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Reviews of MainStay Suites Port Arthur - Beaumont South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7648 Memorial Boulevard, Port Arthur, TX 77642, United States of America

#17 of 20 hotels in Port Arthur

Guests' Choice

Review Score

Based on 226 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    7.2

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 24, 2024

    8.0
    I'll be back!!
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I have a bad knee and handicap licence plate and people park in the handicap parking spots without having a plate or placard..

    Most hotels with kitchenettes don't supply dishes and utensils. I do leave on Monday and return to work. I cook a lot because going out to eat not only gets expensive but cooking affords you to have it your way. And you don't here your neighbors it's quiet and private.

    Stayed in February 2024

  • Reviewed: December 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Room too close to elevator. Didn't like the change of the breakfast menu. Will definitely think about another hotel first

    Stayed in December 2023

  • Reviewed: October 18, 2023

    7.0
    I’d search out a difference hotel that I go to this area
    • Business trip
    • Couple
    • King Room with Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture throughout could stand replacing. Dirt on the floor, hair in the bathtub and the toilet needed to be cleaned better. So basically, it needs updated and cleaner.

    Location was good

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Room was clean and quiet. Had a kitchenette which would be good for longer stays. Friendly staff
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t find the milk for cereal. Cereal, waffle and muffins was the choice.

    Don’t really eat breakfast, but the coffee was great and enjoyed the muffins

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nasty stains on couch

    Pool, spa

    Stayed in October 2023

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 4 nights

    Refrigerator was rusty and the door did not close correctly.

    Stayed in September 2023

  • Reviewed: July 9, 2023

    7.0
    Good.
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    Um the pool was a little dirty..

    The closeness to stores and restaurants

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was hot and dirty

    The staff was extremely helpful and nice!

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was musty and always had a damp feeling in air. Wanted to extend reservation, and they had already let my room go to someone else. Should have contacted me to see if I wished to extend my stay. No hot breakfast.

    Priced well, very good proximity to local refineries

    Stayed in June 2023

  • Reviewed: June 25, 2023

    8.0
    It was pretty good for the money.
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s not to bad

    Good location for travel

    Stayed in June 2023

  • Reviewed: March 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty.

    Stayed in March 2023

  • Reviewed: December 30, 2022

    6.0
    I wouldn't advise anybody to stay there. For what they charge per night, it's not worth it.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights

    The bed was uncomfortable. The mattress leaned really bad, and the hotel used old magazines to try and level off the bed but that didn't work. My fiance and I had to sleep the opposite of the headboard. Very uncomfortable.

    I liked the bathroom, it was pretty spacious with a big mirror.

    Stayed in December 2022

  • Reviewed: October 14, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place could use some better upkeep but it is the end of summer and most construction at hotels in south texas takes place during winter

    I liked the kitchen and how big the room was. It was a nice place to stay for the value.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool need more attention, was not that clean

    Everything was great,

    Stayed in September 2022

  • Reviewed: August 6, 2022

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Jj

    Location

    Stayed in July 2022

  • Reviewed: July 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent

    Stayed in July 2022

  • Reviewed: July 20, 2022

    6.0
    I would book again
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette
    • Stayed 3 nights
    • Submitted from a mobile device

    wish the pool and hot tub we’re cleaner

    location and price

    Stayed in July 2022

  • Reviewed: July 19, 2022

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette
    • Stayed 3 nights
    • Submitted from a mobile device

    small room

    ground floor easy to get in and out

    Stayed in July 2022

  • Reviewed: July 18, 2022

    7.0
    Very comfortable and an enjoyable experience. Staff there are amazing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area didn’t seem as maintenanced. The hot tub isn’t useable from my perception. The outside of the back building around the pool is very low maintained.

    Breakfast was great and plenty to choose from

    Stayed in July 2022

  • Reviewed: July 7, 2022

    8.0
    Okay for the price. Maintenance would make a big difference.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    First room spelled of ammonia or cat urine very strongly. Quickly moved to another room. Overall the stay was okay. Main problem is maintenance. Seems to be none. Luggage carts were broken. Handles and wheels about to fall off. Cabinet door broken off in kitchen. Dishwasher only ran cold water, soap provided did not come out in wash cycle. Just rinsed cold water on dirty dishes. Door would not shut without turning on cycle. 2 live roaches found in kitchen area. Gross! Very unappetizing. Room phone disconnected, wire was not plugged in. Broken cord. Closet door hit the floor and did not open all the way. Moldy shower curtain. Afraid to use inside tub with small children. One of the windows had no screen. Very hazardous for a family with small children staying on the second floor! Toilet seat barely screwed on! Felt like a ride. Pool was cloudy. Spa had no running jets. Dirty water. Algae built up on the building outside. Needs to be cleaned and power washed. Dead birds and poop on the ground for days. No clean up. Breakfast bar had soggy eggs and sausage, sitting in inches of water. Fact is, my husband fixed the toilet seat and the luggage cart with a screwdriver in 2 seconds. Such easy things to fix that would make a big difference! Hire a maintained person!

    Staff was friendly. Room was clean. Beds and pillows were comfortable. Kids liked the TV and fold out bed. Room was big.

    Stayed in July 2022

  • Reviewed: June 4, 2022

    6.0
    Musty
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The musty smell was bad so I bought a wax warmer and problem solved.(In my room at least)

    Privacy

    Stayed in June 2022

  • Reviewed: June 2, 2022

    8.0
    I won’t be coming back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    dirty pool and jacuzzi. the jacuzzi had dead roaches and trash floating in it. staff didn’t care much about cleaning it or the hallways.

    The breakfast was decent and the room was nice considering the location.

    Stayed in May 2022

  • Reviewed: January 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    No complaints

    I like the quietness. It felt like home.

    Stayed in January 2022

  • Reviewed: January 8, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 8 nights
    • Submitted from a mobile device

    The owners tried to double charge my card. They refused to give me the discount for 8 day reservation, which was CHEAPER than the 7 day reservation. That's correct, 8 days was cheaper than 7 days. Thus the double charge. They felt like I was getting over on them. This was the OWNERS. The 1st room, the sink was hanging by the plumbing. The 2nd room the toilet leaked around the wax seal on the floor & the toilet seat only had one bolt n it, causing it slip off the porcelain base. The place HAS the potential to be a really great place, except the owners are too cheap to do minor maintenance.

    The maid service were polite. The breakfast was always good.

    Stayed in January 2022

Showing 1 - 25

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