480 South Collier Boulevard, Marco Island, FL 34145, United States of America
#3 of 51 hotels in Marco Island
Guests' ChoiceBased on 194 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.2
Value for money
8.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Mary
IrelandFloors dirty, mold smell in bathroom, heavy scent of air spray when you opened door to unit, bathroom mats very dangerous Dark brown towels!!!
Location and staff
Stayed in May 2024
Reviewed: May 11, 2024
Terence
United States of AmericaN/A
Stayed in April 2024
Reviewed: April 29, 2024
Ralph
United States of AmericaPrice and amenities
There was none. For what we paid, there should of been breakfast and supper.
Stayed in April 2024
Reviewed: April 20, 2024
Rachel
United States of AmericaI got married at MOBR 4 years ago and man oh man if was the most dreamy boutique hotel, so it was a no brainer where my cousin and I would stay when we came back to Marco. Unfortunately this is not the same property I remember. The pool is uninviting with the bar closed off, no kitchen or room service because no longer affiliated to Sale e Pepe, and the rooms/hallways need work they are starting to look run down. The little lobby store was closed down no service on the beach. Just everything about it felt different. It made me sad.
Stayed in April 2024
Reviewed: April 15, 2024
Hector
United States of AmericaThe walk to the beach. Waiter at side bar added a Chardonnay to my bill and we only ordered water. Very shady. Next day we asked to use bathroom on our way to beach and he said bathroom for "Members" or people who eat lunch. So I have to eat lunch everyday at bar to use bathroom. UNACCEPTABLE!
The beach
Stayed in April 2024
Reviewed: March 19, 2024
Patricia
United States of AmericaMaster bed was a bit too soft for my taste. Some very minor repairs were in need (towel rack not secured). Facility had wait staff for "club" members on the beach, and this service was not extended to guests. Condo was very nice and reception area was good as well, but the hallways a bit outdated and had a "nursing home" feel.
Great location. Comfortable beach chairs. Friendly staff. Valet parking service was great and the valets very informative.
Stayed in March 2024
Reviewed: March 16, 2024
Cameron
United States of AmericaMy wife and I both received 20-30 bug bites, during the 2 nights as we slept. I dont think this occurred while on the beach, but while sleeping. All were on lower extremities. The room (609) should be checked for bed bugs. Other than this, it was a very nice facility and visit for us.
Beautiful beach with easy access. Very nice pool. Parking fees were reasonable. 2 TVs. Large pillowtop bed. Enjoyed sitting on balcony. Staff was very nice and friendly.
Stayed in March 2024
Reviewed: February 12, 2024
Debra
United States of AmericaNo spa or restaurant by the pool any more. It just doesn't have the same vibe as it once did.
Location, and Adam the property manager was very helpful
Stayed in January 2024
Reviewed: January 18, 2024
Macky
United States of AmericaNo1 able to help regarding a slightly late checkout the correspondence was non existent
Communication was poor place was nice
Stayed in January 2024
Reviewed: December 12, 2023
John
United States of AmericaBED BUGS! We returned home to find my wife’s body covered in bed bug bites from head to toe. We contacted the owner twice for a response to make sure they are taking care of the issue but no one ever replied.
The location to the beach is good
Stayed in December 2023
Reviewed: December 4, 2023
Alan
United States of AmericaI arrived with a bad cold and while the valet staffer was very helpful, the rest of the employees appeared bored and couldn't care less
no breakfast included - not even coffee in the lobby
Stayed in December 2023
Reviewed: November 24, 2023
Kathleen
United States of AmericaI did not know that with the management change, also affected amenity access. No more towel service on the beach which resulted in us having to hang them all over the apt or around the balcony. No more food and drink service beachside…although we could still walk up to the restaurant. No more daily service for the rooms! We were walking around with our trash and no one seemed to know where to direct us. So all the amenities i thought were top notch before were not accessible this time. The sofa mattress in this unit as well as all the mattresses have seen better days. Again, I am comparing it to my previous stay.
This is my 2nd time staying here, my first, 3 yrs ago. The property is clean. Plenty f towels. We all loved the shower, water pressure was amazing! The views were incredible, location cannot be beat. Valet was friendly and fast. Cheryl was great to work with when doing my booking.
Stayed in November 2023
Reviewed: November 20, 2023
Karen
United States of AmericaThe entire place smells moldy
Not much
Stayed in November 2023
Reviewed: October 19, 2023
John
United States of AmericaNo hot water. Staff did nothing
Stayed in October 2023
Reviewed: October 5, 2023
Wilber
United States of AmericaEl restaurante y Picina
Estaba en construction
Stayed in October 2023
Reviewed: November 17, 2023
Anonymous
United States of AmericaBeach access too far
Clean and beautiful
Stayed in September 2023
Reviewed: November 12, 2023
Anonymous
United States of AmericaI would’ve loved complimentary coffee and water in the lobby. Or pool side bar
Extremely clean, very comfortable and convenient to beach and restaurants.
Stayed in November 2023
Reviewed: October 8, 2023
Anonymous
United States of AmericaWas complicated to find my name in the system had to wait 3 hours for the office to help me .
Everything was great .
Stayed in October 2023
Reviewed: June 1, 2024
Jordyn
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 31, 2024
Earnest
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 31, 2024
Tamra
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 30, 2024
Ivan
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 30, 2024
Judith
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 28, 2024
Willie
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 27, 2024
Joe
United States of AmericaThere are no comments available for this review
Stayed in May 2024
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