10101 Grand Central Avenue, Owings Mills, MD 21117, United States of America
#1 of 7 hotels in Owings Mills
Guests' ChoiceBased on 168 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.3
Staff
9.0
Value for money
8.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Juan
United States of AmericaThe Starbucks didn’t take reward points
The location is amazing with shops and great restaurants and my wife enjoyed the Starbucks in the lobby area amazing decor and a just absolutely wonderful breakfast with a great staff
Stayed in April 2024
Reviewed: April 18, 2024
Emeka
NigeriaThey should give guest their member point on time . As an Elite platinum member am yet to get my point since I checked out .,
I love the space in my suite
Stayed in April 2024
Reviewed: April 8, 2024
Olivia
United States of AmericaThe Assistant Manager was amazing she was very attentive.
Stayed in February 2024
Reviewed: March 4, 2024
Bernard
United States of AmericaI had to change my room we had a plumbing issue.
Stayed in February 2024
Reviewed: February 14, 2024
Johnson
United States of AmericaNot staying there longer
This is very captivating in terms of architecture and style. I love the contemporary approach with a modern touch. Very much appreciated. Very breath taking that, at first sight, I felt like immediate royalty
Stayed in February 2024
Reviewed: January 22, 2024
Joshlynn
United States of AmericaN/a
I love everything very nice, clean and relaxing place no complaints at all.
Stayed in January 2024
Reviewed: January 6, 2024
William
United KingdomI was charged for the WiFi when I was told a few times that I would not be charged. This must be the first hotel where bottles of water are not supplied on request, but have to be bought. There is a room on the floor with ICE/WATER on the door; there isn't water there but there is a microwave. I note further that the hotel is not supplying bottles due to an environmental policy. There should, then, at least be some access to drinking water.
The hotel is only about 18 months old, so is actually like the pictures on the website! A rarity. I didn't want too much to eat at breakfast, so went for a toasted bagel and cream cheese which was quite large and filling. Shocked at the price as it was so low! $2... I didn't know a price like that existed any longer. 18% tip is automatically added to bills (bar, restaurant) so it saves a lot of complications for us foreigners, though there is still the option to give more. The general area is a new development, so pretty clean and vibrant... well, at least until about 10pm when practically everything is shut (so arrive before then if you want to eat).
Stayed in January 2024
Reviewed: January 5, 2024
Jennifer
United States of AmericaN/A
Everything! This hotel is beautiful, customer service was wonderful, it's in a nice area and we really enjoyed our stay and will definitely stay here again!
Stayed in November 2023
Reviewed: December 14, 2023
Jamire
United States of AmericaNo complaints
Convent and free parking . Clean and very accommodating. Friendly staff
Stayed in December 2023
Reviewed: September 7, 2023
Davids
United States of AmericaThe food was not good, we rejected the salad serve in the room cos it was not fresh, yet we got charged for it
Clean and nice
Stayed in September 2023
Reviewed: August 18, 2023
Cohen
United States of AmericaBig, clean and well-managed property!
Stayed in August 2023
Reviewed: August 10, 2023
Joy
United States of AmericaI don’t have any dislikes.
It was Mordern.
Stayed in August 2023
Reviewed: August 7, 2023
Cecilia
United States of AmericaNo comp breakfast and wifi..overnight parking expensive.
Beautiful spacious rooms, hallways…and bathrooms! Bathroom mirror backlighting bright and gentle on the face!
Stayed in August 2023
Reviewed: July 18, 2023
Lakisha
United States of AmericaI didn’t think the bed was comfortable and I didn’t sleep well as a result.
I loved the location, the design and the size of the room was great.
Stayed in July 2023
Reviewed: July 6, 2023
Ashlee
United States of AmericaSpacious room and bathroom, comfortable beds, blackout curtains in the room were a plus and kept it super dark so you can sleep in on your vacation! Gym had a nice selection of equipment and they provided headphones, warm or cool Towels, drinks etc really thought about the guest first when designing this hotel, all the staff we encountered through our stay was friendly as well. Will be our hotel every year when to come up to visit family!
Stayed in July 2023
Reviewed: June 26, 2023
Yatovitz
United States of Americahad several problems. fridge died, cable went out, telephone was intermittent, toilet seat broken. Fridge fixed immediately. TV eventually.ss
no breakfast liked spacious room
Stayed in June 2023
Reviewed: June 19, 2023
Nancy
United States of AmericaRooms were modern, spacious, clean and very comfortable.
Stayed in June 2023
Reviewed: June 2, 2023
Lavata
United States of AmericaNo food available after 11:30.
conveniently located
Stayed in May 2023
Reviewed: June 1, 2023
Irene
United States of AmericaI did not like that you had to pay for wifi. Every hotel i have stayed in offers free wifi. For the money you are spending in the hotel you should be offering free wifi.
I like the room and the service
Stayed in May 2023
Reviewed: May 20, 2023
Colin
Australiaspacious rooms well supplied bathroom
Stayed in May 2023
Reviewed: April 10, 2023
Madison
United States of AmericaVery clean, great location
Stayed in February 2023
Reviewed: April 8, 2023
Gbire
NigeriaParking
Ambience
Stayed in March 2023
Reviewed: April 6, 2023
Terrah
United States of AmericaRooms were very clean and comfortable. We had everything we needed. Staff was courteous and welcoming. Felt very safe traveling from out of state.
Stayed in April 2023
Reviewed: February 28, 2023
Luzi
United States of AmericaClean, fresh and nice staff
Stayed in February 2023
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