22878 Pacific Coast Highway, Malibu, CA 90265, United States of America
#2 of 17 hotels in Malibu
Guests' ChoiceBased on 345 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.1
Free WiFi
9.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Jocelyn
AustraliaNothing.
The bed was fabulous. Best sleep of my travels. The fire in the room was lovely. There were nuts and dried fruits waiting on our arrival. The restaurant overlooking the water was superb. The free cookies were amazing.
Stayed in May 2024
Reviewed: May 8, 2024
David
United KingdomNoisy people in room above us.
Concierge and bell guys were excellent with car.
Stayed in May 2024
Reviewed: April 23, 2024
Cindy-ann
United States of Americatry not to stay directly above restaurant area - can be noisy
gorgeous view
Stayed in April 2024
Reviewed: April 15, 2024
Calum
United KingdomNothing really
The location was amazing, beach frontage and access to a private beach. The room was out of this world for comfort and the view of the pier and Pacific was lovely to wake up to every morning. the staff were all excellent and the food and restaurant were both fantastic.
Stayed in April 2024
Reviewed: April 12, 2024
James
United States of AmericaThere was no under light at the bar area. Had to use the main switch to see my coffee maker to make coffee.
Very comfortable relaxing boutique hotel. The staff was excellent in every aspect of our stay. I even stood an extra day because of it. We can't wait to go back.
Stayed in April 2024
Reviewed: April 4, 2024
Laura
United KingdomView, room, staff
Stayed in March 2024
Reviewed: April 2, 2024
Fiona
United KingdomI can't think of anything, apart from having to leave.
The location is great and having the beach on your doorstep was wonderful. All the staff were so friendly and helpful we had a fantastic stay. The bedroom was great with all mod cons. We had a oceanview which was beautiful. The rooms were made up everyday with a turndown service and chocolates. The front desk had fresh cookies and gave us bottles of water when needed. Shout out to Jessie on the bar and Jessica in the restaurant for being awesome.
Stayed in March 2024
Reviewed: March 16, 2024
Flavia
United States of AmericaRoom was small and a bit run down, also not very clean.
Staff was great!
Stayed in March 2024
Reviewed: March 7, 2024
Tasnim
United States of AmericaExceptional service and beautiful view of the ocean. Extraordinary experience!
Stayed in March 2024
Reviewed: February 3, 2024
Laurence
United States of AmericaNothing........
Everything, the staff was fantastic 😍, the room over the ocean was exactly what I wanted as a vibe for our 30th anniversary! Merci!
Stayed in January 2024
Reviewed: January 14, 2024
Heather
United States of AmericaBeautiful property!!!! Gorgeous can not say it enough. And the staff and food were amazing too
Stayed in November 2023
Reviewed: January 13, 2024
Wenke
CanadaSome facilities have issues. But it’s been solved.
view!!!staff
Stayed in January 2024
Reviewed: January 10, 2024
Allana
United States of AmericaOnly thing missing was a bathtub!
Location was perfect, views were unmatched, staff were amazing, bed was comfy, food in restaurant and room service was delicious. Small details in the room really made a difference (welcome snacks, binoculars, wireless phone charger etc.) Overall great stay!
Stayed in January 2024
Reviewed: January 5, 2024
Yujia
United States of AmericaHave a great 3 days stay with kids, great service and location. Highly recommended!
Stayed in January 2024
Reviewed: December 27, 2023
Andrea
United States of AmericaNothing!
This is a beautiful property and our second time staying here. There isn’t a better place to listen to the waves and feel like you are practically in the water! The views are incredible. The staff so nice and the restaurant and bar are excellent. It is a close walk to many restaurants and shopping.
Stayed in December 2023
Reviewed: December 22, 2023
Nathan
United States of AmericaEverything
Stayed in December 2023
Reviewed: December 14, 2023
Johnh
United States of AmericaSauna and steam room were across the Pacific Coast Highway
Great location excellent room extremely comfortable and great staff
Stayed in December 2023
Reviewed: December 12, 2023
Keri
United States of AmericaNothing
Great location, updated rooms, amazing views and amenities
Stayed in December 2023
Reviewed: December 11, 2023
Giselle
AustraliaThere is a very loud windy noise that comes from the gap beneath the door. I used a towel in the gap and it helped tremendously. I suggest the hotel adds a door draft stopper or something similar.
I went for a swim in front of the hotel and it was great to have towels, and afterwards a hot cappuccino. The staff is very friendly.
Stayed in December 2023
Reviewed: December 11, 2023
Karen
United States of AmericaBest customer service I’ve experienced at a hotel in a very long time. Every single person was amazing, from the front desk, the car valet and our room attendant. Just excellent! Thank you so much for looking after us.
Stayed in December 2023
Reviewed: December 8, 2023
Jennifer
U.S. Virgin IslandsNothing, it was perfect!
Location
Stayed in December 2023
Reviewed: November 26, 2023
Cynthia
CanadaThe location on the beach near the pier, spacious room, comfy bed. Restaurant Carbone was pleasant.
Stayed in November 2023
Reviewed: November 12, 2023
Anne
United States of AmericaExcellent
Stayed in November 2023
Reviewed: November 10, 2023
Adedeji
NigeriaI only booked 1 night
These was my first time in Malibu and I most say the hotel blew my mind away , the attention to details was top notch , the staffs new my name immediately I mentioned my name to them even without checking their register, once you arrive you’re offered freshly baked cookies from the chef which was so yummy , the room was so comfortable and the bathroom was sparkling clean , sleeping to the sound of the ocean wave was a bucket list tick for me , breakfast was amazing and the view from the breakfast area was breathtaking
Stayed in November 2023
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