Hotel was almost empty yet all guests were clustered in same area making it very loud.

Location

Stayed in April 2024

Would’ve been nice to know that it was still under construction other than that everything went well just didn’t have amenities that I was thinking it would my bad as I should’ve looked deeper into

Stayed in April 2024

Great experience staying here. It looks newly renovated, the beds were comfortable, the fire place in the room, everything was very nice. The staff was friendly, and the coffee service was great. It is walking distance to Bear Village. Would stay here again.

Stayed in April 2024

Little noisy from upstairs walking. Thin roof.

Absolutely beautiful view

Stayed in April 2024

Bed sheets a bit worn.

Loved location. Close to everything, very clean and beautiful view. Friendly staff.

Stayed in April 2024

The Shower would get water all over the floor

Love how cute and comfortable it was

Stayed in March 2024

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The hotel is amazing, loved the style, the room was new and upgraded with a beautiful view to the lake. Super close to the cute street in Big Bear. The staff is so friendly and kind, they do go above and beyond to make you feel welcomed. Shout out to Caitlyn, she made us coffee and it was delicious!

Stayed in April 2024

There was a "barn" style sliding door on the bathroom that would not stay closed, it kept sliding open a few inches. Even if it had stayed closed, it did not offer the kind of privacy some might like in a bathroom considering it is only feet away from the bed. The walls/ceilings are *thin*, the couple upstairs that was playing loud music and banging away loudly made it a little difficult to get good rest.

The location was very convenient. For the price it was a decent accommodation. The balcony and view of the lake is very nice to have.

Stayed in February 2024

My TV wasn't working and check in was a little later than normal.

Great location, great value, well thought of design, friendly staff.

Stayed in March 2024

Everything was great, but we were on the first floor and the ceiling was pretty noisy. But it’s a beautiful hotel overall

It was so beautiful and clean.

Stayed in February 2024

Perfect location for everything in Big Bear.

Stayed in February 2024

We could hear quite a bit of noise coming from other rooms.

Loved the newly decorated hotel! Style was beautiful! And the view was fabulous

Stayed in January 2024

I could hear my neighbors from upstairs, every single step. Children upstairs ware screaming to each other. But there is nothing wrong with the hotel. If you are adults you should take upper floor, now the first one. Otherwise you will wake up at 6 with when a small kids are awake.

The room was wonderful

Stayed in January 2024

Heater was complicated to turn on

Beautiful rooms, perfect location next to the village

Stayed in December 2023

The bathroom was a little tight, two people cannot occupy at the same time. Cost was higher than other properties.

The room was nice and cute and in a great location.

Stayed in December 2023

Everything is new, great location, room clean & cozy

Stayed in November 2023

Beautiful rooms and location was perfect. Lady at main desk was exceptional.

Stayed in November 2023

Aesthetically, the hotel is not inviting g from the street. The lobby should have a cute welcome sign. But honestly, it was a great stay & already have recommended to 2 friends.

The free coffee bar in lobby!!! Should have decaf available and hot chocolate year round. We loved the free bikes too. (Although, should include a map of bike friendly paths for tourists) Cailey was the BEST! She was welcoming, joyful and accommodating. She really seemed to enjoy her job.

Stayed in October 2023

We brought our dog and we could hear noises from other rooms and outside noises which caused him to bark

The location was perfect! Within walking distance of shops and restaurants

Stayed in October 2023

The views are terrific.

Very clean.

Stayed in September 2023

We stayed before some of the outdoor facilities had been completed so weren't able to use these but once they are complete it will be perfect

Stunning lake views, gorgeous room, comfy bed, helpful staff and great location for enjoying the village centre. We booked this as a last minute stop off on a long roadtrip and were incredibly impressed. Parking was also very easy. We're now looking to return to Big Bear Lake and will stay here again

Stayed in September 2023

The shower design needs to be reconsidered. What they have currently left a lot of water outside of the shower.

Loved the location! Next to the lake and within walking distance to Big Bear Village.

Stayed in September 2023

New hotel, modern and comfy

Stayed in August 2023

The view, the room the location and the front desk people were very nice and helpful.

Stayed in September 2023