My room was right outside the pool area, and they have a DJ at night, only until 8pm, but I had a terrible headache and it was kind of hellish.

The size was great, several choices to eat, a great happy hour, and a wonderful pool area.

Stayed in April 2024

Our bathroom was a little tired and limited hanging space for 4 people. Also room was not cleaned or towels changed for several days.

Very relaxing whilst having a fun atmosphere. Facilities were excellent and staff very helpful and friendly.

Stayed in April 2024

The pools were great. Wish the food was available later than 9pm. The beds were very comfortable.

Stayed in April 2024

Walls were very thin - we could hear everything in the room next to us and lots of noise from the room above us. The "view" was of the parking lot.

Stayed in April 2024

The price was a bit high and the hallways always had plastic trash in them. The cleaning crew definitely didn’t have pride in the property as they left garbage from their carts constantly in the hall (plastic covers) and ignored them for days.

Great pool, cute rooms, and fantastic location.

Stayed in March 2024

Pool was amazing though the pool bar for food or drinks was very short staffed.

Stayed in April 2024

Need more staff. No towels available in the pool area. Low expectations during dinner at JGW restaurant. Rooms need remodeling.

Near downtown.

Stayed in April 2024

The pool that was near to my room was closed for an private party almost empty so we had to use the main pool that was overcrowded and impossible to get a pool bed. If you wanted a drink at the pool bar you had to wait a lot.

It is located close to the main street, the room was normal, the shower was great. The staff at the front desk were very friendly and parking was easy.

Stayed in March 2024

Not enough staff at the pool and restaurants and rooms and property needs some more upkeep.

The pools, pool bar, and restaurant options were great. Very family friendly and relaxed environment.

Stayed in April 2024

Spa prices are high.

Large resort with lots of amenities (pools, bars, restaurants, spa). It was spring break so lots of families at resort. Comfortable mattresses, nice facilities and relaxed vibe. We used this as our base to explore Joshua Tree, visit towns in the valley and go road biking.

Stayed in March 2024

Clean, fun atmosphere

Stayed in March 2024

We asked for a late checkout (only 30 min) but they would not approve. Overall though a good place to stay.

We received an upgrade to a nicer room which was great. Great pool and room faces a courtyard allowing you to sit outside. Cleaning staff seemed a little overwhelmed, but were nice when you asked for anything.

Stayed in March 2024

The property is well kept and although it is big, the signs make it easy to navigate.

Stayed in March 2024

I was called the customer service regarding add one more person. Customer service told me don’t need to pay extra money but now I received the email saying will be charged me . Really not happy and not accept !!👎

Stayed in March 2024

Weather was cool and rainy so didn’t enjoy the facilities like we expected. Great fitness room. Room and halls were dayed snd worn.

Didn’t eat on site.

Stayed in March 2024

The food options were limited. Menus were not extensive. Not a lot of staff working at the restaurants.

The resort was fun. The margaritaville theme was fun. Staff was good if you searched them out. There was not a lot of concierge/front desk help.

Stayed in February 2024

The gym as too small with sparse equipment

Great sized room - like an apartment - two big TV’s with queen size bed! Two good sized pools. Happy hour around the pool 3-4 and then in the inside bare 4.30 till 6pm! Free bike hire and free parking for hire car! Great atmosphere all around. Definitely recommend

Stayed in March 2024

The room needed renovation. The bathroom door wouldn't close and the door handle was loose. Also limited TV channels to entertain the family. Would have liked to sign in to stream our own network.

The pool, the restaurant and the facility.

Stayed in March 2024

noise from other rooms

room

Stayed in March 2024

Room service was slow and food was cold. Shower water pressure and hot water was an issue for me. Parking was bad due to several events at the hotel. We had to park far from our room after coming back from being out during the day.

Room was clean. Location was convenient. Liked the amenities like pool bar and restaurant.

Stayed in March 2024

The room was over price. The amenities were below average. The Coffee Creamer (powder) was not enough for a 1/2 cup of coffee and tasted old.

The Resort was clean. Easy access to downtown Palm Springs.

Stayed in March 2024

Couch could have been a bit more comfortable.

Atmosphere. History.

Stayed in March 2024

Very clean. Great location. Had a wonderful atmosphere with fire pits at night around the pool. Beds were very comfortable too.

Stayed in March 2024

The room was hard to find and we had to carry our luggage up stairs. It would have been nice if we were able to have somebody show us to our room and helped us with our luggage to the room.

The hotel design was nice.

Stayed in March 2024