'll keep you from being hungry.
Staff was very friendly and accommodating. Room was spacious, clean & had a small kitchen. This would be great for someone who needs to stay for an extended period of time. Bed was on the firmer end, which we liked.
Stayed in March 2024
-
Reviewed: January 17, 2024
Julie
United States of America6 Reviews8.0“I had to stop due to Inclement Weather and my stay was very comforting”- • Solo traveler
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was spacious
The staff was extremely friendly
Stayed in January 2024
-
Reviewed: December 18, 2023
Rachel
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No housekeeping. Had to go to the front desk for towels.
Location
Stayed in December 2023
-
Reviewed: December 4, 2023
Teresa
United States of America2 Reviews9.0Wonderful- • Business trip
- • Group
- • Suite, Two Queen Beds with Sofa Bed, Accessible, Non-Smoking
- • Stayed 3 nights
The water pressure on the shower Room 101. Thank you
Go there for a tax seminar every year and I always stay here. The people are great!
Stayed in November 2023
-
Reviewed: November 12, 2023
Nathan
United States of America8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the parking lot is a little small for when there are more people staying
close to the interstate and very easy to access
Stayed in November 2023
-
Reviewed: November 4, 2023
Christopher
United States of America4 Reviews8.0“Great place to stay”- • Leisure trip
- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
First room we were assigned had not been cleaned, old food was in the refrigerator and the door did not lock
Close to highway, dining and gas
Stayed in October 2023
-
Reviewed: November 3, 2023
Kelly
United States of America8 Reviews8.0“Would return.”- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bed was too soft.
Nice facility and great location.
Stayed in October 2023
-
Reviewed: October 22, 2023
Samantha
United States of America4 Reviews7.0“Clean, modern hotel- seems to be struggling getting rooms ready for checkin.”- • Leisure trip
- • Couple
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Check in was at 3pm, we arrived after 4. Upon arrival we were told no rooms were ready, cleaned, or stocked. We waited in the hotel lobby until 5, then our room was ready for check in. We were not given any information about the WiFi and our bathroom was not fully stocked- we had no wash cloths or hand soap.
Our room was very updated and clean. We asked that our room be on a higher floor, and the hotel accommodated that (3rd floor).
Stayed in October 2023
-
Reviewed: October 11, 2023
Martrella
United States of America7 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Everything
Stayed in October 2023
-
Reviewed: October 2, 2023
Mcfarlane
United States of America1 review9.0“Would definitely stay again”- • Leisure trip
- • Solo traveler
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very close to interstate so road noise was more than would have liked.
Clean and very comfortable bed.
Stayed in September 2023
-
Reviewed: September 29, 2023
Myrnard
United States of America44 Reviews6 helpful votes7.0“A nice place for a couple but expect a hassle if you need to use the sofa bed.”- • Leisure trip
- • Family with young children
- • Suite, 1 King Bed with Sofa bed, Accessible, Non-Smoking
- • Stayed 1 night
Room wasn't prepared, the sofa bed had no mattress and we had to change rooms. Even then there was no bedding for the sofa and insufficient towels. When we called the front desk, there was no answer so we had to go down to address our concerns.. The room was a bit crowded when the sofa bed was let out.
An especially clean and comfortable place right by the Interstate. I especially liked the "make your own " pancake machine and decent coffee.
Stayed in September 2023
-
Reviewed: September 7, 2023
Christine
United States of America1 review8.0“Very clean, excellent breakfast, awesome staff”- • Leisure trip
- • Couple
- • Suite, 1 King Bed with Sofa bed, Accessible, Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Other guests had their dogs off their leash outside. And we had to go to a different area to walk our dog.
Clean smelled good. Breakfast was excellent.
Stayed in September 2023
-
Reviewed: September 6, 2023
Mick
United States of America1 review8.0“It was very pleasant, better than expected.”- • Leisure trip
- • Family with young children
- • Suite, Two Queen Beds with Sofa Bed, Accessible, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Barn style door on bathroom
Kitchenette & amenities, couch. Also liked breakfast
Stayed in September 2023
-
Reviewed: July 7, 2023
Tim
United States of America3 Reviews1 helpful vote8.0“Quiet, clean, affordable”- • Leisure trip
- • Family with young children
- • Suite, Two Queen Beds with Sofa Bed, Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The overcharge of the security hold, however that was rectified very quickly and refunded within a week.
Very clean, easily assessable from the interstate. Near everything yet out of the way from traffic. We felt safe there. We had a 3 night stay. Comfortable, quiet, we were on the third floor. I was overcharged but after contacting the hotel I wS refunded in full. They had charged the $50 security hold twice-once at check in and another $50 charge on my card 2 days later. They did refund both. We will stay again if possible next year. This was a quiet hotel, mostly older people, families, and couples it seemed. Not alot of party type people.
Stayed in June 2023
-
Reviewed: June 8, 2023
Buckner
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Suite, 1 King Bed with Sofa Bed, Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Was not as clean as my first stay.
The place was very secure. Breakfast and comfortable.
Stayed in May 2023
-
Reviewed: June 1, 2023
Jun
Japan60 Reviews7.0Good- • Business trip
- • Solo traveler
- • Suite, 1 King Bed with Sofa bed, Accessible, Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Air-conditioner is terrible.
Stayed in May 2023
