7648 Memorial Boulevard, Port Arthur, TX 77642, United States of America
#17 of 20 hotels in Port Arthur
Guests' ChoiceBased on 226 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
8.4
Facilities
7.1
Staff
7.9
Value for money
7.2
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 24, 2024
Darriel
United States of AmericaI have a bad knee and handicap licence plate and people park in the handicap parking spots without having a plate or placard..
Most hotels with kitchenettes don't supply dishes and utensils. I do leave on Monday and return to work. I cook a lot because going out to eat not only gets expensive but cooking affords you to have it your way. And you don't here your neighbors it's quiet and private.
Stayed in February 2024
Reviewed: December 8, 2023
Alicia
United States of AmericaRoom too close to elevator. Didn't like the change of the breakfast menu. Will definitely think about another hotel first
Stayed in December 2023
Reviewed: October 18, 2023
Gale
United States of AmericaThe furniture throughout could stand replacing. Dirt on the floor, hair in the bathtub and the toilet needed to be cleaned better. So basically, it needs updated and cleaner.
Location was good
Stayed in October 2023
Reviewed: October 17, 2023
Kimle
United States of AmericaCouldn’t find the milk for cereal. Cereal, waffle and muffins was the choice.
Don’t really eat breakfast, but the coffee was great and enjoyed the muffins
Stayed in October 2023
Reviewed: October 16, 2023
Roderick
United States of AmericaNasty stains on couch
Pool, spa
Stayed in October 2023
Reviewed: September 5, 2023
Robert
United States of AmericaRefrigerator was rusty and the door did not close correctly.
Stayed in September 2023
Reviewed: July 9, 2023
Begay
United States of AmericaUm the pool was a little dirty..
The closeness to stores and restaurants
Stayed in July 2023
Reviewed: July 5, 2023
Marylu
United States of AmericaThe pool was hot and dirty
The staff was extremely helpful and nice!
Stayed in July 2023
Reviewed: July 4, 2023
Frankiet1421
United States of AmericaRoom was musty and always had a damp feeling in air. Wanted to extend reservation, and they had already let my room go to someone else. Should have contacted me to see if I wished to extend my stay. No hot breakfast.
Priced well, very good proximity to local refineries
Stayed in June 2023
Reviewed: June 25, 2023
Andrew
United States of AmericaIt’s not to bad
Good location for travel
Stayed in June 2023
Reviewed: March 26, 2023
Alpough
United States of AmericaThe room was dirty.
Stayed in March 2023
Reviewed: December 30, 2022
Theron
United States of AmericaThe bed was uncomfortable. The mattress leaned really bad, and the hotel used old magazines to try and level off the bed but that didn't work. My fiance and I had to sleep the opposite of the headboard. Very uncomfortable.
I liked the bathroom, it was pretty spacious with a big mirror.
Stayed in December 2022
Reviewed: October 14, 2022
Slovak
United States of AmericaThe place could use some better upkeep but it is the end of summer and most construction at hotels in south texas takes place during winter
I liked the kitchen and how big the room was. It was a nice place to stay for the value.
Stayed in October 2022
Reviewed: September 28, 2022
Abigail
United States of AmericaThe pool need more attention, was not that clean
Everything was great,
Stayed in September 2022
Reviewed: August 6, 2022
Christine
United States of AmericaJj
Location
Stayed in July 2022
Reviewed: July 27, 2022
Sonia
United States of AmericaExcellent
Stayed in July 2022
Reviewed: July 20, 2022
Soraida
United States of Americawish the pool and hot tub we’re cleaner
location and price
Stayed in July 2022
Reviewed: July 19, 2022
Shannon
United States of Americasmall room
ground floor easy to get in and out
Stayed in July 2022
Reviewed: July 18, 2022
Johnson
United States of AmericaThe pool area didn’t seem as maintenanced. The hot tub isn’t useable from my perception. The outside of the back building around the pool is very low maintained.
Breakfast was great and plenty to choose from
Stayed in July 2022
Reviewed: July 7, 2022
Kristina
United States of AmericaFirst room spelled of ammonia or cat urine very strongly. Quickly moved to another room. Overall the stay was okay. Main problem is maintenance. Seems to be none. Luggage carts were broken. Handles and wheels about to fall off. Cabinet door broken off in kitchen. Dishwasher only ran cold water, soap provided did not come out in wash cycle. Just rinsed cold water on dirty dishes. Door would not shut without turning on cycle. 2 live roaches found in kitchen area. Gross! Very unappetizing. Room phone disconnected, wire was not plugged in. Broken cord. Closet door hit the floor and did not open all the way. Moldy shower curtain. Afraid to use inside tub with small children. One of the windows had no screen. Very hazardous for a family with small children staying on the second floor! Toilet seat barely screwed on! Felt like a ride. Pool was cloudy. Spa had no running jets. Dirty water. Algae built up on the building outside. Needs to be cleaned and power washed. Dead birds and poop on the ground for days. No clean up. Breakfast bar had soggy eggs and sausage, sitting in inches of water. Fact is, my husband fixed the toilet seat and the luggage cart with a screwdriver in 2 seconds. Such easy things to fix that would make a big difference! Hire a maintained person!
Staff was friendly. Room was clean. Beds and pillows were comfortable. Kids liked the TV and fold out bed. Room was big.
Stayed in July 2022
Reviewed: June 4, 2022
Bradley
United States of AmericaThe musty smell was bad so I bought a wax warmer and problem solved.(In my room at least)
Privacy
Stayed in June 2022
Reviewed: June 2, 2022
Teya
United States of Americadirty pool and jacuzzi. the jacuzzi had dead roaches and trash floating in it. staff didn’t care much about cleaning it or the hallways.
The breakfast was decent and the room was nice considering the location.
Stayed in May 2022
Reviewed: January 24, 2022
Chris
United States of AmericaNo complaints
I like the quietness. It felt like home.
Stayed in January 2022
Reviewed: January 8, 2022
Irby
United States of AmericaThe owners tried to double charge my card. They refused to give me the discount for 8 day reservation, which was CHEAPER than the 7 day reservation. That's correct, 8 days was cheaper than 7 days. Thus the double charge. They felt like I was getting over on them. This was the OWNERS. The 1st room, the sink was hanging by the plumbing. The 2nd room the toilet leaked around the wax seal on the floor & the toilet seat only had one bolt n it, causing it slip off the porcelain base. The place HAS the potential to be a really great place, except the owners are too cheap to do minor maintenance.
The maid service were polite. The breakfast was always good.
Stayed in January 2022
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