45 Kernan Boulevard North, Jacksonville, FL 32225, United States of America
#149 of 168 hotels in Jacksonville
Guests' ChoiceBased on 202 hotel reviews
5.0Cleanliness
6.1
Comfort
6.2
Location
7.5
Facilities
5.6
Staff
6.3
Value for money
5.8
Free Wifi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Debra
United States of AmericaHallway hadn't been vacuumed in a while. Trash in the elevator, around the property. Tub side was too tall and no grab bars were available for an older, or disabled person, to get in/out safely! Room door was not balanced and took very noisy effort to open or close.
Comfortable bed.
Stayed in April 2024
Reviewed: April 29, 2024
Melissa
United States of AmericaBed and room was disappointing and no breakfast
The staff is very kind
Stayed in April 2024
Reviewed: April 2, 2024
Keith
United States of AmericaNot good furniture
Location
Stayed in April 2024
Reviewed: March 27, 2024
Mary
United States of AmericaBetter wifi and better maintenance at facility. Also could have had free breakfast in the large eating area that was closed off. Buttons on elevator were broken.
WiFi went down. It was also very slow
Stayed in March 2024
Reviewed: March 27, 2024
Celeste
United States of AmericaStained carpets in the hallways. The chair in the room was horrible. It was a fake leather that was peeling everywhere. The desk chair was also flaking material. The water pressure in the sink in the bathroom was poor. Very dark room. There was no lighting in the nook where the microwave and coffee were kept. I had to use my phone flashlight. When we checked out there was no staff just a security guard.
Outwardly it was welcoming.
Stayed in March 2024
Reviewed: March 25, 2024
John
United States of Americaarrived 2 hours early and asked if I could, by chance, check in early, knowing prob not and I was okay with not…just thought I would ask…they said only if I pay $50 for early checkin. so I declined. when I returned to check in at the regular time, they said they didn’t have the king bed that I had reserved because I didn’t check in early enough and they had given them all away. ironic. also the upholstered chair in my room should just be trashed. they had a sheet over it to cover how worn it is. I won’t stay here again.
nothing really. close to my destination is only thing.
Stayed in March 2024
Reviewed: March 18, 2024
Adrienne
United States of AmericaFurniture is old and needs updating. I wouldn't sit in the chairs. The rug also needs cleaning. The window shade was not working making the room dark in the day.
It was a comfortable bed and bathroom appeared cleaned.
Stayed in March 2024
Reviewed: March 11, 2024
Sharon
United States of AmericaI didn’t like that my hot tub did not work and it was no wash cloth in the rooom
It was clean
Stayed in March 2024
Reviewed: January 22, 2024
Geminesse
United States of AmericaToo way too long to get checked in. Not very clean and things were broken in the room.
It was quiet.
Stayed in January 2024
Reviewed: November 27, 2023
Danny
United States of Americano comment
no comment
Stayed in November 2023
Reviewed: July 24, 2023
Kimberly
United States of AmericaThe microwave didn't work, and when I changed the temperature to a warm it started to smell burnt.
It was a decent place, everything was clean and neat.
Stayed in July 2023
Reviewed: June 1, 2023
Tiffany
United States of AmericaWasn't greeted when checking in. Beds were double and not queen as I thought but that may have been mistaken. I thought breakfast was included but there was nothing. Eating place was closed and snack area that you could buy snacks was very limited!
It was nice and clean and pool and hot tub great
Stayed in May 2023
Reviewed: May 22, 2023
Todd
United States of AmericaThere were no vending machines to be found anywhere. I could smell marijuana in the hallways (typical for Florida) and the air conditioning machine in our room sucked.
conveniently located
Stayed in May 2023
Reviewed: April 14, 2023
Ahmed
EgyptI would like to thank Mr Steve
Stayed in April 2023
Reviewed: February 10, 2023
Shelley
United States of Americaeverything else. once your past the lobby it looks like a very cheap hotel. Holes in the walls, cheap carpet, 1/2” caulk, badly painted walls…etc.
The lobby was nice.
Stayed in January 2023
Reviewed: November 28, 2022
Tracy
United States of AmericaStaff was a little rude but overall it was fair. Rooms need to be updated. Beds very comfortable but chairs in room were very worn out and not fit for someone to sit in.Just trashy😡
Location was close to shopping, gas, and my brothers house.
Stayed in November 2022
Reviewed: September 30, 2022
Bakula
United States of AmericaI did like that the electricity went out and back on 3 different times When we did leave. We took the stairs. Did not want to take the chance of elevator I don't understand what was on the window. That not a curtain or blinds
It was close to home Stayed because I was worried about some trees going down during hurricane
Stayed in September 2022
Reviewed: September 10, 2022
Broady
United States of AmericaOld, out dated furniture. Hotel is nice on the outside, once you enter everything is old and out dated. Really not a good hotel.
The location had a large parking lot for trucks.
Stayed in September 2022
Reviewed: August 31, 2022
Eric
United States of AmericaRoom furniture badly worn.
Restaurant closed. Minimal vending machine options.
Stayed in August 2022
Reviewed: June 25, 2022
Katrina
United States of AmericaHotel is worn down, old peeling furniture, carpets were nasty, pool furniture in disrepair They want you to pay an extra 30$ to use jet tub which makes no sense
Friendly check in staff Cold ac Bed was comfy
Stayed in June 2022
Reviewed: June 24, 2022
Katrina
United States of AmericaAlmost no internet service Furniture old and worn Pool closes too early for summer
Some staff was very friendly while others couldn't be bothered
Stayed in June 2022
Reviewed: June 16, 2022
Goosey
United States of AmericaThey charge a deposit for damages but we were I. A room that had a broken shade, damaged sitting chair, chunk missing from head board, hole in the wall.
The service and location are stellar!
Stayed in June 2022
Reviewed: May 5, 2022
Matthew
United States of AmericaThe door on the bathroom. Looked old and out dated. Tub was clogged. The staff didn't let me check in early.
It was secured well.
Stayed in May 2022
Reviewed: April 26, 2022
Judith
United States of AmericaIt was completely run down. No AC in lobby and common areas. Elevator out of service (missing 3rd floor button, the floor they put us on). Hall carpet filthy and odor in the hall. Refrigerator wouldn’t close due to frozen ice in top compartment. Toilet ran, shower rod broken so you couldn’t close the shower curtain.
location was close to an event we attended.
Stayed in April 2022
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