I guess it was bad timing because we had no TV, Internet or phone our first day stay. Following day it all came on but the lights went out soon after. It was just a bad experience but I’m sure not on purpose. We will try again in the near future so that we may get the full effect of the stay because it is a beautiful place to stay.

It was a really great property. Loved everything about the property. Very beautiful and beds are soooo comfortable. Slept like a baby.

Stayed in May 2024

Front desk lacking hospitality and customer service skills.

Courtyards and outdoor spaces

Stayed in April 2024

fan/air con VERY VERY noisy

location and restaurant next door

Stayed in May 2024

The air conditioning unit in the leaked water and housekeeping didn’t clean the room well each day of my stay.

The staff was very professional. Key at the front desk was welcoming and answered all my questions

Stayed in May 2024

Ease of access.

Stayed in May 2024

Nothing. All was all right.

It was clean and good location. Helpful personal. Delicious breakfast 🥞

Stayed in May 2024

One of the things I specifically look for is security for my valuables. On the day I was going to go out and explore and see the sights, I discovered the safe would not work, it flashed a low battery notice. I called the front desk about it around 9 am. At 10 I went to the front desk to ask about the safe. The employee said she had already notified maintenance. I told her I was wasting time waiting for someone to show up. She said I should put out the Do Not Disturb sign and no one would enter. I said I wasn't doing that, she needed to call again. The maintenance man showed up in a few minutes but could not remove the Torx screw. He returned several times and once with someone else but could not remove the screw to the battery case. It was already 2 pm before he returned and replaced the batteries. 5 hours! I had planned on visiting the nearby WWII museum which closed at 5 pm. I paid over $30 to enter only to spend less than 2 hours to see the large museum. That ruined my day. Upon return to the room I was greeted with a large puddle of water from the fridge. Apparently the freezer was so iced over that the door didn't shut correctly and melted all over the floor. While the room was otherwise nice, there were no instructions on how to use the TV remote control. Even the maintenance man could not figure it out, but eventually I messed with it to watch some news. Lastly, the AC controls didn't work, it was cooling but it eventually got too cold and I had to unplug the thing to turn it off. None of these events correspond to a so called 3 star hotel.

I liked the location, away from the center of tourist activities. The room was nice and the bed was very comfortable. The room had all the features I was expecting. Overall I liked the design of the hotel.

Stayed in May 2024

Very nice hotel close to the french quarter, next to the streetcar. Very friendly staff and a nice pool.

Stayed in May 2024

Parking and breakfast are expensive.

Beds were very comfortable. Good restaurant (Suzie's Soulfoof) close by

Stayed in April 2024

Got a new system and it took over 25 mins to get us checked in because of card system BUT don’t accept cash

Stayed in April 2024

Dirty room and bathroom

Good breakfast

Stayed in April 2024

Old facilities. The mini fridge in our room didn’t work. All of the luggage carts were broken in one form or another.

Good location in the Garden District. 1 mile to the French Quarter. Cute property. Friendly staff. Good price, not including parking ($25) and pet ($50) fees.

Stayed in April 2024

Price for one night was a bit high, when the set up is basically like a motel.

Location and hot tub were perks.

Stayed in April 2024

The shower needs to be fixed. I would have got more water on me if I was being sprayed with a broken water pistol from 100yds away. Was the one (very) downside of the stay

Location was great - I love St Charles and the whole garden district. Room was huge and the bed was extremely comfortable. Pool was clean and great to use.

Stayed in April 2024

Initial reception at the Front Desk was frosty and less than welcoming. Check out was les so but staff not really interested in the guests.

Breakfast (Additional payment) was well catered for. Room was clean and tidy, ammentities were fine. Lighting was a little skimpy. Bed was comfortable.

Stayed in March 2024

Convenient to bus station and St Charles Streetcar

Stayed in March 2024

Staff wasn’t the most friendly at the desk. It was hard to check in after midnight all the doors were locked

Beautiful, had a pool and was outside

Stayed in March 2024

Location is close to WWII Museum.

Stayed in March 2024

The bathroom Doors didn't close well

Breakfast complete, location perfect, we really enjoy walking to river walk, downtown, etc

Stayed in March 2024

Receptionist appeared quite disinterested upon check-in

Hot tub and pool

Stayed in March 2024

Room was in need of fresh paint and ran into a couple of cockroaches.

Location was good to get out of the Bourbon St business, 20 minute walk! Hotel is pet friendly and had a good southern look and comfy bed.

Stayed in February 2024

Old, a little dated

Beautiful open space, friendly staff

Stayed in January 2024

Some lights didn’t work, door didn’t close sometimes, and I didn’t have hot water one day

The bed was nice and comfortable

Stayed in February 2024

Couldn’t use lobby restroom so my disabled daughter had to walk to our room each time she needed to go while we were out at parades.

Comfortable room. Clean. Lots of security during Mardi Gras

Stayed in February 2024